PRESTO OWNER’S MANUAL
Page 30
POWER STAK
RETURN MATERIALS AUTHORIZATION POLICY
Presto Lifts provides the Return Materials Authorization (RMA) Policy, for specific models, as a
courtesy to our distributors in the event they do not receive what they ordered. If a customer wishes
to return a Presto Lifts product, please contact the Customer Service Department and request an
RMA number. This request must be made on or before the fifteenth calendar day following the date
of Presto Lifts’ invoice for the merchandise. Not all units are returnable. Quantity orders and special
designs cannot be returned under any circumstances. Presto Customer Service reserves the right for
final judgment on all product returns.
The RMA number must appear on the outside of any packaging material for a return to be accepted and
processed by Presto Lifts. Customers shipping returns from the Continental US, Canada, or Mexico
have thirty (30) days from date of RMA issue to have the product arrive at Presto Lifts’ facility. All
merchandise must arrive Free on Board at Presto Lifts’ facility or the shipment will be refused and
returned to the sender. All credits are issued less restocking and refurbishing charges, regardless if
the merchandise was damaged in transit.
Return addresses: please refer to your RMA for the address to which your product should be returned.
Presto Lift Inc.
715 Highway 77
Manila, Arkansas 72442
Telephone: 800-343-9322
Fax: 888-788-6496
