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If your heater fails to operate, please follow these procedures:
This heater is intended to be a ceiling-mounted heater. It has a
thermal cut-off protection. If the thermal cut-off protection trips, then,
switch off the power
.
Switch off the circuit breaker.
The unit
should reset automatically after 10 minutes. If the thermal cut-off
protection trips again, consult a certified electrician to determine the
reason for overheating.
Problem
Probable Cause
Solution
Unit is not
heating.
Overheat protection has
temporarily deactivated the
heater.
Turn the heater OFF;
Switch
off the circuit breaker.
Wait
10 minutes before turning on
the heater
Room temperature has
been warmed up to
thermostat setting.
To increase the room
temperature, adjust thermostat
control knob to a higher setting
Breaker/Fuse has been
tripped.
Check your electrical box to
confirm the breaker has not
been blown. This may occur if
the receptacle is shared
between other high
consumption appliances.
The
heater is
producing
a burning
smell.
Check & ensure there are
no combustible materials
within 0.9 meters (3 feet)
surrounding the heater.
Remove any combustible
items from the heater.
A drop of oil fell on the
heating coil during the
manufacturing process. It
will quickly evaporate and
should not occur again.
Ensure room in which heater is
situated is well ventilated.
Ensure a minimum
clearance of
36 inches (90 cm) from both
sides and rear of heater to
adjacent walls.
Reposition the heater so there
is enough space around the
heater to the adjacent walls.
PLEASE DO NOT ATTEMPT TO OPEN OR REPAIR THE
HEATER YOURSELF. DOING SO COULD CAUSE
DAMAGE OR PERSONAL INJURY.