38 MARK68AF1001 Rev 2
Error messages
Error messages will show on your display when your equipment is in need of service.
Critical Water Level Error:
Unit will not operate until reservoir is filled to appropriate amount with 15 gallons of distilled
water or until the correct level has been reached. See manual or contact ProSun for more
information. Your unit will not turn on until distilled water has been added.
Low Water Level Error:
Please check water level and fill reservoir with 6 to 8 gallons of dstilled water or until the
correct water level has been reached . See manual or contact ProSun for more information.
Water temperature Limit exceeded:
Your unit has exceed the maximum temperature and will not turn on until the temperature is
below 105 degrees faranheit (40 degrees celcius).
Operating System not Responding:
This message will show if your unit loses connection between the software and main board.
Contact ProSun for troubleshooting steps if this happens.
Other Alert Messages you may encounter:
• "Please select at least one zone" - This message will occur in custom massage if you
have not selected at least one massage zone.
• " Please remove Shoes and all sharp objects before use" - This message is always in the
main menu screen before clicking the continue button to starting your session.
• " Cooling Down" - This message will pop up whent the unit is cooling down.