SmartStor DS4600 Product Manual
116
Contacting Technical Support
Promise Technical Support provides several support options for Promise users to
access information and updates. We encourage you to use one of our electronic
services, which provide product information updates for the most efficient service
and support.
If you decide to contact us, please have the following information available:
•
Product model and serial number
•
BIOS, firmware, and driver version numbers
•
A description of the problem / situation
•
System configuration information, including: motherboard and CPU type,
hard drive model(s), SAS/SATA/ATA/ATAPI drives & devices, and other
controllers.
Technical Support Services
United States
The Netherlands
Promise Online™ Web Site
http://www.promise.com
(technical documents, drivers, utilities, etc.)
E-mail Support
e-Support On-Line
Fax Support
(408) 228-1100 Attn: Technical Support
Phone Support
(408) 228-1400 option 4
If you wish to write us for
support:
Promise Technology, Inc.
580 Cottonwood Drive
Milpitas, CA 95035, USA
E-mail Support
e-Support On-Line
Fax Support
+31 (0) 40 256 9463 Attn: Technical Support
Phone Support
+31 (0) 40 235 2600
If you wish to write us for
support:
Promise Technology Europe B.V.
Science Park Eindhoven 5542
5692 EL Son, The Netherlands
Summary of Contents for SmartStor DS4600
Page 1: ...SMARTSTOR DS4600 Product Manual Version 1 0 ...
Page 6: ...SmartStor DS4600 Product Manual vi GNU General Public License 137 Index 139 ...
Page 24: ...SmartStor DS4600 Product Manual 18 ...
Page 48: ...SmartStor DS4600 Product Manual 42 RAID 10 4 drives ...
Page 50: ...SmartStor DS4600 Product Manual 44 Click the Next button D to continue ...
Page 54: ...SmartStor DS4600 Product Manual 48 Figure 7 SmartStor file structure viewed from a MAC ...
Page 70: ...SmartStor DS4600 Product Manual 64 10 Click the Add button ...
Page 76: ...SmartStor DS4600 Product Manual 70 5 Click the folder whose contents you want to backup ...
Page 95: ...Chapter 3 SmartNAVI 89 Optional ...
Page 96: ...SmartStor DS4600 Product Manual 90 To view a photo click the View icon ...
Page 142: ...SmartStor DS4600 Product Manual 136 5 Boot the SmartStor See Connecting the Power on page 9 ...