Printer Maintenance
Cleaning
In normal environments, the printer should be cleaned after printing a few rolls of paper or if there are voids in
the printout. For optimum performance and life, you should clean the print head and roller platen, whenever
you load new paper.
Caution:
Do not use sharp objects to clean the print head. This may damage the printer and require service.
Such damage is not covered under warranty.
•
Open the paper supply door by pressing the
LOAD
button on the top of the printer.
•
Remove the paper supply roll.
•
Use a print head cleaning pen (Printek 91393) and clean the print head. If a cleaning pen is not available,
use a cotton swab moistened with isopropyl alcohol.
•
Clean the platen roller located on the paper supply door with a dry cloth or small brush. You can also use
the print head cleaning pen. Turn the platen roller with your finger and run the pen or dry cloth across it.
Make sure the platen roller is clean all the way around.
•
Use the cleaning pen to clean the black mark sensor on the print head to remove any build-up.
•
Clean the tear bar to remove any build-up.
•
If the printer has a magnetic card reader installed, clean it using a MCR Cleaning Card (Printek 91394).
You may experience dust build-up depending on the environment and the quality of the paper supply you use.
If this occurs, use a can of compressed air to blow dust and paper debris out of the printer.
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