Consumer Limited Manufacturer’s Warranty
Within the period of this warranty, Prospera will repair or replace, free of charge, any part
proving defective in material and workmanship. All warranty repairs and service must be
performed by Prospera authorized technician and service facility.
Warranty exclusions:
This warranty does not apply to any costs, repairs, or services for the following:
1. Repairs necessitated by use other than normal home use.
2. Damaged resulting from misuse, abuse, accidents, alternation or improper installation.
3.Corrective work necessitated by repairs made by anyone other than Prospera authorized
service technicians.
Non-warranty service is provided on a “per incident” basis. Consumer will verify that the
product has failed and provide information for servicing the unit. All applicable repairs,
parts, shipping, handling, local tax and “per incident” fees will be charged for non-warranty
repairs and support calls.
For warranty service, please call 925-292-5978, M-F, 8:00am to 4:00pm, Pacific Standard
Time. Or send email to sales@prosperacorp.com. Consumer may also mail service
request to this address:
Prospera Corporation
Warranty Service
448 Commerce Way, Suite A
Livermore, CA 94551
