PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE
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Calling Features That Use Hook Flash Functionality
The following instructions are regarding calling features that can be used on phones that
have hook flash (flash) functionality which simulates quickly hanging up and then picking
up again (a quick off-hook/on-hook/off-hook cycle).
2.1
Call Transfer
While engaged in call to be transferred:
1. Press flash hook on phone. The initial call is held.
2. Enter the complete phone number or extension of party to receive call. You can press
# to signal the end of the phone number or extension.
3. All parties are connected.
4. Hang up handset to drop out of the call and connect the other two parties.
2.2
Three-Way Calling
While engaged in one call:
1. Press flash hook on phone. The initial call is held.
2. Enter the complete phone number or extension of third party. You can press # to
signal the end of the phone number or extension.
3. When the call is connected, press flash hook again. All parties are connected in a
three-way call.
4. To drop the add-on party, press the flash-hook again.
NOTE: If either of the two other parties hangs up, your call with the remaining party is intact. If
you hang up, the other two parties remain connected.
2.3
Call Hold
While engaged in one call:
1. Press flash hook on phone.
2. Press the assigned code (ex. *22).
3. You can make a second call and toggle between calls.
