Prime ULTIMA 20, User Manual

Page 1: ...1 Digital Video Recorder User s Manual ULTIMA 20 ULTIMA X 20 ...

Page 2: ...tanding Users should read this user s manual carefully for proper use 3 Contents in this manual may be changed according to the specification change and feature improvement without any notification 4 This user s manual shall never be copied without prior agreement and violating this may be a reason for legal punishment on piracy 5 If there is any incorrect or insufficient content in this user s ma...

Page 3: ... 2 2 Product Installation 14 2 2 1 Power Connection 14 2 2 2 Connecting External Device 14 CH 3 How to Use 3 1 General Usage Information 20 3 2 Live Mode 21 3 2 1 Live mode control 21 3 2 2 Live mode feature 23 3 3 Search Mode 28 3 3 1 Search selection type 28 3 3 2 Play mode 30 3 4 Setup Mode 31 3 4 1 Display 31 3 4 2 Record 33 3 4 3 Device 38 3 4 4 Network 42 3 4 5 System 45 CONTENTS ...

Page 4: ... the DVR 58 4 2 3 Initial Screen after connection 59 4 2 4 WATCH live viewing 60 4 2 5 Favorite multiple DVR connection 61 4 2 6 SEARCH playback 64 4 2 7 SETUP remote setup of DVR 68 4 3 Firmware Upgrade 69 4 4 Web browser Monitoring and Playback 71 Trouble Shooting 72 Warranty 73 Appendix A How to Connect Receiver ULTIMA X Only 74 CONTENTS ...

Page 5: ...lies power to the product Power Cable This connect the adapter and the power source Program CD This contains the User s manual and Client Program for DVR Remote Controller This is an IR remote controller for convenience Battery These are 2 two battery for the remote controller Receiver and Adapter This is placed on your desk for remote control and monitoring The adapter spec is 12V 1 5A ULTIMA X O...

Page 6: ...H Sensor Input Terminal Block 16CH Contact TTL Sensor Output Terminal Block 16CH 2 Dry Contact LAN Communication RJ45 Port Serial Communication Terminal Block RS485 DB9 RS232C 3xUSB 2 0 Type A Video and control Transmission RJ45 Port ULTIMA X Only Temperature 5 40 30 110 F Humidity 20 80 Non condensing Size 430 W 420 D 88 H mm Weight 5Kg Supplements and Packing Materials Excluded Supplements Adapt...

Page 7: ...ng setup For recording methods users can select the frame rate resolution and video quality individually in order to be appropriate for user s environment 6 Remote monitoring With using exclusive line or Internet network you can search or monitor recorded images remotely by installing exclusive client program on PC 7 Backup You can backup with USB or ODD 8 Audio recording You can record 16 sound i...

Page 8: ... with recording setup 14 Web browser support You can monitor and playback the video and control the PTZ camera by internet explorer 15 Built in S M A R T You can automatically check the health of the hard disk drives 16 Language pack Basically DVR has multiple language set furthermore you can choose the language set if you want 17 Mirroring by internal HDD and e SATA If you install more than two H...

Page 9: ...the pan tilt and zoom control mode from the live mode 8 LOCK EXIT If you want move to the upper menu or exit without saving press this button On playback it will disappear the search list for the better viewing On live viewing it performs the system lock 9 PANIC This button is used in emergency status If you push this button the DVR starts to record with maximum speed regardless of setting value 4...

Page 10: ...these terminal block There are 16 inputs 2 relay output and 14 TTL output For control the pan and tile cameras Make sure that the polarity 13 Extend ULTIMA X Only Connect EXTEND FTP cable to Receiver Please refer to Appendix A For more details refer to CH 2 Installation Method and Cautions CH 1 Product Introduction Rear Panel 8 Number buttons If you press this button it will be changed to full scr...

Page 11: ...e product wipe surface with dry towel Using chemical agent or cleaner may change the color and unpeel paint Do not put several plugs at same time May cause electric shock If there is smoke or strange smell stop operation In this case turn the power off and unplug it and then contact our service center If you keep using it this may cause fire or electric shock Do not unplug by pulling cord If cord ...

Page 12: ...tric shock In case of using extension cord do not use several devices at same time May cause fire with abnormal heating of extension When there are dirt on power plug pin or power outlet clean it nicely May cause fire Do not damage on power cord or plug and bend or twist or pull too much and put it between other objects or heat If power outlet insertion part is not tight do not use it May cause fi...

Page 13: ...the modifications are expressly approved in the instruction manual The user could lose the authority to operate this equipment if an unauthorized change or modification is made This device complies with the part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including ...

Page 14: ... the user s manual In case power higher than the rated voltage is supplied it may cause damages on product 2 2 2 Connecting External Device CH 2 Installation Method and Cautions Connect it when power of the product is off Read through user s manual for the device you are connecting carefully 1 How to Connect External Video Audio Device Connect cameras to VIDEO IN by channels Connect microphone AMP...

Page 15: ...the DVR can use this as a trigger to start alarm sensor based recording Sensor Out Connecting external electrical devices The relay output terminal does not provide power and functions only on an ON OFF basis via a relay Normally the signal and ground should be on an OPEN basis and the DVR will complete the relay connection 3 Connecting with PC using LAN cable If you want to connect DVR to PC dire...

Page 16: ...ive open the upper case and install the hard disk drive on the hard bracket There are 4 SATA slots in the DVR So you can allocate these 4 slots for HDD ODD and e SATA For example 4 internal HDD 3 internal HDD and ODD 2 internal HDD and 2 e SATA is available configuration Remember that the main power should be off to install the hard disk drive If you have any trouble please contact the technical s...

Page 17: ...p Mode Search Mode In Search Mode the user will be able to review all recorded footage in the case that an event must be reviewed using a calendar or event based search Backup Mode In Backup Mode the user will be able to archive the desired data to the preferred supported media of their choice ex CD DVD USB Backup Remote Client Software etc Password Protection The DVR system will utilize a user ID...

Page 18: ...3 How to Use 3 2 1 LIVE Mode Control Sensor activation indicator Motion detection indicator Event recording indicator Recording indicator 1 Live View Status You may use the Live Menu Bar located at the bottom for quick shortcuts and view status of certain items 2 Live Menu Bar You may use the Live Menu Bar located at the bottom for quick shortcuts and view status of certain items ...

Page 19: ...icator Lock Unlock indicator Hard drive usage Sequence activation Screen Split mode change Time Date 3 Live Popup Menu By Right Clicking anywhere on Live Screen you may view the Live Popup Menu By using the Live Popup Menu you can quickly jump to the necessary configuration and settings ...

Page 20: ...nt Replay This is very convenient function to catch the abrupt accident During live viewing you can go directly to the playback screen If you choose the Instant Replay the DVR goes to the PLAY with the present time screen And you can use the functions related playback 2 Audio Out You can choose the audio out from this menu ...

Page 21: ...click on the live screen and the second one is that enter directly from Search upon playback If you choose the backup from the live menu below backup screen appears CH 3 How to Use You can set the backup device time and channel from the backup screen Then click the Start button WARNING Do NOT remove the backup device till end sign The device and system may be damaged ...

Page 22: ... by itself Press the PTZ button to enter the PTZ mode For Menu setting you can set it by pressing button as displayed at bottom of window CH 3 How to Use You can set the direction of camera by using the arrow buttons Zoom In Out You can zoom in out with mouse or play backward buttons on the remote controller Focus In Out You can adjust the focus with mouse or slow buttons on the remote controller ...

Page 23: ...n enter the preset number using the keypad appearing the preset button or Enter button on the remote controller 6 Zoom Digital zoom of live screen for selected channel It can be 2x zoom and also control the position by mouse dragging ...

Page 24: ...User Interface and INFO button at front side is used for this feature When you turn on power this will show current date and time System Lock Setting HDD usage Video Loss Check Sensor ON OFF Motion Detection Check Recording Stat us and Schedule Feature Usage As you press INFO button once more GUI disappear OSD disappear GUI appear OSD appear will happen sequentially GUI Graphic User Interface disp...

Page 25: ...rom Event Log 3 3 1 Search Selection Type 1 Time Based search selection Select the Date you wish to view by selecting a Date from Calendar Select time you wish to view by selecting a time from Time Line Preview pane above the time bar will show preview of the currently selected video You may click on Refresh Option Backup Import To Live To Play for additional features and options ...

Page 26: ... Log will show preview of currently selected video You may click on Refresh Option Backup Import To Live To Play for additional features and options 3 Miscellaneous Search Options Load playback data to full screen mode Move to Live video mode Playback recorded data from external USB device Backup recorded data to external USB device Search option Reload all data list ...

Page 27: ...t Screen 2 Sequence 3 FB Fast Backward FB 2 4 8 16 32 64 times faster 4 Playback Backward normal speed 5 SB Slow Bacward SBx1 2 SBx1 4 6 STILL Pause Frame advance 7 SF Slow Forward SFx1 2 SFx1 4 8 Play Forward normal speed 9 FF Fast Forward FF 2 4 8 16 32 64 times faster 10 STOP Stops playing and returns to LIVE Screen 11 Status information ...

Page 28: ...ou may configure and or view Date Format Time Format Language Alpha Blending OSD Information Bar options Date Display Format Select from YYYY MM DD MM DD YYYY DD MM YYYY Time Display Format 24H 24hour military time 12H AM PM 24 Hour separated by AM PM Language Select system language Alpha Blending Adjust transparency of System Menus OSD OSD On Off Information Bar Information Menu Bar Hide Auto hid...

Page 29: ...the selected monitor Full Screen 4 3 ratio Set the full screen ratio from 16 9 to 4 3 for getting original picture 3 SPOT Control Set the SPOT output You can set the SPOT output Mode Choose Full or Quad Sequence dwell time Adjust the switching time Switching You can program the sequence time If you want to just see ch1 you set all box to 1 You can make any useful sequence by this map ...

Page 30: ...or Control Adjust color control for Video You can adjust images of camera by channels Contrast Adjust contrast of camera Brightness Adjust brightness of camera Saturation Adjust saturation of camera Hue Adjust color of camera ...

Page 31: ...to set conti event C E conti and event and none not recording 2 Audio Rec to select audio recording or not 3 Conti Recording continuous recording mode setting Resolution This is the D1 real time machine Therefore the resolution fixed to D1 704X480 in NTSC OR 704X576 in PAL FPS Set recording frame rate 1 2 3 5 6 7 5 10 15 30 are possible You can check the total number of frames in Total ...

Page 32: ...4 seconds Event recording has priority in recording In C E recording the recording will follow conti recording setup in normal condition while it would follow event recording setup in event generation For convenience you can use the Apply All menu to change with the same preference You don t have to setup each channel if you using the Apply All function CH 3 How to Use When Scheduler On If you sel...

Page 33: ...st preferred So if you activate the weekly scheduler you cannot record manually CH 3 How to Use 2 Group With this menu you can set the group using the scheduler If you choose Group tab you can see the similar screen with Record The setting is similar ...

Page 34: ...34 CH 3 How to Use 3 Holiday With this menu you can add the holidays Use the Add button for adding the holiday and use the Delete or Delete All buttons for removing the existing holidays ...

Page 35: ...etection recording MD Sensor detection recording and no recording are determined according to Event Input Although you set Motion Detection and Sensor Setting to On in Event menu if Event Input in Rec Menu is set to None it only detects and does not record ON ON None MD Sensor Detection and non recording ON ON MD Sensor MD Sensor detection and Recording ON OFF Sensor Sensor detection and recording...

Page 36: ...ou can set the camera name Disable Disable current camera It is useful when the signal is bad Covert Hide current camera from Live view but Record for future searching option 2 Private Zone If you want to hide some part of the picture for privacy you can choose the area by dragging the mouse The selected area will be changed to mosaic screen All On All area will be mosaic All Off No mosaic Apply a...

Page 37: ...election and Sensitivity Level You can set multiple area Sensitivity 3 steps All On Off This will activate or deactivate the motion detection of the all area Apply all apply the setting to whole channel 3 Audio Audio Out Select which channel will be heard during Live View ...

Page 38: ...ly Open N C Normally Close 5 Alarm Out There are 3 types trigger such as sensor input motion detection and video loss This setting is related that which trigger will be activate the action such as Relay Popup and Buzzer Alarm Out Each type can have separate Duration value and also linked to selected camera ...

Page 39: ...400 19200 LG SD110 9600 Fixed LPT A100L 2400 Fixed ORIENTAL 2400 19200 PANASONIC 9600 2400 PELCO D type Baudrate For connection of PAN TILT Camera Receiver part refer to user s manual of the related PAN TILT Camera 7 Controller This sets the ID of remote control If you have many DVRs in the same place you can control separately the DVR by different remote control ID Use the ID setup and number key...

Page 40: ...d automatically If you set it to Off you have to input IP DHCP is a protocol that allows managers to manage and allocate IP address centrally 1 Address Configure Network information for Remote client connection 2 Port There are 4 kinds of ports for the case such as watch search setup and web You can individually set the port number of the DVR The default is 8000 You can choose from 8000 to 9999 If...

Page 41: ...o URL This product supports the automatic DDNS service using manufacture s internal server Also you can choose Dyndns 4 E mail You can send the event with snapshot by email Fill all the information correctly and push the Email Test Also you can select each event individually by Event Set ...

Page 42: ...up User This displays how many connection for DVR setting 6 Status This shows the information how many connections and what is the action of each connection Resolution You can choose CIF or D1 FPS You can adjust the frame rate Quality Set picture quality 5 Control You can individually adjust the resolution and frame rates of video transmission within 600 frames based on CIF ...

Page 43: ...e careful to move to backward The overlapped data will be deleted with warning message NTP Network Time Protocol Server This function is to change the time of DVR automatically via network Press the Enter button and using the virtual keyboard type the address of NTP server 2 User Authority This sets User authority individually You can give to each users the authorities such as setup search backup ...

Page 44: ...can set the second drive as a backup drive by mirroring The mirrored disk size will be the same or greater than master HDD Auto Deletion You can select the holding period of the data If you choose OFF the DVR keep the maximum data regarding the HDD capacity 4 S M A R T Self Monitoring Analysis and Reporting Technology This function lets you probe the hard disk drives and investigate the status of ...

Page 45: ...w the current firmware version as well as Upgrade the firmware and additionally Export Import and Default DVR Configuration 5 System Log You may view all System administration log from Setup Æ System Æ System Log Also you can export the system log and easily send it to technical support for trouble shooting ...

Page 46: ...der Please execute this Net Downloader Program to upgrade the firmware of the DVR After typing the IP and password of the DVR click the Connect button You can check the model name and the current version If you can t see the model name and current version you should check the network and try again 3 5 Firmware Upgrade CH 5 Client Program ...

Page 47: ...and then press the start button You can see the below download window on the DVR screen WARNING Do not turn off the power during download procedure If you power off manually all memory will be deleted After upgrading DVR will reboot automatically Before rebooting do not operate manually CH 5 Client Program ...

Page 48: ...ted to power supply cable Are DVR and monitor turned on Are cables of DVR connected Is camera turned on Are cables of DVR and monitor connected Is NTSC PAL setting normal Is connection between DVR and camera normal Isn t another user using same IP Isn t it too bright or too dark Isn t camera installed too far away Is it set to True Color Are PC specifications and VGA Card specifications are approp...

Page 49: ...rom external condition other than the product B If malfunction is cased because user tried to reassemble the product C If malfunction is caused by natural disasters such as fire water disaster thunder and others D If malfunction is caused while transporting or moving the product after purchasing 1 All other refunds other than warranty repair for this product shall be based on actual cost 2 Refund ...

Page 50: ...eless Mouse to the Receiver Appendix A How to Connect Receiver ULTIMA X Only Appendix A 2 Because all the case has different cable length you should adjust the GAIN and PHASE in Receiver to get a most proper VGA output You can use the small cross screw driver for adjusting at the edge of Receiver Gain and Phase adjustment FTP Foiled Twisted Cable Receiver ...

Page 51: ...51 Appendix A 3 This is the whole diagram ...

Page 52: ...dix B How to Connect POS Appendix A 2 Set the preference of the POS on the DVR If your POS is in the device list in the text in setup of DVR you just simply choose that device If not you should choose USER and manually set the values from the client software ...

Page 53: ...you should know the setting values of the POS You can get the information from the POS setting screen 4 If your setting is correct you can see the below DVR screen on transaction This is the popup screen You can set popup in the Event In setup ...