196
Promise
Technology
Pegasus3 R4/R6/R8
Physical Drive Problems
Physical drive troubleshooting includes:
•
“Diagnosis using the Pegasus Utility”
•
•
•
“Physical Drive Warning Message”
Physical drives are the foundation of data storage. A physical drive problem can affect your entire RAID
system.
Diagnosis using the Pegasus Utility
In the Pegasus Utility, when a yellow !
icon or a red X
icon appears beside a physical drive,
check the drive’s operational status:
1. Click the
Physical Drive
icon.
2. Mouse-over and click the physical drive you want then click the
View
button.
Look under Operational Status for the condition of the physical drive.
• Offline
– Check the drive for:
• PFA Condition
– Caused by a bad block or sector. See Note 1 below.
• Stale Condition
– Caused by obsolete array information on the physical drive. See Note 2
below.
• Drive Failed or Dead
– The physical drive cannot be repaired. You must replace the failed
drive.
Note 1:
Clear the error condition. Then the physical drive is available. See “Clearing a Stale or a PFA
Note 2:
Identify the disk array to which the physical drive belongs. Then delete the disk array. If the
error condition remains on the physical drive, clear the error condition.
Summary of Contents for Pegasus3 R4
Page 4: ...iv Promise Technology Pegasus3 R4 R6 R8 VCCI KCC FCC ...
Page 5: ...v About this guide Pegasus3 Product Manual WARNING WARNING WARNING WARNING ...
Page 80: ...67 Managing the Pegasus3 Pegasus3 Product Manual Controller Settings ...
Page 207: ...194 Promise Technology Pegasus3 R4 R6 R8 View NVRAM Events ...
