promobot V.4 User Manual Download

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1. Basic parameters

Table of Contents

1. Basic parameters

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1.1. Specifications

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1.2. Contents of delivery···················································································

1.3. Web services

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1.4. Application area

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1.5. Conventions

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1.6. General safety rules

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1.7. Storage conditions

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1.8. Visual control

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1.9. Safety precautions

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1.10. Electrical safety

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1.11. Technical requirements

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1.11.1. Requirements for the location

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1.11.2. Requirements for preparing the location for the work of

Promobot

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1.12. Transportation conditions

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1.13. Navigation conditions

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1.13.1. Requirements for floor covering

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1.13.2. Requirements for walls and interior

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1.11.3. Charging Station Location Requirements

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2. Arrangement and components

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2.1. Head

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2.2. Torso

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2.3. Hand

operated manipulators

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2.4. Movement platform

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2.5. Operational ports·····················································································

3. Operation

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3.1. Safety measures before commissioning

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3.2. Commissioning·························································································

3.3. Launch of Promobot

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3.4. The use of Controller

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3.5. End of work. Charging station··································································

3.6. Transportation

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3.7. Printing photos

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3.8. Printing receipts

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3.9. Use of the Banking Terminal

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3.10. Card dispenser

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4. Periodic maintenance·················································································

5. Warranty conditions

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Summary of Contents for V.4

Page 1: ...Robot PROMOBOT v 4 0 User guide Serial Number ...

Page 2: ...Promobot V 4 2 CTO____________________ _________ Promobot Phone 7 342 257 80 85 Email info promo bot ru Address 7 Rabochaya str Perm Russia Wording June 2019 Contacts ...

Page 3: ...itions 17 1 13 Navigation conditions 18 1 13 1 Requirements for floor covering 18 1 13 2 Requirements for walls and interior 19 1 11 3 Charging Station Location Requirements 19 2 Arrangement and components 20 2 1 Head 20 2 2 Torso 22 2 3 Hand operated manipulators 24 2 4 Movement platform 26 2 5 Operational ports 28 3 Operation 29 3 1 Safety measures before commissioning 29 3 2 Commissioning 29 3 ...

Page 4: ...Promobot V 4 4 1 Basic parameters 1 1 Specifications ...

Page 5: ...isplay with touch control 5 Place for installing a bank terminal 6 Array microphone 7 3D sensor 8 Speakers 8 Card dispenser 9 Receipt printer 10 The photo printer 11 Arms equipped with touch sensors 12 Search for charging station camera 13 Kill switch 14 Movement platform 15 Lidar 16 Operating ports 17 A system of sensors to avoid obstacles while moving Depends on the selected equipment ...

Page 6: ...10 hours Using power cable up to 8 hours 8 Battery life Up to 8 hours 9 Movement speed 0 5 m s 10 Drive 2 wheels with support wheels 11 Arms 2 manipulators rotation in 6 degrees of free dom 12 Head rotation Rotation in 2 degrees of freedom 13 Torso movement Rotation in 2 degrees of freedom change of the height of the torso 14 Camera Face recognition up to 30 fps at a resolution of 1280x720 Face se...

Page 7: ...eadlight 22 Pronunciation of speech modules Synthesis of speech 23 Random movement Yes 24 Auto approach to the charging station Yes 25 Movement of arms and head Yes 26 Photo printer Yes 27 Printer for printing receipts Yes 28 Technological area of implementation of the payment terminal Yes 29 Card dispenser Yes 30 Service of linguistic base Yes 31 Analytics service Yes 32 Telepresence service Yes ...

Page 8: ...modules Analytics service Telepresence service SIP telephony service Motion Studio service Depends on the selected equipment Check with the manufacturer 1 4 Application area The main purpose of the robot consultant Promobot Attracting new customers Automation of the process of consultation on products Increasing customer loyalty The main functions of Promobot Pronouncing previously loaded speech m...

Page 9: ...emove the plug from the socket 1 5 Conventions Pronouncing previously loaded answers to questions about the prod uct and on any other topics Placement of promotional materials Saving and analyzing data in text format Showing previously uploaded photos and videos Chaotic movement within a given space The above functionality is provided in the autonomous mode without human participation as well as t...

Page 10: ...as people not familiar with these rules should not be allowed to oper ate the robot Use Promobot only for its intended pur pose as specified in the user s guide If you do not have the skills to work with electronics it is strongly recommended that you consult a specialist or an experi enced user first Promobot is not intended for use by per sons including children with reduced physical sensory or ...

Page 11: ...efore each start of the robot check the status of the main nodes Make sure that all robot units are in working order and are able to properly perform the required func tions If any part is damaged further opera tion of the robot is unacceptable It is forbidden to use a lock that is not pro vided by the design to attach the robot to a static object block the wheels or lift the robot into the air et...

Page 12: ...ment of the robot 1 10 Electrical safety During operation and after its termination be fore servicing repairing storing disconnect the power plug from the socket Monitor the power supply voltage while charging the batteries The electrical network parameters must correspond to a voltage of 220V at a fre quency of 50 60 Hz Voltage above or below 220V can cause battery and charger failure Monitor the...

Page 13: ...ket must fully match the power plug of the power tool It is strongly recommend ed not to use various adapters but to install the necessary plug socket To connect the charging station use only grounding sockets Using plug sockets without grounding can cause the robot to fail Use only industry standard extension cords The cross section of the extension cables must not be less than the power cord of ...

Page 14: ...io fre quency frequencies WiFi from the access point to may cause Promobot s temporary inability to work Confident work of WiFi is possible in the line of sight from the set access point at a distance of no more than 50 m In other cases the range of communication de pends on the propagation conditions of radio waves and is determined only by experience The presence of interference on WiFi frequen ...

Page 15: ...from the access point to Promobot Low level of interference at WiFi frequencies absence of other working access points Presence in the close proximity of the installed equipment server and access point of an opera tional 220V socket with a power of at least 800 W Presence of a place for charging the Promobot near the vertical wall without a skirting board with a floor area of at least 700 x 700 mm...

Page 16: ...s in the close proximity to the robot Absence of sources of strong noise and loud mu sic in the close proximity of the workplace of Pro mobot Absence in the close proximity of the workplace of Promobot of sources of bright blinding light and directed projectors The average level of illumination in the room should be at least 50 lux The room temperature must be from 10 to 35 degrees Celsius Air hum...

Page 17: ...rows on the marking During transportation the robot must be turned off Before trans porting make sure that the robot is de energized by moving the power button to the off position Before transporting make sure that there are no foreign objects inside of the compartment The presence of foreign objects can damage the ro bot s parts During transportation the actuator should be in the lowest position ...

Page 18: ...and other movable floor coverings are un acceptable It is undesirable to use the robot in rooms with unevenly laid tiles and unevenly filled joints be tween the tiles 1 13 2 Requirements for walls and interior The robot s navigation system is based on the use of a lidar a laser scanner located at the bottom of the robot 1 13 Navigation conditions 1 13 1 Requirements for floor covering Floor The ro...

Page 19: ...he map for the robot It is undesirable to have objects on high legs for example tables and chairs in the area of move ment of the robot 1 13 3 Charging Station Location Requirements The charging station should be located so that the robot could reach it from anywhere in the room The distance from the charging station to the walls and objects in front of it should be at least 3 meters The distance ...

Page 20: ...user 2 In standby mode the robot can use the microphone for speech recognition It is an alternative to a microphone array for exam ple if the robot configuration does not support its installation 3 The robot uses a face detection camera in standby mode to search for people in front of it the camera has a wide viewing angle so that the face detection area covers large areas 4 RGB backlight changes ...

Page 21: ...otation of the head in 2 planes It is forbidden to Touch the camera Allow moisture and foreign objects to enter the openings of the microphones and the video camera Try to turn the robot s head using force Try to troubleshoot yourself White color standard backlight mode Green color implies the operation of speech synthesis Orange color implies the operation of speech recognition Blue color implies...

Page 22: ...bot and is equipped with a touchscreen sensor which allows you to communicate with the robot by touch 3 The microphone array is used together with the face recognition camera to position the user with whom the robot is communi cating as well as to improve the speech recognition system 4 The speakers are used to synthesize the robot s speech 5 The 3D sensor scans the space in front of the robot ide...

Page 23: ... materials using the photo paper 9 Moving torso supports rotation in 2 planes It is forbidden to Allow moisture and foreign objects to enter the holes of the speakers receipt and photo print ers as well as to spill moisture on the touchscreen display Touch the display with dirty wet hands Touch the 3D sensor allow it to become dirty Trying to get yourself under the robot s body holes under the tor...

Page 24: ...tors Fig 2 3 Arms are designed for gesticulation of the robot during commu nication The 6 degrees of freedom allow you to simulate the move ments of human arms The hands are equipped with a touch sensor to determine handshakes and other actions ...

Page 25: ... the openings of the mobile elements of the arm Allow excessive impact on the hand Try to move joints on your own Moving joints 1 Rotating shoulder joint 2 Moving shoulder joint 3 Rotating elbow joint 4 Moving elbow joint 5 Moving hand joint 6 Moving wrist joint 7 Touch sensor 8 Hand manipulator ...

Page 26: ... auto matically adjust the height to the height of the person 2 The charging station search camera searches for the identifica tion mark of the charging station for the automatic approach and the connection of the robot to the charging station 3 Lidar is used for navigation indoors Lidar is an analogue of the sonar scanning the space in front of the robot using laser beams ...

Page 27: ...dering their rotation to hit the wheels Allow moisture to enter the wheelbase of the robot 4 The movement platform is equipped with two driving wheels and support wheels 5 Around the perimeter of Promobot 16 obstacle detection sen sors are installed which are a combined ultrasonic and infrared sensor The sensors are equipped with LED indication Blue color ultrasonic sensor was activated Green infr...

Page 28: ... of an emergency 2 To charge the battery manually the battery charging port is used You need to install a specialized connector in it which is included in the delivery 3 USB port is used to upload files to the robot as well as upload photos video or other data from the robot It is forbidden to Allow moisture to enter the ports ...

Page 29: ...ion trunk At the time of transportation the robot is secured inside the casing by a special bracket To remove the robot from the box follow these steps 1 Place the trunk in a vertical position in accordance with the shipping markings 2 Detach the cover for time of unloading using the latches on the sides of the cover 3 Remove the retaining bracket by unscrewing the bolts securing it to the back of...

Page 30: ...robot at negative temperatures be fore switching on be sure to let the robot warm up to a temperature at least 10 C After pressing the power button all robot systems will start loading which will be reflected on the screen Fig 3 3 Fig 3 1 6 Screws can be screwed into the sides of the bracket Remove the lodgment and bracket back into the trunk and put the cover on Keep the components of the box as ...

Page 31: ...t execution of movements and will be performed every time after the robot is com pletely disconnected or the drive power is turned off using the emer gency power off button Attention For correct calibration the actuators must be set to the initial position and the movements of the robot in the pro cess should not be restricted to foreign objects Be careful calibra tion starts automatically Fig 3 3...

Page 32: ...rcentage 3 Coefficient of popularity of the robot the number of interac tions divided by 100 4 Percentage of correct answers 5 Status of the data base replication 6 Status of the connection to the Wi Fi network 7 The state of battery charge of the robot expressed in percent age A lightning bolt icon instead of percent means that the ro bot s battery is currently charging ...

Page 33: ... The state of the data base replication Success Fail In progress Undefined The state of the battery charge 0 20 20 40 40 60 60 80 80 100 Charging By pressing on Control you can go to the Promobot control menu Fig 3 6 ...

Page 34: ...he automatic robot movement mode Switch Controller activated phrases switches on a controller activated phrases mode in which the robot uses pre uploaded phrases ac tivated from the controller The Answer Log switch is responsi ble for displaying the system interaction log on the main screen which displays the recognized phrases and phrases received from the database in response Buttons for hiding ...

Page 35: ...ration 35 there is no Internet connection The robot does not connect to hid den networks When the connection information button is tapped the area with the main connection parameters appears Fig 3 7 Fig 3 8 ...

Page 36: ...esence 5 update promo bot ru 80 443 TCP UDP Update software 6 teleop promo bot ru 80 443 8080 TCP UDP Telepresence service 7 teleop new promo bot ru 80 443 8080 TCP UDP Telepresence service new 8 archive ubuntu com 80 TCP UDP Update software 9 ru archive ubuntu com 80 TCP UDP Update software 10 security ubuntu com 80 TCP UDP Update software 11 archive canonical com 80 TCP UDP Update software 12 ex...

Page 37: ...eriodically show that the network is not connected the current network connection can be defined in the Current network field since this is when the available connections are searched Show promo contains the upload interface for Promobot promotional materials and photo frames Images in the jpg format are displayed correctly on the Promobot screen The display of files with a different extension is ...

Page 38: ...Promobot V 4 38 images and press add at the bottom of the screen Confirm the ac tion by pressing on the Yes button Fig 3 10 Fig 3 11 Fig 3 10 ...

Page 39: ...splayed on the robot s display constantly one by one in alphabetical order If you decide to add video files to the slideshow we recommend add them without sound because otherwise the sound of the video will prevent the robot from correctly recognizing the speech The frame rate can be set by the timeout parameter time in seconds To switch between Promo when printing and Slideshow use the drop down ...

Page 40: ...k for the status of in stalled equipment Settings contains a menu of settings for convenience di vided into several sections Section System contains the basic settings of the Promobot system Section Applications contains settings and information in stalled on Promobot applications and widgets The Face Recognition section contains the management of the database and the settings of the Promobot face...

Page 41: ... use of the linguistic base of Promobot Section Language settings contains the settings used by Pro mobot language packets for speech recognition and synthesis Section Internet Services contains the settings of Internet ser vices used by Promobot for example the mail client Section Update contains tools to check for updates to Pro mobot and download them Upload promo if you select this item you ca...

Page 42: ...e an alpha channel transparent layer The rec ommended resolution of images and videos for the slide show is 1180x568 Recommended promo resolution in the photo app is 1260х665 The Documents type is used for files sent via e mail the robot interface does not contain viewing tools for files of this type Promobot supports the following file types Browser opens a browser window Fig 3 15 On the Browser ...

Page 43: ...3 Operation 43 change the password enter a new password and then enter the password again to confirm the correct entry Fig 3 16 Fig 3 15 ...

Page 44: ...Promobot V 4 44 3 3 Launch of Promobot To launch Promobot tap the Start button on the start screen Fig 3 17 After launch the user interface will be displayed Fig 3 18 ...

Page 45: ...face from the camera Fig 3 19 Pressing the Sound button in the lower right corner allows tempo rarily before reloading to change the settings of the robot s speech synthe sis and the volume of the robot s speech Pressing the Application Menu button opens the Promobot appli cation and widget bar Fig 3 20 ...

Page 46: ...the settings To activate the menu you must press four times in the area indicated in the image below Fig 3 21 Fig 3 22 When the service menu is activated an access window appears in which you will be asked to enter a password The default password for all robots is 123456 It can be changed after entering the menu ...

Page 47: ...activated phrases mode A B Left stick Move the robot with very fast speed A Left stick Move the robot with fast speed B Left stick Move the robot with normal speed A B Directional pad Head control when moving up and down the actuator also works X Left bumper Increase the speaker volume by 5 X Left trigger Lower the speaker volume by 5 X Right bumper Increase microphone sensitivity by 2 X Right Tri...

Page 48: ...robot must be from 4 to 6 m radius of the charging station to which it can approach meeting no obstacles on its way the identification mark of the charging station must be in the line of sight of the charging station search camera ob jects near the charging station can trigger the ultrasonic sensors avoid placing the charging station in cluttered places and narrow spaces 1 QR identification mark o...

Page 49: ...Transportation To carry out safe transportation of the robot it is necessary to de energize it by switching the power break switch to the off position This switch is located at the bottom of the torso of the robot under the body on the left side For safe transportation use a special trunk equipped with a lodgment and a bracket Before transporting secure the robot in the trunk with a bracket 1 Cont...

Page 50: ...the printing process pho tos postcards can appear several times in the photo exit hole on the front of the robot s torso wait for the printing process to finish If the paper cassette is empty at the time of printing an error message will appear and the printing process will be canceled Adding paper Carefully remove the paper cassette Open the cassette cover and load the photo paper inside with the...

Page 51: ... side of the back cover the po sition of the printer is indicated in Figure 3 27 To remove the cartridge press the release lever shown in Figure 3 28 to replace the cartridge A new cartridge must be installed before the latch clicks After the work is completed return the robot s service compartment to its original position by sliding it into the robot Make sure the cover is securely fastened Fig 3...

Page 52: ...Promobot V 4 52 Fig 3 31 Fig 3 30 Fig 3 32 ...

Page 53: ...2 5 mm and a density of 60 to 120 g m2 Before carrying out the maintenance of the robot review the user manual for the Thermal printer Custom TG2480 Service Remove the service compartment of the robot by pressing the lock lever under the bottom of the back cover and pulling the cover as shown in Figure 3 29 The printer is located on the right side of the back cover the position of the receipt prin...

Page 54: ...Promobot V 4 54 Fig 3 35 Fig 3 36 Fig 3 37 Fig 3 38 ...

Page 55: ...3 Raise the scroll roller release lever Fig 3 34 Scroll the roller counterclockwise to remove the paper Fig 3 35 Replacement of a roll with paper To replace the receipt printer paper follow these steps Remove the used roll with paper Place a new roll of paper on the holder Insert the end of the paper into the paper feeder as shown in the figure below and wait until it starts scrolling automaticall...

Page 56: ... manufac turer The bank terminal is not included in the pack age and is purchased separately under the acquiring agreement 3 9 Use of the Banking Terminal Consultation and services related to the oper ation of the terminal are carried out in accord ance with the acquiring agreement The terminal is installed by the Promobot ser vice personnel ...

Page 57: ...to 500 cards 185 cards with a card thickness of 0 76 mm The process of giving out The dispenser allows you to give out and take cards depends on the selected mode of operation Depending on the set position the given card will be exposed from the device opening or it will be completely out of the opening when dispensed The dispenser also supports the capture of the card back if it remains in the de...

Page 58: ... technical condition of the robot every 4 months Verification of the operation of the equipment and parts of the robot telemetry data recording voice recognition face recognition analytical data collec tion every 4 months Monitoring voltage and current consumption for compliance with the passport data every 4 months Functional test in all modes every 6 months Cleaning the disk space of the robot f...

Page 59: ... it with running water The robot in the manufacturer s packaging can be transported by all types of covered transport at an air temperature of 10 C to 35 C and relative humidity up to 70 In case of transportation of the robot at negative temperatures before switching on be sure to let the robot warm up to a tem perature at least 10 C When transporting any possible impacts and movements with the ro...

Page 60: ...e conditions is the current Leg islation 5 The warranty period for this product is 12 months and is calcu lated from the time of delivery In case of elimination of product defects the warranty period is extended for a period during which it was not used 6 The service life of the product directly depends on the oper ating conditions 7 Our warranty does not apply to product malfunctions caused by No...

Page 61: ...ing in the failure of electric motors servo drives switches monitors and other compo nents parts Unconditional signs of product overload include among others destruction of the matrix of displays defor mation or melting of parts and components of the product darkening or charring of wire insulation under the influence of high temperature 8 The manufacturer undertakes during the warranty period of ...

Page 62: ...Promobot V 4 62 ...

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