Promise Technology VTrak G1000, Product Manual

Page 1: ...VTrak G Class Series Product Manual Version 1 0 2014 PROMISE Technology Inc All Rights Reserved ...

Page 2: ...e in which case the user may be required to take adequate measures Warning The electronic components within the server are sensitive to damage from Electro Static Discharge ESD Observe appropriate precautions at all times when handling the server or its subassemblies Warning Turn off the power and disconnect the power cord before servicing this device ...

Page 3: ...physical injury and how to avoid them Caution A Caution informs you of possible equipment damage or loss of data and how to avoid them Important An Important message calls attention to an essential step or point required to complete a task including things often missed Note A Note provides helpful information such as hints or alternative ways of doing a task ...

Page 4: ... Two switch solution for 1G NAS Client Network 21 One switch solution for 1G NAS Client Network 23 Connect to Fibre Channel data network 25 Connecting the power 27 Power on system 28 Attach or remove front bezel 29 Web based Management 30 Login to WebPAMPROe 31 Access Setup Wizard33 Using the Setup Wizard 33 Detail menu 39 Setup NAS Gateway 42 NAS Gateway Mount Point 45 NAS Node 49 Network setting...

Page 5: ...an be used only for clients that require an extremely high performance SAN But the same data assets can still be used by Ethernet connected NAS clients that have no need for high IO performance Data remains safely on the VTrak A Class SAN available for high demand clients connected so there is no need to create two separate storage environments VTrak A Class SAN VTrak G1000 NAS Gateway and 10G NAS...

Page 6: ...000 enclosure features screw on each side used to secure the enclosure to an equipment rack A lockable ventilated bezel cover provides physical security USB ports 2 x USB 3 0 VGA port VTrak G1100 front view Gigabit LAN LEDs Message LED SSD Access LED Default setting button Locate LED Power button LED SSD disk carriers 2 VTrak G Class Product Manual Promise Technology ...

Page 7: ...ivity on the SSDs Power button LED Press this to power on the system This lights when the system is powered on Locate LED Normally dark Lights when the location feature is triggered Default setting button Press to return system configuration to default settings USB ports Two USB 3 0 ports VGA port VGA DB15 port for monitor connection SDD disk drive carriers Two SSD drives are installed Each drive ...

Page 8: ...k G1000 back view 1 Gigabit LAN ports 4 x 1GbE USB ports 2 x USB 2 0 left 2 x USB 3 0 right VGA port not used Power socket PSU1 Power socket PSU2 PS 2 port not used 1GbE port not used 10 Gigabit LAN ports 2 x 10GbE Fibre Channel ports 2 x SPF PSU Status LEDs 4 VTrak G Class Product Manual Promise Technology ...

Page 9: ...Ethernet switch for physical connection to NAS clients LED indicators above each port are Link Activity on left and Speed on right Green Speed indicator 1 Gbps Amber 10 Gbps Gigabit LAN ports Four 1 Gigabit LAN ports Connect to 1G Ethernet switch for physical connection to VTrak A Class metadata and management network LED indicators above each port are Link Activity on left and Speed on right Ambe...

Page 10: ...s 4 x USB 3 0 ports 2 front 2 rear 2 x USB 2 0 ports 2 rear 2 x VGA ports 1 front 1 rear Power Supply 1 1 Redundant 450W 80PLUS Gold Power Supply Voltage AC Input Voltage 90V 264V AC Input Frequency 47Hz 63Hz Maximum Current Maximum Output Power 450W Max DC Output Current of 12V 37A Max DC Output Current of 5VSB 2A Power Conversion Efficiency 20 of max loading 88 50 of max loading 92 100 of max lo...

Page 11: ...wave 0 5oct min 5 to 500Hz 0 2G 30 mins for X Y Z axis Condition 2 Random 3 10 200 500 Hz 0 41 grms 30min for X Y Z axis Shock Operating Half sine wave 5gn 11ms X Y Z axes 6 surfaces 3 times each surface Non operating Half sine wave 30gn 11ms X Y Z axes 6 surfaces 3 times each surface Safety Certification FCC CE VCCI C Tick BSMI KCC CB TUV UL Dimensions H x W x D 615 mm x 444 mm x 43 4 mm Weight 1...

Page 12: ...e year complete system limited warranty Two year extended warranty optional Next Business Day PROMISE Service PLUS onsite replacement included in every VTrak purchase Optional 4 hour PSP upgrade Support 24 x 7 web and phone support Support website drivers firmware knowledge base and downloadable compatibility reports Online product registration and seamless license activation 8 VTrak G Class Produ...

Page 13: ... network and connecting the power It also describes how to power on the system and what to look for while it is powering up The sections in Hardware Setup include the following Unpacking the VTrak G1000 on page 10 Rack mounting the VTrak G1000 on page 11 Network connections for NAS on page 15 Connect to Fibre Channel data network on page 25 Connecting the power on page 27 Power on system on page 2...

Page 14: ...r shipping foam spacers The accessory box contains the following items VTrak G1000 NAS Gateway Quick Start Guide Two 1 5m 4 9 ft Power cords Sliding rail assembly for rack mounting and associated hardware Front panel bezel cover Sheet of Cautions for safety regulation Sheet of Cautions for EMC Safety for Class A product 10 VTrak G Class Product Manual Promise Technology ...

Page 15: ...ed at each end of the rail Do not load the rails unless they are installed with screws as instructed The rails available for the PROMISE Vtrak G1000 are designed to safely support that PROMISE Vtrak G1000 when properly installed Additional loading on the rails is at the customer s risk PROMISE Technology Inc cannot guarantee that the mounting rails will support your PROMISE Vtrak G1000 unless you ...

Page 16: ... The mounting hardware shipped with each NAS Gateway includes the following items 1 On the right and left sides of the NAS Gateway secure the Rail Latches to the NAS Gateway housing using the latch screws two screws for each latch 12 VTrak G Class Product Manual Promise Technology ...

Page 17: ...ils into the rack posts and secure the rails follow these steps a Press the spring lock then insert the studs into the selected square holes on the rack post b Press the spring lock on the other end of the rail and insert the studs into the selected mounting hole on the rack post If necessary extend the rail to reach the post c Use the rail screws and washers to anchor the rack rail to the post d ...

Page 18: ...3 Mount the NAS Gateway to the rack Make sure to include the side knots of the left and right sides of the NAS Gateway in the rack rail holders 14 VTrak G Class Product Manual Promise Technology ...

Page 19: ...d to as the Management network or Management link in this document The data path from the NAS Gateway to the NAS clients can run on the 10G LAN ports on the 1G LAN ports or on both 1G and 10G LAN ports How the cabling is arranged depends on which Link Aggregation option will be used for the 1G ports See 1G LAN Port Link Aggregation options on page 17 for details For 1G LAN NAS Client setup especia...

Page 20: ...l of the NAS Gateway are Two SFP Fibre Channel ports provide the Fibre Channel data link to VTrak A Class Two 10 Gigabit Ethernet ports are used for 10G Ethernet NAS Client network Four 1 Gigabit Ethernet ports used for the Management link to VTrak A Class For 1G NAS setup these are also used for the NAS Client network 16 VTrak G Class Product Manual Promise Technology ...

Page 21: ...th the 10G LAN and 1G LAN ports for NAS Client data In this arrangement only Port 1 is used for the Management link This setup provides the highest level of performance of the options but has less reliability The third option is for 1G LAN NAS Client setups In this case the 10G LAN ports are disabled And ports 1 2 are aggregated for the Management link ports 3 4 are aggregated for the NAS Client l...

Page 22: ...Link Aggregation options menu 18 VTrak G Class Product Manual Promise Technology ...

Page 23: ...1000 devices 2 Attach the other end of the cables to a 1 Gigabit Ethernet switch 10G NAS Client cable arrangement for Link Aggregation Option 1 Complete the cable connections for a 10 Gigabit LAN data network if you plan to use the 10G LAN for data connection to NAS clients To connect to the 10 Gigabit Ethernet LAN follow these steps 1 Attach Category 7 recommended or Category 6 Ethernet cables to...

Page 24: ...ices 2 Attach the other end of the cables to a 1 Gigabit Ethernet switch 10G NAS Client cable arrangement for Link Aggregation Option 2 Complete the cable connections for a 10 Gigabit LAN data network if you plan to use the 10G LAN for data connection to NAS clients The 10G cabling for the NAS Client link is identical to that used for Option 1 To connect to the 10 Gigabit Ethernet LAN follow these...

Page 25: ...ink follow the instructions below to setup cabling 1G NAS Client network two switch solution Follow the directions below to establish the NAS Client link according to the Link Aggregation option you intend to use Use Category 6 or better Ethernet cables Link Aggregation Option 3 Connect 1G LAN ports 3 and 4 on all G1000 devices to the 1G switch used for the NAS Client network See illustration Link...

Page 26: ... Ethernet connection To establish the Management link Link Aggregation Option 3 Connect 1G LAN ports 1 and 2 on all G1000 devices to the 1G switch used for the Management link to the VTrak A Class See illustration Link Aggregation Option 4 Connect 1G LAN port 1 on all G1000 devices to the 1G switch used for the Management link to the VTrak A Class 22 VTrak G Class Product Manual Promise Technology...

Page 27: ...oceed to connect the cables If your VTrak A Class is also used for Fibre Channel SAN clients the Management link for these clients should also be placed in the same VLAN with the VTrak A Class head unit Important The NAS Client and Management link to the VTrak A Class should be separated logically or physically so they placed are in different broadcast domains If a single 1G switch is used the swi...

Page 28: ...itch 1G NAS Client network one switch solution Follow the directions below to establish the NAS Client link according to the Link Aggregation option you intend to use Use Category 6 or better Ethernet cables Link Aggregation Option 3 Connect 1G LAN ports 3 and 4 on all G1000 devices to the 1G switch used for the NAS Client network See illustration Link Aggregation Option 4 Connect 1G LAN ports 2 3...

Page 29: ...ollow the instructions below for the method you will use Via Fibre Channel Switch For each NAS Gateway device perform the following 1 Connect Fibre Channel cables from both Fibre Channel ports on the rear panel of the NAS Gateway and the Fibre Channel switch 2 Connect Fibre Channel cables between the Fibre Channel switch and all Fibre Channel ports on each controller of the partner VTrak A Class u...

Page 30: ... and connect the other end of one cable to the a Fibre Channel port on one controller of the partner VTrak A Class unit Connect the remaining Fibre Channel cable to a Fibre Channel port on the other controller of the VTrak A Class 2 Repeat the procedure described in step 1 for the other NAS Gateway 3 When completed each NAS Gateway will be connected to both controllers on the VTrak A Class as in t...

Page 31: ...Supply Units on rear panel left end Connecting the power Insert the female end of one of the supplied power cables in to a power cable receptacle on each of the power supply units and plug the other end in to a suitable power outlet 27 Hardware Installation ...

Page 32: ...p and running so the G Class system will be discovered automatically To power on the VTrak G1000 simply press the power button on front of each device Power on all units and check the power LED and other LEDs to monitor the boot up process The power LED will light green when the system is powered on 28 VTrak G Class Product Manual Promise Technology ...

Page 33: ... the ventilation slots on the bottom then it just snaps into place when pushed onto the front latch release button on right side latch release button on left side Attach or remove front bezel Each VTrak G1000 is shipped with a protective bezel that attaches to the front of the device Keep this bezel in place when it is not necessary to view the LEDs on the front 29 Hardware Installation ...

Page 34: ...t be Version 2 0 or later to manage the NAS Gateway Follow the instructions in the Product Manual for the VTrak A Class to upgrade firmware to the latest version available for download from PROMISE For initial setup use the Setup Wizard to make some basic configuration changes in the NAS Gateway so that the file system can be mounted for use by NAS clients VTrak G Class Product Manual Promise Tech...

Page 35: ... login as the administrator of the VTrak A Class system using WebPAM PROe To login 1 Launch your browser The Firefox browser is recommended as it has been tested by PROMISE 2 In the browser address field type the IP address of the VTrak A Class head unit and press Enter The login menu appears 3 Enter the default llogin User Name administrator and default Password password and click the Login butto...

Page 36: ...te If the NAS Gateway menu tab is not displayed in theVTrak A ClassWebPAM PROe user interface you need to update the firmware on the A Class The A Class must have version 2 0 or later firmware To upgrade the firmware on the A Class go to SAN Firmware Upgrade and upload firmware for version 1 02 0000 00 or later VTrak G Class Product Manual Promise Technology Main menu GUI for VTrak A Class ...

Page 37: ...rd is used to configure any or all of the following Virtual IP settings Cluster group settings Link aggregation Alias Using the Setup Wizard Follow these steps when you configure the first VTrak NAS Gateway using the Setup Wizard 1 Click on the symbol next to NAS Gateway in the left panel or click on Add new NAS Gateway near the bottom of the left panel to launch the Setup Wizard Web based Managem...

Page 38: ...ients access the NAS Gateway This Virtual IP address is shared by all G1000 units when setting up two units Then all nodes that join the NAS Gateway will use the same subnet and have their own virtual IP address Click Next to continue 3 Choose one or two nodes from the list to add to the cluster Click Next to continue VTrak G Class Product Manual Promise Technology ...

Page 39: ...35 4 Configure the Link Aggregation settings Click on Change NAS Gateway network settings and new menu appears 5 Click on Change Link Aggregation in the new menu A new menu appears Web based Management ...

Page 40: ...e presented See 1G LAN Port Link Aggregation options on page 17 for details Choose the option that suits the cabling arrangement and performance requirements of your network and click Done to go continue VTrak G Class Product Manual Promise Technology ...

Page 41: ...e the settings to create a functional NAS Most importantly A Class Link The IP settings for the Management port or ports must be in the same subnet as the VTrak A Class Management port NAS Client Link The IP settings for the output ports to NAS clients must be an a different subnet Note that if LDAP settings are configured for the VTrak A Class these will be synced automatically Web based Manageme...

Page 42: ...ew the remaining settings 9 Continue to review the settings in the next menu click Submit to finish 10 A Success message appears informing you the new settings are applied and the new NAS Gateway is created The cluster and node information for the NAS Gateway should now appear listed in the left panel VTrak G Class Product Manual Promise Technology ...

Page 43: ...cluster Change Virtual IP settings or Link Aggregation setup for existing cluster Restore factory default settings to a node Refresh LUN mapping for a node Web based Management NAS Cluster Detail information Click on Gear icon to Delete NAS Gateway Setup NAS Gateway add node change IP or Link Aggregation settings for cluster Click on Note icons to change Alias Virtual IP address or permission sett...

Page 44: ...ick the Save button to apply the new Virtual IP address Status Basic operational health status of the cluster represented by a green OK yellow Problem or red Offline check mark icon CIFS Service Status CIFS is running or stopped Click the Start or Stop button to start or stop CIFS Default CIFS anonymous Permission Permission for default anonymous CIFS NAS client No Anonymous User Read only Read wr...

Page 45: ...y on the VTrak A Class head unit represented by check mark icon Software RAID Background Activities Indicates if Background Activities are currently running on the array CIFS Service Status CIFS is running or stopped NFS Service Status NFS is running or stopped System Date and Time System time and date This is obtained from the VTrak A Class head unit Time Zone System time zone also from VTrak A C...

Page 46: ... Gateway cluster the menus used to add a new node to the existing cluster change the Link Aggregation or Virtual IP settings will be familiar Basically they are the same menus used to initially create the NAS Gateway cluster Important If you add a node that had been previously configured to a NAS Gateway cluster the previous settings on the node being added will be wiped out when reassigned Keep i...

Page 47: ...eway with a red check mark indicating a problem with the node But this decision requires you to confirm the add on in a new menu 3 Accept the Link Aggregation settings as listed or click on the gear icon and choose the Change Link Aggregation option The Link Aggregation option menu appears Again this is the same menu you have seen before if you already went through the Setup Wizard process Choose ...

Page 48: ...te a node from a multiple node cluster follow these steps 1 Select the NAS Gateway cluster you will assign a new node to click on the gear and choose the Setup NAS Gateway option The NAS Gateway Setup Wizard menu appears 2 Click on the trash can icon for the node that will be removed click Next to go to the next Wizard menu Important Once you choose to delete the node by clicking the trash can ico...

Page 49: ...teway Mount Point Use the Mount Point menu tab for the NAS Gateway cluster to create or remove a mount point folder in the file system on the A Class head unit or to unmount and mount the file system Also use this menu to view the current status of the mount point and the total capacity of the file system available to the NAS Gateway Make sure the Fibre Channel connection is valid or the mount wil...

Page 50: ... will need to be mounted manually User read write permission is still configured through CIFS and NFS settings but this is an additional tool for managing data storage resources for the NAS To create a mount point for the NAS 1 Click the gear icon and choose the Create Mount Point option 2 Choose a file system and type a name for the folder used for the mount point 3 Click on Save to create the fo...

Page 51: ...the gear icon for the mount point in the list and choose the Unmount option 2 The status should immediately indicate Not mounted Mount an unmounted NAS mount point To remount a NAS mount point that is currently not mounted 1 Select the NAS Gateway in the left panel click the Mount Point menu tab click the gear icon for the mount point in the list and choose the Mount option 2 The status should imm...

Page 52: ...f you want to change permission settings or enable disable CIFS sharing 1 Select the NAS Gateway in the left panel click the Mount Point menu tab click the gear icon and choose the CIFS Share option 2 Click a radio button to choose the Default Permission option Read Write Read Only or Deny Access 3 Enable or disable CIFS sharing a check mark in the Enable CIFS Share option box indicates Server Mes...

Page 53: ...D Automatically generated identifier for the node Status General health status of the node indicated with green yellow or red check mark icons Firmware Version Current firmware BIOS Version Current BIOS Link Aggregation 1 Link Aggregation arrangement for 1G LAN ports Link Aggregation 2 Link Aggregation arrangement for 10G LAN ports if enabled Software RAID Status General health status of the RAID ...

Page 54: ...formation related to system hardware Fiber Channel Port Information Temperature Sensor Information Voltage Sensor Information Fan Sensor Information Power Supply Unit Information VTrak G Class Product Manual Promise Technology Example of node Device information display ...

Page 55: ...rnet cabling setup Change Link Aggregation To change the Link Aggregation option click on the Network Management tab click on the gear icon and choose the Change Link Configuration option This will bring up the Link Aggregation option menu from the Setup Wizard Change Link IP settings To change the IP settings for a Link Aggregation setup click on the note icon for the link that will be changed Yo...

Page 56: ... get authentication perform the following procedure at each NAS client system 2 Type the NAS Gateway Virtual IP address into the address bar of the client s browser and press Enter 3 Enter the Username and Password created for the client in the menu that appears 4 Click the Login button 5 Follow the normal mounting procedure for the client to mount the file system VTrak G Class Product Manual Prom...

Page 57: ... Center To upgrade a VTrak node 1 Go to NAS Gateway Firmware Upgrade menu tab 2 Choose the NAS Gateway node you want to upgrade in the left panel 3 Click the NAS Gateway Firmware Upgrade button the NAS Gateway Firmware Upgrade menu pops up 4 Click on the Choose File button and locate the file 5 Click the Next button to begin the upgrade process It might take a few minutes for the process to be com...

Page 58: ... 2014 PROMISE Technology Inc All Rights Reserved ...