Private Reserve HPRV100, User Manual

•  Foods with high liquid content may prevent the bag from sealing properly. Cut bag open and 

wipe top inside of bag and reseal.

•  Check to see if bag is properly inserted into the vacuum chamber.
•  Make sure you’ve placed the bag in the proper place. When making a bag from a roll, make 

sure end of cut piece is on the sealing strip.

The bag is melting:

•  The sealing strip may have been too hot during the sealing process. Allow the unit to cool for 

20 seconds between uses. If the bag continues to melt, allow unit to cool with the lid in the 

upright position for 25 minutes before using.

Air has seeped back into the vacuumed bag:

•  Check the seal of the bag. There may be a hole or wrinkle that is allowing air to reenter the bag. 

Carefully cut the bag open and reseal it, or use an entirely new bag.

•  Make sure there is no moisture or liquid from the food present within the bag seal. You may 

need to cut open the bag and reseal it, or use an entirely new bag. Partially freeze foods with 

excess liquids prior to vacuum sealing.

•  Make sure there are no food items with sharp edges that may have punctured the bag. If you 

find a puncture hole, seal the item in an entirely new bag.

•  Make sure no liquids were drawn to the sealing strip area.
•  Check for loose, worn or cracked upper and lower sealing gaskets.
•  Moisture of foods with high liquid content will prevent the bag from sealing properly. Cut bag 

open and wipe top inside of bag and reseal.

Bag will not seal:

•  Check that there aren’t any gaps, folds, wrinkles or holes in pre-sealed edges.
•  Moisture from foods with high liquid content will prevent the bag from sealing properly. Cut 

bag open, wipe the top inside of bag, and reseal.

•  Make sure you’ve placed the bag in the proper place. When making a bag from a roll, make 

sure end of cut piece is on the sealing strip.

•  Make sure you’ve given the machine time to cool down. Wait 20 seconds between seals.

SERVICE INSTRUCTIONS

•  Do NOT attempt to repair or adjust any electrical or mechanical functions on this unit. Doing so 

will void the warranty.

•  If you have any questions or comments regarding the unit’s operation or believe any repair is 

necessary, please contact our Return Authorization department at (800) 634-9990 extension 

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