P. 16
User Guide
CT-3400 TW
PROSTART LIMITED LIFETIME WARRANTY
REMOTE STARTERS:
As the manufacturer, 4366859 Canada Inc. (“Autostart”) warrants to the original consumer purchaser only (
nontransferable
) that the
remote starter module (control box) shall be free from defects in materials and workmanship
for as long as the original consumer
purchaser continuously owns the vehicle in which the remote starter was originally installed
, as specified below:
1)
For the first year after the date of purchase, as specified by the date on the original proof of purchase, Autostart will
replace the remote starter module free of charge with a new remote starter module. Consumers shall provide a copy of
the proof of purchase at the point of purchase for the exchange to take place. The remainder of the coverage period of
the original warranty will apply to the new module.
2)
For the second year after the date of purchase, as specified by date on the original proof of purchase, Autostart will
replace the remote starter module free of charge with a repaired or refurbished remote starter module. Consumers shall
send the module (only) and a copy of the proof of purchase, freight prepaid, along with their name, address and
telephone number, to the PROSTART SERVICE CENTER for the exchange to take place. MODULES RETURNED
TO THE POINT OF PURCHASE AFTER THE ONE-YEAR REPLACEMENT PERIOD WILL NOT BE
ACCEPTED. A module will be returned to the consumer, freight collect, within 3 weeks of receipt of the module. The
remainder of the coverage period of the original warranty will apply to the exchanged module. Autostart will not be
held responsible for modules sent without a proof of purchase. Autostart will not be held responsible for modules lost
or damaged while in transit.
3)
For the third year and any consecutive year after the date of purchase, as specified by the date on the original proof of
purchase, Autostart will provide to the original consumer purchaser a repaired or refurbished remote starter module, for
a repair and shipping/handling charge of $35.00 plus applicable taxes, payable to Autostart. A module will be returned
to the consumer, freight prepaid, within 3 weeks of receipt of the module. Autostart will not be held responsible for
modules sent without a cheque and/or proof of purchase. The consumer should follow the same procedure as in (2), and
all conditions apply as in (2).
ACCESSORIES:
Autostart warrants to the original consumer purchaser only (
nontransferable
) that it will replace any Autostart accessory part for a
one-year period from date of purchase. Accessories will only be replaced if proven defective in material or workmanship, and if, when
the accessory is returned to the point of purchase, the retailer is provided with a copy of the proof of purchase.
THE WARRANTY IS VOID IF:
1)
The product has been damaged, altered in any way or tampered with, without the explicit written
consent of an Autostart technician. For remote starter modules, this includes the opening or removal of
the plastic covering of the module, or the removal or alteration of the barcode label on the plastic
covering of the module.
2)
The product is damaged due to accident, fire, flood, shipping and handling, misuse, neglect, or other
conditions beyond the control of Autostart.
3)
The product has been installed or repaired by anyone other than a certified technician.
4)
The product has been improperly installed or used.
THE WARRANTY DOES NOT COVER:
1)
Batteries.
2)
Scratched or worn transmitter cases.
3)
Installation and/or removal charges for all remote starter modules and accessories.
4)
Shipping and handling charges incurred for product exchange or replacement.
5)
Any material damages other than to the product itself.
6)
Harnessing, L.E.D. lights, switches, inverters, relays, etc.
THIS LIMITED LIFETIME WARRANTY SHALL CONSTITUTE THE SOLE LIABILITY OF AUTOSTART FOR OUR
PRODUCTS, AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. THERE ARE NO WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO PERSON, FIRM OR CORPORATION IS
AUTHORIZED TO ASSUME FOR AUTOSTART ANY OTHER LIABILITY WITH RESPECT TO THE SALE OR USE OF OUR
PRODUCTS. AUTOSTART’S LIABILITY, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY,
OR ANY OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT FOR
DAMAGE IS THE BASIS OF THE CLAIM. UNDER NO CIRCUMSTANCE WILL AUTOSTART, ITS DISTRIBUTORS OR
THEIR AGENTS BEAR ANY LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
The parties hereto elect that any dispute regarding the present document be submitted to the appropriate Court located in the Province
of Quebec, District of Montreal. The parties hereto agree that this document is governed by and interpreted in accordance with the law
of Quebec. If the purchaser is located in a province of Canada other than Quebec, all matters dealing with the warranty of quality will
be governed by and interpreted in accordance with the law of Ontario. If the purchaser is located outside Canada, all matters dealing
with the warranty of quality will be governed by and interpreted in accordance with the United Nations Convention on Contracts for
the International Sale of Goods (the “Vienna Convention”).
PROSTART SERVICE CENTRE / WARRANTY PROGRAM
5764 Paré
Montréal, Québec
H4P 2M2
Phone : 1-877-925-6243
(Warranty- related questions only)