Limited Warranty
What this Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser
that the product purchased (the “Product”) will be free from
defects in materials and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or due to improper use, installation,
operation or maintenance, (iii) modification of or to any part of the
Product, (iv) attempted service by anyone other than a Horizon
Hobby authorized service center, (v) Product not purchased
from an authorized Horizon dealer, or (vi) Product not compliant
with applicable technical regulations or (vii) use that violates any
applicable laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT
THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF
THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy
shall be that Horizon will, at its option, either (i) service, or (ii)
replace, any Product determined by Horizon to be defective. Horizon
reserves the right to inspect any and all Product(s) involved in a
warranty claim. Service or replacement decisions are at the sole
discretion of Horizon. Proof of purchase is required for all warranty
claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE
REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED
IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT
LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF
HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Further, in no event shall the liability of Horizon exceed
the individual price of the Product on which liability is asserted.
As Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor accepted
for any resulting damage or injury. By the act of use, setup or
assembly, the user accepts all resulting liability. If you as the
purchaser or user are not prepared to accept the liability associated
with the use of the Product, purchaser is advised to return the
Product immediately in new and unused condition to the place of
purchase.
Law
These terms are governed by Illinois law (without regard to conflict
of law principals). This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state.
Horizon reserves the right to change or modify this warranty at any
time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
warranty support or service. Once assembly, setup or use of the
Product has been started, you must contact your local distributor
or Horizon directly. This will enable Horizon to better answer your
questions and service you in the event that you may need any
assistance. For questions or assistance, please visit our website
at www.horizonhobby.com, submit a Product Support Inquiry, or
call the toll free telephone number referenced in the Warranty and
Service Contact Information section to speak with a Product Support
representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in
the country you live and use the Product in, please use the Horizon
Online Service Request submission process found on our website
or call Horizon to obtain a Return Merchandise Authorization (RMA)
number. Pack the Product securely using a shipping carton. Please
note that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional protection.
Ship via a carrier that provides tracking and insurance for lost or
damaged parcels, as Horizon is not responsible for merchandise
until it arrives and is accepted at our facility. An Online Service
Request is available at http://www.horizonhobby.com/content/
service-center_render-service-center. If you do not have internet
access, please contact Horizon Product Support to obtain a RMA
number along with instructions for submitting your product for
service. When calling Horizon, you will be asked to provide your
complete name, street address, email address and phone number
where you can be reached during business hours. When sending
product into Horizon, please include your RMA number, a list
of the included items, and a brief summary of the problem. A
copy of your original sales receipt must be included for warranty
consideration. Be sure your name, address, and RMA number are
clearly written on the outside of the shipping carton.
NOTICE:
Do not ship Li-Po batteries to Horizon. If you
have any issue with a Li-Po battery, please contact the
appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original sales
receipt verifying the proof-of-purchase date. Provided warranty
conditions have been met, your Product will be serviced or
replaced free of charge. Service or replacement decisions are at
the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be
completed and payment will be required without notification
or estimate of the expense unless the expense exceeds 50%
of the retail purchase cost. By submitting the item for service
you are agreeing to payment of the service without notification.
Service estimates are available upon request. You must include
this request with your item submitted for service. Non-warranty
service estimates will be billed a minimum of ½ hour of labor.
In addition you will be billed for return freight. Horizon accepts
money orders and cashier’s checks, as well as Visa, MasterCard,
American Express, and Discover cards. By submitting any item
to Horizon for service, you are agreeing to Horizon’s Terms and
Conditions found on our website http://www.horizonhobby.com/
content/service-center_render-service-center.
ATTENTION:
Horizon service is limited to Product
compliant in the country of use and ownership. If
received, a non-compliant Product will not be serviced.
Further, the sender will be responsible for arranging
return shipment of the un-serviced Product, through
a carrier of the sender’s choice and at the sender’s
expense. Horizon will hold non-compliant Product for a
period of 60 days from notification, after which it will be
discarded.
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Aerotrooper 25-Inch Brushless Air Boat RTR
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