36
Warranty/guarantee
WARRANTY/GUARANTEE
1. You may only assert warranty claims within a period of max. 2 years as of the
purchase date. Our warranty is limited to the elimination of material and fabri-
cation defects, or the replacement of the article. Our warranty is free of charge.
The guarantee only applies for one year for material and processing errors and
only upon submission of proof of purchase with specification of purchase date.
The guarantee does not apply if defects other than material and processing er-
rors are determined.
The malfunction and its causes are always examined by our customer service
and includes:
• Spare parts deliveries for repair work within the scope of warranty
• Repair or replacement of the defective component
Replaced components will become our property.
2. For eligible warranty claims, the costs for shipping and the costs for disassembly
and installation will be charged at our expense. Warranty claims must be veri-
fied by submitting the purchase receipt.
3. The buyer agrees to use the purchased article for no other purpose than that as
designated in the operating instructions (refer to Intended use).
4. The warranty expires if the bicycle trailer is modified by third parties, or changed
by installing outside parts, or for defects that occur in initial conjunction with the
change. Further, the warranty claim also expires if the regulations regarding the
handling of the article (operating instructions) were not observed.
5. Not included in the warranty:
• Expendable items not associated with repair work to recognised malfunc-
tions.
• All maintenance work or other work that developed due to wear, accident or
operating conditions as well as riding with disregard to the manufacturers'
specifications.
• All events, such as noise development, vibrations, wear, etc. that do not affect
the basic and riding qualities.
• Damage caused by:
– installing parts by third parties or the efforts of the user to remedy the
damage himself.
– not using original spare parts.
– damage caused by rocks, hail, road salt, industrial emissions,
lack of care, unsuitable care products, etc.
• Components subject to wear or use
(except clear material or manufacturer defects), such as:
– tyres – grips/-covers.
• Costs for maintenance, inspection and cleaning work.
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