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REFUND/RETURN POLICY
We offer a 30 Day Money Back Guarantee on all unopened, unused and/or undamaged units. The unit must be
unaltered and it must have the protective covering(s) on the front panel and be undamaged and in original new
condition. A 10% restocking fee applies and all refunds will be minus the actual shipping charges to and from
Protective Enclosures Company.
Upon acceptance and processing of the return/refund, all funds will be returned to the original method of
payment (minus all fees).
After 30 days, and up to 90 days from the date of the purchase, if you are not happy with The Display Shield®
enclosure, and have opened it, you can return it for a refund, less actual shipping charges to and from Protective
Enclosures Company. The unit(s) must have protective covering(s) on the front panel and be undamaged and
in original new condition. Due to the nature, size and logistics in inventory management and distribution, our
restocking fee after 30 days, and up to 90 days, is 25% and applies to all opened / new non defective The Display
Shield® enclosures.
All refunds will be returned to the original method of payment minus all fees and will be processed on our end
within 10 business days (excluding weekends and holidays).
Protective Enclosures Company DOES NOT accept returns on units that have been drilled, scratched, damaged,
abused or have had the protective coverings taken off of the front panel, as they cannot be resold as new
products. If you have made a mistake when drilling or mounting The Display Shield®, although we will not accept a
return within terms, we do have several remedies available to you to help you repair the “damaged” area and still
be able to use your unit. Please call our customer service department for help at 1-800-331-2628 which is toll free,
anytime during normal business hours which are between 9:30am and 6:00pm Eastern Standard Time, Monday
through Friday.
LIMITED WARRANTY
Protective Enclosures Company, LLC – The Display Shield® Limited Warranty – Valid in the United States and
Canada
Protective Enclosures Company, LLC
The TV Shield | The Display Shield
385 Centerpointe Circle
Suite 1319
Altamonte Springs, FL 32701
800-331-2628 Toll Free
Specifications are subject to change without notice.
All trademarks are the property of their respective owners.
www.protectiveenclosures.com
