Consumer Warranty
Prospera offers a 90-day standard warranty to the massage products. Labor and parts
are included during warranty period. Consumers are required to provide model
number and dated proof of purchase (sales receipt) when contacting Prospera for the
warranty service.
Non-warranty service is provided on a “per incident” basis. The consumer will verify
that the product has failed and provide information for servicing the unit. All
applicable repairs, parts, shipping, handling, local tax and “per incident” fees will be
charged for non-warranty repairs and support calls.
