Pride Mobility Jet 3 Ultra, Owner'S Manual

Page 1: ...ower Chairs Power Chairs Power Chairs Power Chairs Power Chairs Exeter PA St Catharines ON 1 800 800 8586 www pridemobility com Power Chairs Power Chairs Power Chairs Power Chairs StylishDesignandPremiumPerformance Owner s Manual ATTENTION Please read the content of your owner s manual before operating your power chair ...

Page 2: ...mmonsense aswellasthatofyourprovider caregiver and orhealthcareprofessional Prideisnotresponsible forinjuriesand ordamageresultingfromanyperson sfailuretofollowthewarnings cautions andinstructionsin this owner s manual Pride is not responsible for injuries and or damage resulting from any person s failure to exercise good judgement and or common sense Thesymbolsbelowareusedthroughoutthisowner sman...

Page 3: ... 3 C O N T E N T S I INTRODUCTION 4 II SAFETY 6 III EMI RFI 14 IV THE JET 3 16 V COMFORT ADJUSTMENTS 21 VI DISASSEMBLY 25 VII BATTERIES AND CHARGING 26 VIII OPERATION 30 IX CARE AND MAINTENANCE 37 X OPTIONS AND ACCESSORIES 43 XI WARRANTY 44 ...

Page 4: ... itself This owner s manual is compiled from the latest specifications and product information available at the time of publication We reserve the right to make changes as they become necessary Any changes to our products may causeslightvariationsbetweentheillustrationsandexplanationsinthismanualandtheproductyouhavepurchased Ifyouexperienceanyproblemswithyourpowerchairthatyouareunabletosolve orify...

Page 5: ...gainaccesstointerviews stories recreationideas dailylivingtips productandfundinginformation andinteractivemessageboards ThesemessageboardsinvitedyoutocommunicatewithotherPridecustomersas well as Pride representatives who are available to assist you with any questions or concerns you may have MyAuthorized Pride ProviderIs Name ________________________________________________________________________...

Page 6: ...ed some practice Simply take your time and you will soon be in full and confident control as you maneuver through doorways on and off of elevators up and down ramps and over moderate terrain Below are some precautions tips and other safety considerations that will help the user become accustomed to operating the power chair safely Modifications Pride has designed and engineered your power chair to...

Page 7: ... or damage to your Jazzy WARNING Inflate your power chair drive tires from a regulated air source with an avail able pressure gauge Inflating your tires from an unregulated air source could overinflate them resulting in a burst tire and or personal injury Incline Information More and more buildings have ramps with specified degrees of inclination designed for easy and safe access Some ramps may ha...

Page 8: ...u attempt to safely ascend or descend on your power chair does not exceed 5 See figure 1 WARNING Any attempt to climb or descend a slope steeper than 5 may put your power chair in an unstable position and cause it to tip resulting in personal injury Braking Information Your power chair is equipped with two powerful brake systems 1 Regenerative useselectricitytorapidlyslowthevehiclewhenthejoystickr...

Page 9: ...ed attendant For more information about how to place your power chair into and out of freewheel mode see IV The Jet 3 WARNING Do not use your power chair in freewheel mode without an attendant present Personal injury may result WARNING Do not attempt to personally place your power chair in freewheel mode while seated on it Personal injury may result Ask an attendant for assistance if necessary WAR...

Page 10: ... edge or allow the rubber door edge to contact the power chair and the door will reopen n Use care that pocketbooks packages or power chair accessories do not become caught in elevator doors EMI RFI Laboratory tests performed by the Food and DrugAdministration FDA have shown that radio waves can cause unintended motion of electric mobility vehicles Radio waves are a form of electromagnetic energy ...

Page 11: ...Such use may cause the power chair to tip and cause personal injury WARNING Avoid putting all of your weight on the footrest Such use may cause the power chair to tip and cause personal injury Positioning Belts Your authorized Pride provider therapist s and other healthcare professionals are responsible for determining your requirement for a positioning belt in order to operate your power chair sa...

Page 12: ...ing down between your knees Movements such as these may change your center of gravity and the weight distribution of the power chair This may cause your power chair to tip possibly resulting in personal injury Keep your hands away from the tires when driving Batteries In addition to following the warnings below be sure to comply with all other battery handling information For more information abou...

Page 13: ...ertain physical limitations Some medications and limitations may impair your ability to operate your power chair in a safe manner Alcohol The power chair user must exercise care and common sense when operating his her power chair This includes awarenessofsafetyissueswhileundertheinfluenceofalcohol WARNING Do not operate your power chair while you are under the influence of alcohol as this may impa...

Page 14: ...Construction of the power chair n Position of the power chair whether it is on level ground or on a slope n Whether or not the power chair is in motion An affected power chair s movement can be erratic The chair may move by itself or come to a sudden stop Furthermore it is possible for EMI RFI to unexpectedly release the brakes on a power chair Some intense sources of EMI RFI can even damage the c...

Page 15: ...irforalongtimeandhaven texperiencedanyunintendedmotion itisnotlikelythat youwillhaveproblemsinthefuture However itisalwayspossiblethatproblemscouldariseifyourpowerchair is close to a source of radio waves Therefore it is very important to be alert to this possibility The Jet 3 meets or exceedsanimmunitylevelofatleast20V m What can I do to reduce the risk that my power chair could be affected by EM...

Page 16: ...tional accessories such as a basket a cane crutch holder a cup holder and or a power seat switch ThepowerbaseistheheartoftheJet3 Thepowerbaseassemblyincludestwomotor brakeassemblies twoanti tipassemblieswithanti tipwheels twodrivewheels acasterassemblywithtworearcasters twobatteries apower seatactuator optional and aconnectorhousing Seefigure3 belowandfigures4a and4b Figure 3 The Jet 3 SEATBACK CO...

Page 17: ...rance 3in TurningRadius 18 5 in OverallSize Length 34 5in Width 23in SeatingOptions Medium back standard High back with headrest Drivetrain Two motor mid wheel Batteries Two 12 volt U 1 batteries Range Up to 20 miles BatteryCharger 4 amp onboard standard 4 amp off board Electronics Pilot Controller VSI Controller standard WeightCapacity 250 lbs ComponentWeights Base 95 lbs Seat 36 5 lbs Batteries ...

Page 18: ...moved Figure 4b Electronics Connector Housing I V T H E J E T 3 8 SEAT POST MOTOR BRAKE ASSEMBLY BATTERY BATTERY MOTOR BRAKE ASSEMBLY MAIN CIRCUIT BREAKER AMMETER CONTROLLER HARNESS CONNECTORS BATTERY CHARGER FREEWHEELLEVERS CONNECTOR HOUSING BATTERY CHARGER POWER CORD RECEPTACLE ...

Page 19: ...thecircuitbreakertrips allowtheJet3to rest forapproximatelyoneminute Then pushinthecircuitbreakerbutton turnonthecontrollerpower andcontinuenormaloperation Ifthemaincircuit breaker continues to trip repeatedly contact your authorized Pride provider Controller harness connectors These connect the controller cables to the power base POSITIONING BELT The following positioning belt is available as an ...

Page 20: ...ve motors freewheel mode See figure 7 If a lever is difficult to move in either direction rock the Jet 3 gently back and forth while turning the levers The lever should then move to the desired position Figure 6 Drive Motors Engaged Figure 7 Drive Motors Disengaged Freewheel Mode I V T H E J E T 3 WARNING Do not use your Jet while the drive motors are disengaged unless you are in the presence of a...

Page 21: ...head nut and bolt See figure 8 4 Loosen the seat post base locking nut using a 11 mm wrench and a 5 mm hex key 5 Slide the seat pedestal up or down in the seat post base 6 Align the holes on the seat post and the seat post base 7 Reinstallandtightenthehex headnutandbolt 8 Retighten the seat post base locking nut V C O M F O R T A D J U S T M E N T S Figure 8 Seat Height Adjustment HEX HEAD NUT SEA...

Page 22: ...bytighteningthejamnut JOYSTICK EXTENSION Thejoystickcontrolcaneasilyslideoutawayfromthearmrest or in toward the armrest To extend the joystick 1 Use a 5 mm hex key to loosen the setscrew See figure 11 2 Slide the joystick mounting bracket into or out of the armrest to the desired position 3 Retightenthesetscrewbyturningitclockwise JOYSTICK POSITION Youcanpositionthejoystickforeitherleft handorrigh...

Page 23: ...ily adjusted to any one of six different heights See figure 14 To raise or lower the footrest 1 Remove the bolt from the footrest using a 6 mm hex key and 13 mm socket 2 Raise or lower the footrest to the desired height See figure 14 3 Reinstalltheboltintothefootrest FOOTREST DEPTH The Jet 3 uses a ball detent pin to fasten footrest to the power base See figure 14 To adjust the footrest depth 1 Re...

Page 24: ... than you find comfortable This may be particulary true for lighter users In this case you may need to lower the anti tip wheels RequiredTools 13 mm wrench To adjust the anti tip wheel height 1 Removetheseat thebodyshroud andthe batteries SeeVI Disassembly andVII BatteriesandCharging 2 Locate the jam nut and bolt on the anti tip assembly See figure 15 3 Use a 13 mm wrench to loosen the jam nut 4 T...

Page 25: ... frame You must remove the body shroud in order to change the batteries and check the cable connections To remove the body shroud 1 Turn the power off 2 Make sure the Jet 3 s motors are engaged See IV The Jet 3 3 Unplugthecontrollerwiringharness 4 Pullleverandturntheseatslightlywhilelifting 5 Remove the seat 6 Liftthebodyshroudstraightup Itshouldliftupeasily BATTERY REMOVAL To remove the batteries...

Page 26: ...e ammeter is located on the electronics connector housing for easy viewing The 7 5 amp in line fuse is located under the electronics connector housing The in line fuse protects the entire charger circuit from shorts or bad connections The ammeter indicates the rate of charge necessary to fully recharge the batteries The ammeter is also a good indication of whether or not the charger is working The...

Page 27: ...r maximum efficiency 1 Fully recharge any new battery prior to its initial use This will bring the battery up to about 90 of its peak performance 2 Run your Jet 3 about the house Move slowly at first and don t stray too far until you grow accustomed to the controls and break in the batteries 3 Give the batteries another full charge of 8 to 14 hours and run the Jet 3 again The batteries will now pe...

Page 28: ...hours at one charge How can I get maximum range or distance per charge Rarelywillyouhaveanidealdrivingsituation suchassmooth flat hardterrainwithnohillsorcurves Moreoften you will be presented with hills sidewalk cracks uneven and loosely packed surfaces and curves All of these factors will affect the distance or running time per battery charge Below are a few suggestions for obtaining the maximum...

Page 29: ... are regularly and deeply discharged infrequently charged or stored withoutafullchargemaybepermanentlydamaged causingunreliableJet3operationandlimitedbatterylife How should I store my Jet 3 and batteries If you do not use your Jet 3 regularly we recommend maintaining battery power by charging the batteries at least once per week If you do not plan on using your Jet 3 for an extended period of time...

Page 30: ...ional 5 controllerconnector 6 3 pinchargerinhibit connector Typically theVSIismountedtoone of the armrests and is connected to the motors batteries and the onboard charger at the electronics tray Joystick The joystick controls the direction and speed of your power chair When you move the joystick from the neutral center position theelectromagneticbrakesreleaseandallowyourpowerchairtomove Thefurthe...

Page 31: ...of lights Indicates a fault in the VSI or the electrical system Refer to VSI Error Codes n Ripple up and down of lights The joystick was not in the neutral position when the controller was turned on If you get ripple up and down of lights turn off the controller allow the joystick to return totheneutralposition thenturnonthecontroller NOTE If you still get ripple up and down of lights contact your...

Page 32: ...r s batteries motors and motor brakes 3 pin Charger Inhibit Connector This connects the VSI to the onboard battery charger This connection provides an inhibit that disables theVSI when the battery charger is on The charger inhibit connector is coded with colored dots The dots are positioned so that you align the flat side of the male connector with the flat side of the female connector before maki...

Page 33: ...s are good try charging the battery 2 The left motor has a bad connection Check the left motor connection 3 The left motor has a short circuit to a battery connection Contact your authorized Pride provider 4 The right motor has a bad connection Check the right motor connection 5 The right motor has a short circuit to a battery connection Contact your authorized Pride provider 6 The power chair is ...

Page 34: ...rd charger at the electronicstray Joystick The joystick controls the direction and speed of your power chair When you move the joystick from the neutral center position theelectromagneticbrakesreleaseandallowyourpowerchairtomove Thefurtheryoupushthe joystickfromitsneutralposition thefasteryourpowerchairmoves Whenyoureleasethejoystickandallowitto return to the netural position you engage the electr...

Page 35: ... clockwise to increase counterclockwise to decrease NOTE We recommend that the first few times you operate your power chair you turn the speed control to the slowest setting until you become familiar with your new power chair Off board Charger Programming Socket Youmayuseanoff boardchargertochargethepowerchairbatteriesthroughthe3 pinsocketlocatedonthefront of the Pilot If you use an off board char...

Page 36: ...ry charge the battery condition meter can also indicate possible problemswithyourpowerchair Thebatteryconditionmeterhastenlights Thelightsprovideinformationbythe number of lights that are flashing If any of the meter lights are flashing rapidly the controller may be indicating a fault Forinstance ifthefirstlightisflashingrapidly thebatteryvoltageisnearlydepleted Thefollowingisalistof the possible ...

Page 37: ...edLEDonthebatteryconditionmeterisblinkingslowly thebatteriesarelowandneedtobecharged but the controller and electrical system are OK n If the battery condition meter is blinking rapidly thecontrollerhasdetectedafaulteitherinitsowncircuitsor in the Jet 3 s circuits SeeVIII Operation n Make sure the drive tires are inflated to 30 35 psi WARNING Make sure your tires are inflated to 30 35 psi Do not u...

Page 38: ...oller and charger harnesses from the electronics connector housing and inspect the connections Look for corrosion Contact your authorized Pride provider if necessary n Ensure that all parts of the controller system are securely fastened to your Jet 3 Do not overtighten any screws n Check for proper tire inflation There should be 30 35 psi in each tire If a tire will not hold air see your authorize...

Page 39: ...heperfectoperationofyourchair Ifyouhaveaflattire replace the tube Replacement tires and tubes are readily available at your authorized Pride provider WARNING To avoid possible injury be sure that the controller s power is turned off and the power chair is not in freewheel mode before performing this procedure WARNING Completely deflate the tire before attempting repair Follow these easy steps for ...

Page 40: ...m the batteries when you have the batteries away from your Jet 3 This gives you more room to work See figures 21 and 22 7 Connect the wire labeled REAR BATTERY to a battery s positive red terminal Connect the wire labeled REAR BATTERY to the negative black terminal See figure 23 Install the battery in the rear of your Jet 3 s battery tray with the battery terminals facing inward toward the center ...

Page 41: ...ery connections If the above checks prove normal you can load test the batteries with a battery load tester These testers are available at automotive parts stores Disconnect both batteries before load testing and follow the directions that camewiththeloadtester Ifeitheroneofthebatteryfailstheloadtest replacebothofthem IfyourJet3stilldoes not power up contact your authorized Pride provider I X C A ...

Page 42: ...wheel assemblies n Does not power up n Powers up but does not move I X C A R E A N D M A I N T E N A N C E WHEN TO SEE YOUR AUTHORIZED PRIDE PROVIDER FOR SERVICE The following symptoms could indicate a serious problem with your Jet 3 If necessary contact your authorized Prideprovider When calling have ready the model number theserialnumber thenatureoftheproblem andthe troublecodeifavailable ...

Page 43: ...It has a handle that can be used when removing the basket from the Jet 3 CUP HOLDER The cup holder is mounted to the armrest SWING AWAY JOYSTICK BRACKET This option enables you to move the joystick from the front of the armrest to the side of the armrest without disconnectingit ELEVATING LEG RESTS ElevatingLegRests ELRs providetheJet3withtheabilitytosupporteachlegindividually EachELRhasawide range...

Page 44: ...plate n Plastic components except body n Rubbercomponents n Bearingsandbushings n Caster and anti tip wheels WARRANTY EXCEPTIONS Motor Themotorcommutatorisnotwarrantedifdamageiscausedbynotreplacingthemotorbrushesiftheyare worn heavily Motor brushes are wear items and are not warranted Brake There is a one year warranty for the electrical function of the brakes Brake pads are wear items and are not...

Page 45: ...intenance or storage n Commercial use or use other than normal There is no other express warranty Implied warranties including those of merchantability and fitness for a particular purpose are limited to one 1 yearfromthedateofpurchaseand ortotheextentpermittedbylaw Anyandallimpliedwarrantiesareexcluded Thisistheexclusiveremedy Liabilitiesforconsequentialdamagesunderanyandallwarrantiesareexcluded ...

Page 46: ...46 www pridemobility com Jet 3 Rev I Feb03 N O T E S ...

Page 47: ...ing checkmarks indicate that it has been driven and inspected Quality Control Model JET 3 Controller Controller Serial Performance InclusionofallParts 1 In Quality Control Model ______________ Serial ______________ Pride keeps a more detailed report on file at the factory Date Inspected Inspector Power Chairs ...