13
Limited 90-Day Warranty
NORTH AMERICA
ROOFTOP BRANDS
TM
warrants to the original consumer that this product is free from any
electrical or mechanical defects for a period of 90 DAYS from the date of purchase. If any such
defect is discovered within the warranty period, ROOFTOP BRANDS
TM
will repair or replace the
unit free of charge upon receipt of the unit, shipped postage prepaid and insured to our
warranty center. The warranty covers normal consumer use and does not cover damage that
occurs in shipment or failure that results from alterations, accident, misuse, abuse, neglect,
wear and tear, inadequate maintenance, commercial use or unreasonable use of the unit.
Removal of any parts/components voids all warranties. This warranty does not cover cost of
repairs made or attempted outside by third-party individuals or companies. Any applicable
implied warranties, including warranties of merchantability and fitness, are hereby limited to
90 DAYS from the date of purchase. Consequential or incidental damages resulting from a
breach of any applicable express or implied warranties are hereby excluded. Some states do
not allow limitations on the duration of implied warranties and do not allow exclusion of
incidental or consequential damages, so the above limitations and exclusions in these
instances may not apply.
REPAIR/REPLACE PRODUCT
If your product begins to malfunction or stop working, immediately call or email our warranty
center at the phone/email listed below. If it is determined that a return is necessary, our
warranty department will issue you an RMA number/form and an address to the nearest
return center for shipping the product to. IMPORTANT NOTICE: We will reject all returns that
are not accompanied by an issued RMA form and number so make sure to contact our
warranty center before attempting to return your product!
PREPARATION FOR SHIPPING YOUR PRODUCT
Please repack your product in a durable box, preferably in the original carton, and send it
prepaid, and adequately insured. Include the RMA form that was issued by our warranty
department along with your daytime telephone number and email address (if available)
inside the shipping carton. If your warranty has expired, contact our warranty center for
charged service. For further information please send all inquiries to
customerservice@rooftopbrands.com
IMPORTANT NOTICE!
DO NOT ATTEMPT TO SHIP YOUR PRODUCT BACK WITHOUT
FIRST CONTACTING OUR WARRANTY DEPARTMENT AT:
ROOFTOP BRANDS
TM
WARRANTY REPLACEMENT DEPARTMENT
customerservice@rooftopbrands.com