Primus Australia warrants this product against defects for 36 months, commencing from the date of
purchase and is for the original owner only and cannot be transferred.
Primus Australia will repair or replace the product, at its discretion, should a warrantable defect arise
within the warranty period. If the exact model is unavailable a model of equivalent value or features
will be substituted at our discretion. This warranty excludes faults and failures caused by improper
use and abuse; fair wear and tear; or failure to follow instructions regarding care and maintenance.
Products used for a commercial nature are not covered by this warranty against defects.
A warranty may be claimed by returning the product to its original place of purchase, complete with
original packaging, a detailed proof-of-purchase or sales receipt clearly showing the date and details
of the purchase.
It is at the discretion of Primus Australia if a warranty or replacement will be issued once the product
has been inspected by a representative and deemed to be a genuine warranty.
Primus Australia will not be liable for any costs, charges or expenses incurred in the process of
having the product returned to the place of purchase in order to request a warranty unless agreed to
in writing prior to the product being returned.
For a copy of our warranty policy please visit our website
www.primusaustralia.com.au
Alternatively please contact our Customer Service Centre on
1300 555 197 or
sales@primusaustralia.com.au for further information.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Warranty
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