Chapter 9: Support
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No other document, statement or representation may be relied on to vary the
terms of this limited warranty.
Promise’s sole responsibility with respect to any product is to do one of the
following:
a)
replace the product with a conforming unit of the same or superior
product;
b)
repair the product.
Promise shall not be liable for the cost of procuring substitute goods, services,
lost profits, unrealized savings, equipment damage, costs of recovering,
reprogramming, or reproducing of programs or data stored in or used with the
products, or for any other general, special, consequential, indirect, incidental, or
punitive damages, whether in contract, tort, or otherwise, notwithstanding the
failure of the essential purpose of the foregoing remedy and regardless of
whether Promise has been advised of the possibility of such damages. Promise
is not an insurer. If you desire insurance against such damage, you must obtain
insurance from another party.
Some states do not allow the exclusion or limitation of incidental or consequential
damages for consumer products, so the above limitation may not apply to you.
This warranty gives specific legal rights, and you may also have other rights that
vary from state to state. This limited warranty is governed by the State of
California.
Your Responsibilities
You are responsible for determining whether the product is appropriate for your
use and will interface with your equipment without malfunction or damage. You
are also responsible for backing up your data before installing any product and
for regularly backing up your data after installing the product. Promise is not
liable for any damage to equipment or data loss resulting from the use of any
product.
Returning Product For Repair
If you suspect a product is not working properly, or if you have any questions
about your product, contact our Technical Support Staff through one of our
Technical Services, making sure to provide the following information:
•
Product model and serial number (required)
•
Return shipping address
•
Daytime phone number
•
Description of the problem
•
Copy of the original purchase invoice
Summary of Contents for E310f
Page 1: ...VTRAK E Class E310f and E310s PRODUCT MANUAL Version 1 1 ...
Page 14: ...VTrak E Class Product Manual xiv ...
Page 22: ...VTrak E Class Product Manual 8 ...
Page 58: ...VTrak E Class Product Manual 44 ...
Page 61: ...Chapter 4 Management with WebPAM PROe 47 Figure 1 The WebPAM PROe log in screen ...
Page 218: ...VTrak E Class Product Manual 204 ...
Page 234: ...VTrak E Class Product Manual 220 Figure 13 Replacing the VTrak controller ...
Page 304: ...VTrak E Class Product Manual 290 ...
Page 316: ...VTrak E Class Product Manual 302 ...
