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PROLiNK PCC1320 web-camera User’s Manual 

 
Q: 

Why does the installation show an error message saying the software you are 
installing has not passed Windows Logo testing? 

A: 

if you receive this message, please click on “Continue Anyway” so that 
installation can continue 

 
 
Q: 

How do I use the built-in microphone? 

A: 

Plug the 3.5mm audio connector into the ‘Mic-in’ jack of your computer’s sound-
card/device. The microphone is directed towards the front lens of the camera; you 
need just to look into the camera lens and speak towards it, in order to record your 
voice conversation. 

 
 
Q: 

Is it okay to have my camera in sunlight? 

A: 

No, do not store the camera in direct sunlight. This could damage the electronic 
components in the camera. 

 
 
Q: 

How do I video conference? 

A: 

There are many different programs you can use to video conference, the most 
common being the latest Instant Messaging (IM) clients like MSN messenger 6.2 
& above/ICQ 

 
 
Q: 

How can I clean the lens? 

A: 

You can use a soft, lint-free cloth to clean the surface of the lens to remove dust 
or dirt accumulation. You can also use non-abrasive lens cleaning solution if 
desired. 

 
 
Q: 

What is the ideal distance range between the camera and the object of interest, in 
order to capture a clear focused image? 

A: 

You should position the object of interest to be 50-80cm away from the camera 
lens 

 
 
Q: 

What is the software bundled? 

A: 

VP Eye 4.0 and it consists of 5 major components/modules: Control Panel, Digital 
Movie Producer, Photo EZ, Photo Greeting Card, and Photo Special Effects. You 
can find out more information about these application modules by accessing its 
respective help files. 

 
Q: 

There are no options to select resolution output-sizes higher than 640 x 480 

A: 

The camera is able to capture at a maximum resolution of 1280 x 960. Your 
Windows system may not have the DirectX files installed. 

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