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Fault Finding
If a problem arises with the Gantry, the Table below will hopefully assist in determining the fault and what actions you can take.
If the fault cannot be found or the fault is found and the action guide does not provide a fix (e.g. – a damaged wire would need
replacement), contact your local Mackworth authorized dealer immediately, a service engineer will be required to repair the
Hoist. Contact details can be found on the last page of this manual.
Fault
Action
Trolley does not transverse
•
Check the track profile is clean and free from any obstructions.
•
Check the wheels are free and regular servicing has been undertaken.
•
Check the telescopic track profiles are all aligned.
Hoist transverse without assistants
•
Check the FSG is located on a level surface.
•
Check that the installation of the FSG has been carry out correctly.
•
Check the traversing track is level.
FSG is unstable
•
Check the FSG is located on a level surface.
•
Ensure all foot contact points are in contact with the floor.
•
Ensure that track attachment star handle bolt is all secure.
General Inspection, Maintenance and Cleaning
8.1
Service
No service is to be carried out on a Mackworth FSG440, while transferring a person to reduce the risk of injury.
Service must be completed by a Mackworth authorised Service Engineer.
Do not attempt to service the product yourself, or warranty is void.
To ensure the safety and continued good function of your Hoist, routine service must be performed on your FSG440.
Service should be completed by a Mackworth approved service engineer every 6 months to ensure the products required
standard is maintained. The service history of the product should be documented each service in the Service Log at the back of
this User Manual.
When the Gantry is serviced, the 6-month service checklist must be completed for the FSG440.
Service Manual Document Number: 995548
Spare Parts Manual Document Number 992548
The Service must be completed every 6 months after installation of the Hoist to comply with LOLER Regulations.
The Mackworth FSG440 Gantry has an expected Service Life of 10 Years.
Contact your local authorised Mackworth dealer if you:
•
Need more information.
•
Have any questions about the use or service of your Gantry.
•
Notice any change in the performance.
•
Want to report an unexpected occurrence.
•
Want to arrange a service.
•
Need to ascertain necessary information for replacement parts and components.
Contact details of your local Mackworth dealer are shown on the last page of this manual.
Table 7