Section 8
Troubleshooting
If you are experiencing trouble with your fire feature, contact your installation
professional to check the following
1.
System does not ignite
a.
Check that there is power. Circuit breaker may be tripped or turned off.
b.
Make sure transformer is delivering 12 Volts AC. If not, replace the 120 VAC to 12 VAC
transformer.
c.
Make sure transformer wires are not cut or broken.
d.
Check that gas is on at the supply and at the shut-off valve.
e.
Check that igniter turns red when switch is on. If not, igniter may be broken and in need
of replacement.
f.
Igniter turns red but does not ignite the pilot burner: the orifice may be plugged and
needs cleaning or replacement
2.
Pilot flame ignites but main burner does not.
a.
Control box will need to be serviced.
3.
System turns on but shuts off after a few seconds
a.
Ground connection may be faulty. Check ground connection to pilot burner.
4.
Orifice is clean but still does not get gas
a.
Gas supply may be plugged with water or other debris and will need to be vacuumed out
to clear the supply pipe.
5.
System turns on and stays on for a while but then turns off.
a.
System may be overheating; make sure burner plate is not overfilled with media.
b.
Make sure lower vents are clear.
c.
System may have been shut down due to high wind pressure.
Summary of Contents for Hardscapes Moderno 5
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