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Pro Tech Monitoring Inc. Issue Date: 2/14/2011 Please check online for the most up to date version. 

 

Enrollment 
 
SMART

® 

View Log In 

 
To access the secure website, go to 

https://smartview.ptm.com. 

You will be required to 

enter a user ID and password.  When using SMART

®

 View for the first time, you will create 

your own password.  Enter your User ID (often your three initials and last four digits of your 

social security number), the temporary password that was emailed to you, and click OK.  
The next screen will tell you that your password has expired.  Create your password, (

the 

password you select must contain at least 8 characters

), and click OK.  You will now be 

logged into SMART

®

 View. 

 

Note: If you forget your password, click the Forgot your Password link. A new 
temporary password will be emailed to you. To create your new password, follow 

the instructions contained within the email. 

 

 
 

 
 

 
 

 

 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for Smart XT

Page 1: ...Pro Tech Monitoring Inc Issue Date 2 14 2011 Please check online for the most up to date version 0 ...

Page 2: ...ails 5 Enrollment 6 Enroll a Contact 7 Contact Information Page 10 Enroll an Offender 11 Supervision Level 12 Map Offender s Address 15 Offender General Information Page 16 Create Schedule for Home Inclusion Zone 17 Create Exclusion Zone 21 Activating the XT 25 Deactivating Hardware 32 Removing the Bracelet 36 Appendix 38 Accessing the Officer Menu 40 Accessing the Offender Menu 41 ...

Page 3: ... data to Pro Tech The SMART XT transmits all GPS data every hour unless there is a violation If a violation has occurred the GPS data is transmitted immediately The SMART XT consists of four components The Ankle Bracelet the XT the SMART Base and SMART View and the carrying pouch accessory Note Depending on the customer s needs the SMART Base may not be utilized Steps for activating without the SM...

Page 4: ...ation and or message Storing GPS Points The XT collects and stores a GPS point every minute If a geographic rule is in violation the XT will collect and store a GPS point every 15 seconds The GPS point history will then be transmitted to Pro Tech every hour or every six hours while in the SMART Base when in compliance If the GPS point is in violation the XT will contact Pro Tech immediately Call i...

Page 5: ...f life Tamper Detection If an offender tampers with the bracelet by cutting the strap or breaking the tamper plugs and or pin trays a violation will generate Hypoallergenic Rubber Straps The bracelet comes with a hypoallergenic rubber strap that contains a fiber optic cable designed to prevent tampering The bracelet sends an infrared light through the fiber optic cable to complete a circuit If the...

Page 6: ... An analog phone line can be plugged into the device Every six hours the SMART Base will transmit the XT s GPS data to Pro Tech Note When the XT is docked or removed from the SMART Base the SMART Base will transmit the most recent GPS points to Pro Tech Caller ID Feature The SMART Base has a built in feature that prevents the device from calling from a phone number not assigned to the offender The...

Page 7: ...r ID often your three initials and last four digits of your social security number the temporary password that was emailed to you and click OK The next screen will tell you that your password has expired Create your password the password you select must contain at least 8 characters and click OK You will now be logged into SMART View Note If you forget your password click the Forgot your Password ...

Page 8: ...d on the left side of the Home page see below It is here that you will enter the officer s information name address phone number etc report types and default notification settings 1 Click the Enroll Contact link on the left side of the Home page 2 You will be redirected to the Enroll Contact page see below Enter all Contact information 3 Click Save ...

Page 9: ...Pro Tech Monitoring Inc Issue Date 2 14 2011 Please check online for the most up to date version 8 Enroll a Contact Cont ...

Page 10: ...ail address where the selected reports will be sent 3 Choose Daily Violation Summary Report and or Case Management Activity Report Default Notification Options 4 Select the type of Notification you would like to be your default method The notification method is dependent upon the information that you enter into the Notification Email or Text Message fields Pager Fax E mail Text Message Finish Enro...

Page 11: ...taken to the Contact Information page see below Here you can edit the contact information as well as disable the contact 1 To edit the contact information move your mouse cursor over the Contact Functions dropdown menu and left click Edit 2 To disable the contact move your mouse cursor over the Contact Functions dropdown menu and left click Disable Contact ...

Page 12: ...ring Inc Issue Date 2 14 2011 Please check online for the most up to date version 11 Enroll an Offender The Enroll Offender link is located on the left side of the Home page see below 1 Click the Enroll Offender link ...

Page 13: ...the most up to date version 12 Supervision Level Clicking on the Enroll Offender link will redirect you to the Level of Supervision page see below 1 Click on the Level of Supervision drop down menu 2 Select your Level of Supervision see below 3 Click the Continue button ...

Page 14: ...3 Offender Enrollment After selecting the Level of Supervision you will be redirected to the Enroll Offender page see below It is here that you will select an Assigned Officer enter the Offender s Information select the Notification Contact and Method Assign Hardware and select the Basic Rule Setup ...

Page 15: ...ent 5 Locate the serial number on the device s 6 Click on the drop down menu and select that serial number for the device Basic Rule Setup 7 Click the box next to Create Default Home Zone from Home Address For information on how to edit the schedule for the Home Rule refer to page 13 8 Choose the appropriate Contact from the Notification Contact drop down list The selected Contact will be notified...

Page 16: ...Map Offender s Address Clicking the Map button on the Offender Enrollment screen will generate a map that displays a pushpin at the offender s residence Ensure that the pushpin location is correct and click the Submit button It is also possible to edit the location by clicking the Edit Pushpin button ...

Page 17: ...ersion 16 Offender General Information Page When Enrollment has been completed you will be redirected to the Offender General Information page see below Here you can Edit Offender Information Disable the Offender View GPS Points Deactivate Hardware Edit Rules Send Alerts and Download Points ...

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