EN 5
Use the table below to solve minor problems.
Replace the battery with the same
type of battery.
Press the power switch again to
turn on the UPS.
Problem
Possible Cause
Solutions
No LED display on
the front panel
Low battery.
Charge the UPS at least 6 hours.
Battery fault.
The UPS is not turned on.
Alarm continuously
sounds when the
main is normal.
The UPS is overload.
Remove some loads first. Before
reconnecting equipment, please
verify that the load matches the
UPS capability specified in the
specs.
When power fails,
back-up time is
shortening.
The UPS is overload.
Remove some critical load.
Battery voltage is too low.
Charge the UPS at least 6 hours.
Battery defect. It might be
due to high temperature
operation environment, or
improper operation to
battery.
Replace the battery with the same
type of battery.
The main is normal
but LED is flashing.
Power cord is loose.
Reconnect the power cord
properly.
Please follow steps below to download and install monitoring software:
Go to the website
http://www.power-software-download.com
Click ViewPower software icon and then choose your required OS to download the software.
Follow the on-screen instructions to install the software.
When your computer restarts, the monitoring software will appear as an orange plug icon
located in the system tray, near the clock.
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4.
6. Troubleshooting
5. Software Download & Installation
