205
Troubleshooting
Pegasus3 Product Manual
Incomplete Array
A more serious, but far less common problem is an Incomplete Array. An incomplete array results from a
physical drive that fails or becomes missing during:
•
RAID level migration
•
Disk array transport
Migration
Normally, if a physical drive or the controller fails during migration, the disk array goes critical, and you
can rebuild it.
Transport
Transport is the action of moving the physical drives of a disk array:
•
To different slots in the same subsystem
•
From one subsystem to another
If a physical drive fails during a transport, or you do not move all of the physical drives to their new
locations, the Pegasus Utility displays an incomplete array. When the Pegasus Utility discovers an
incomplete array, it displays a dialog box asking you to:
•
Click the
OK
button to accept the incomplete array.
•
Click the
Cancel
button to reject the incomplete array.
Before you accept the incomplete array, be sure all of the physical drives are present and that their drive
carriers are properly installed into the subsystem. See “Replacing a Physical Drive” on page 198.
If you choose to accept the incomplete array:
1. Click
OK
in the incomplete array dialog box.
2. Check the operational status of the logical drives in the array.
•
If the logical drives are
Critical
, proceed with a rebuild.
• If the logical drives are Offline, contact Technical Support. See
“Contacting Technical Support” on
3. Restore your data from a backup source.
Summary of Contents for Pegasus3 R4
Page 4: ...iv Promise Technology Pegasus3 R4 R6 R8 VCCI KCC FCC ...
Page 5: ...v About this guide Pegasus3 Product Manual WARNING WARNING WARNING WARNING ...
Page 80: ...67 Managing the Pegasus3 Pegasus3 Product Manual Controller Settings ...
Page 207: ...194 Promise Technology Pegasus3 R4 R6 R8 View NVRAM Events ...
