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Ultimate 3-4/Rev A/July03
Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that
may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because
the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge.
X . B A S I C T R O U B L E S H O O T I N G
FLASH CODE
CONDITION
SOLUTION
n n n n n
Batteries are too low to operate the
scooter or the charger is operating.
Charge batteries or unplug the charger power
cord from the electrical outlet.
n n
Controller is hot; the scooter seems to
be losing power.
Shut down your scooter for a minimum of
several minutes to allow the controller to
cool.
n n n n
Wigwag fault; your throttle control
levers are not responding.
Call your authorized Pride Provider for
assistance.
n n n n n
The manual freewheel lever is in the
(up) freewheel position.
Turn the scooter key to the off position, then
push the freewheel lever to the (down) drive
position, restart your scooter.
n n n n n n
Scooter is operating with the charger
attached.
Unplug the charger cord from the charger
power cord receptacle.
DIAGNOSTIC FLASH CODES
The diagnostic flash codes for your scooter are designed to help you perform basic troubleshooting quickly and
easily. A diagnostic flash code will flash from the status LED in the event one of the conditions listed below develops.
NOTE: Your Scooter will not run unless the flash code condition is resolved and the
scooter has been turned off then turned back on.
What if all the systems on my scooter seem to be dead?
n
Make certain that the key is in the on position.
n
Check that the batteries are fully charged. See V. Batteries and Charging.
n
Push in the main circuit breaker reset button. See IV. Your Scooter.
n
Make certain that both battery harnesses are firmly connected to their receptacles on the rear section. See
VIII. Disassembly and Assembly.
n
Make sure that the front-to-rear harness is firmly connected. See VIII. Disassembly and Assembly.
n
Check the 3-amp fuse located on the lower portion of the tiller console. See XI. Care and Maintenance for
fuse replacement.
n
Be sure the Power Down Timer feature hasnt been activated. See VI. Operation.
What if my scooter does not move when I press the throttle control levers?
n
When the manual freewheel lever is pulled up, the brakes are disengaged and all power to the motor/transaxle
assembly is cut.
n
Push down on the manual freewheel lever, turn the scooter off, and then turn the scooter on to return to normal
scooter operation.
