5
Symptom
Possible Causes
Corrective Action
Jack will not lift load
• Release valve not tightly closed
• Load is too heavy
• Ensure release valve tightly closed
• Consider higher capacity jack
Jack will lift, but not maintain
pressure
•
Release valve not tightly closed
• Hydraulic unit malfunction
•
Ensure release valve tightly closed
• Discontinue use, contact Customer
Service
Jack will not lower after unloading
• Reservoir overfilled
• Linkages binding
• Fluid level low
• Drain fluid to proper level
• Clean and lubricate moving parts
• Ensure proper fluid level
Poor lift performance
• Fluid level low
•
Hydraulic unit malfunction
• Ensure proper fluid level
•
Discontinue use, contact Customer
Service
Will not lift to full extension
• Fluid level low
• Ensure proper fluid level
TROUBLESHOOTING
REPLACEMENT PARTS
(refer to page 6)
Not all components of the jack are replacement items, but are illustrated as a convenient reference of position in the
assembly sequence. When ordering parts, please give the model number, serial number and parts description. Call
or write for current pricing: SFA Companies, 10939 N. Pomona Ave. Kansas City, MO 64153, U.S.A.
Tel: (888) 332-6419 Fax: (816) 891-6599
ONE YEAR LIMITED WARRANTY
For a period of one (1) year from date of purchase,
SFA Companies, Inc.
will repair or replace, at its option,
without charge, any of its products which fails due to a defect in material or workmanship under normal usage. This
limited warranty is a consumer's exclusive remedy.
Performance of any obligation under this warranty may be obtained by returning the warranted product,
freight prepaid, to
SFA Companies, Inc.
Warranty Service Department, 10939 N. Pomona Ave., Kansas City, MO
64153.
Except where such limitations and exclusions are specifically prohibited by applicable law, (1)
THE CONSUMER'S SOLE AND EXCLUSIVE REMEDY SHALL BE THE REPAIR OR REPLACEMENT OF
DEFECTIVE PRODUCTS AS DESCRIBED ABOVE. (2)
SFA Companies, Inc.
SHALL NOT BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGE OR LOSS WHATSOEVER. (3) ANY IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, SHALL BE LIMITED TO ONE YEAR, OTHERWISE THE REPAIR, REPLACEMENT
OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. (4) ANY
MODIFICATION, ALTERATION, ABUSE, UNAUTHORIZED SERVICE OR ORNAMENTAL DESIGN VOIDS THIS
WARRANTY AND IS NOT COVERED BY THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights, which vary from state to state.
