Proscenic Wash Vac F20, User Manual

Troubleshooting

Can not run after

turning on

Voice prompt: standby

Error indicator flashes

Voice prompt: 

Check the roller brush

The appliance is not

turned on

Automatic overheating

protection

Solution

Problem

Possible cause

Restart after cooling down

All lights are off

during operation

Battery overheat or malfunction  Restart after cooling down

Clean the roller brush; 

Install the roller brush correctly

The machine stands upright

Error indicator flashes

Voice prompt: 

Water shortage in 

clean water tank, 

please add  water

Clean water tank is empty

Add water or liquid to the clean

water tank and reinstall it

Error indicator flashes

Voice prompt: 

Dirty water tank full, 

please clean up in 

time to avoid odor
Voice prompt: 

check the dirty water

tank

Dirty water has reached the

Max line

Empty the dirty water and reinstall the

dirty water tank

Battery level

indicator flashes

Voice prompt: 

insufficient power, 

please charge

Low battery

Charge the appliance or restart it

Roller brush is blocked; 

Roller brush not installed

or absent

Dirty water tank absent

Install the dirty water tank correctly

WiFi indicator OFF

WiFi disconnected

Follow the instructions in the APP

to connect to WiFi

Weak suction

The filter is not installed;

The filter is dirty of the tube

is blocked.

Install the filter; Clean the filter and tube

High noise of

the motor

The filter is not installed;

The filter is dirty of the tube

is blocked.

Install the filter; Clean the filter and tube

Error indicator flashes

Voice prompt: 

Fan error

Motor fault

Shut down and restart after 2 minutes. 

If it still doesn't work, please contact the 

customer service: support@proscenic.com

Step on the roller brush top, press down 

the handle and enter the working state