272
Chapter
7
Diagnosing Problems
E34 TRACE CMPLT
See User Manual
Yes
An illegal or unsupported
instruction was attempted
in the application
program.
1.
Cycle Power. Run the print
job again. If the message
appears, load the latest
emulation software.
2.
Cycle power. Run the print
job again. If the message
appears, record the display
message and send it to your
next higher support facility.
E99 UNKNOWN INT
See User Manual
Yes
An illegal or unsupported
instruction was attempted
in the application
program.
1.
Cycle Power. Run the print
job again. If the message
appears, load the latest
emulation software.
2.
Cycle power. Run the print
job again. If the message
appears, record the display
message and send it to your
next higher support facility.
E Net Test Unavailable
Yes
The ethernet PCBA did
not initialize correctly.
Cycle power. Wait for “E Net Ready”
to display, then retry operation. If it
still fails, contact your authorized
service representative.
1
ERROR OCCURRED
FLUSHING QUEUES*
Yes
An interim message that
displays while the printer
discards host data it
cannot use because a
fault condition exists.
While this message
displays, the asterisk (*)
rotates.
Wait. When the asterisk (*) stops
rotating, a different fault message
will appear: troubleshoot the final
message.
ERROR: CPLD NOT
PROGRAMMED
No
The Complex
Programmable Logic
Device (CPLD) on the
controller board is not
programmed. The EC
cannot read the version
bits in the CPLD which
tell the EC which
configuration version is
installed.
Contact your authorized service
representative.
1
ERROR: DC
PROGRAM NOT
VALID
Yes
The printer cannot find
the data controller
program or the validation
checksum is corrupt.
Download the program again. If the
message appears, contact your
authorized service representative.
1
Table 15. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation
Solution
Summary of Contents for P7002H
Page 1: ...P7000 User s Manual ...
Page 3: ...User s Manual The Printronix P7000 Series PSA3 Printers ...
Page 10: ...Table of Contents ...
Page 18: ...18 Chapter 1 Contact Information ...
Page 24: ...24 Chapter 2 Printer Component Locations ...
Page 232: ...232 Chapter 4 Printer MGMT ...
Page 246: ...246 Chapter 5 RS 232 And RS 422 Serial Interfaces ...
Page 292: ...292 Appendix B ...
Page 304: ...304 Appendix C Performance Limitations ...
Page 340: ...340 ...
Page 341: ......
Page 342: ...178660 001F 178660 001 ...