2. No sound:
Physically check out whether the speakers and microphone have been
connected right? Have you turned down the volume too low?
3. Whistling of the speakers:
If the microphone is too closed a speaker, the speaker will make a
whistling, take the microphone away from the speaker, and it will be ok.
4. Lose connection with the Mobile phone or music sources:
Please check out whether the battery is too low.
5. Can not connect with your Mobile phone:
Please confirm and try to connect with your Mobile phone before
purchasing. We don’t undertake that it can connect with all types of
Mobile phone since some Mobile phone may not take the standard
Bluetooth profile.
6. Can not reconnect with your Mobile phone:
Please cancel all Bluetooth devices on your Mobile phone then turn off,
take out your Mobile phone battery for a few seconds, and then put back
the battery, turn on your Mobile phone, restart the Bluetooth function and
search the Bluetooth device. Now you can reconnect with your Bluetooth
helmet headset.
7. Reset:
In some regions of high RF strength or near high power TV transmitters,
GSM station or airport radars, these can overwhelm the headset and
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make it system halted, please just charge the unit, and then it will be
reset and normally work again.
8. Please turn the headset back to After-sale Service Department if you
can’t resolve the problem with the help of clause 1-6.
Headset embedded battery charging
Helmet headset has embedded rechargeable battery, please charge the
helmet headset for 3 hours until the red LED off before use.
Note 1: Please use the USB cables gently, do not pull it too hard or the helmet headset may be
damaged.
Note 2: In order to keep the battery capacity and extend it life, please stock the headset in 15°C to
25°C environment while not use.
LED light indicator
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LED Indicator
All LED Indicators off
Power off
Red/Blue lights flashing alternately
Pairing mode
Blue light short flashing every 3 seconds
Standby state
Blue light long flashing every 3 seconds
Connected state
Red light flashing every 3 seconds
Battery is low
Solid red light
Headset is being charged
Indicated States
Note: While charging, solid red light will be off to indicate charging complete.