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PROBLEMS AND SOLUTIONS

 

There is no display

 

a)  Check power supply to thermostat.
b)   Check the thermostat is wired as the wiring diagram on the 

back side of the thermostat.

Display ruptured

 

a)   Display has been subjected to abuse with hard objects or 

sudden force.

Display a black screen

 

a)   If the display surface temperature is too high. Please note 

whether there is a heater nearby and if so, remove.

Displays ER0 or ER1

 

a)   ER0:  Built-in sensor is damaged. Avoid damage to the 

small black dot sensor which can be found behind the 
temperature sensing window of the main thermostat 
panel. 

b)   ER1:  The system is set in dual Temperature Control mode 

(ALL) and the external sensor is not connected or is 
damaged.

Missing segments from numbers or letters on LCD

 

Check whether the steel plate has been deformed during 
installation. If deformed, correct it.

Large deviation of measured temperature and the 
actual temperature

 

a)   The thermostat should be installed in a ventilated room 

and never in direct contact with sunlight or localised 
heaters. 

b) Check terminal connections, including the sensor.

INSTALLATION

A:  Hook       B:  Central fixing lug
1.   Remove the bezel to start the installation by pushing the 

bezel away from the main body of the thermostat 

2.   Pull outwards on the central fixing lug and at the same 

time lift the whole body assembly so that the hooks on 
the steel back plate can be released. The steel back plate 
can then be removed

3.   Screw the steel back plate into the back box but not too 

tight to prevent deformation of the steel plate

4.   Make the wire connections into the back of the 

thermostat as shown in the H3 wire diagram

5.   Align the four hooks and with a press down movement 

click the main body of the thermostat back in position on 
the steel back plate

6.  Replace the bezel and the installation is complete

External  

Sensor

A

A

A

B

A

Summary of Contents for Touchscreen Thermostat

Page 1: ...y cleaning Wiring details These are printed on the back of the thermostat casing The floor sensor is connected to terminals T1 T2 please note there is no polarity and the twin core sensor cable can be connected either way The 230V electrical supply connects to terminals L Live N Neutral The heating mat s connect to terminals L1 Live N1 Neutral Earth connections are made with the back box When the ...

Page 2: ...previous settings Finally press ON OFF twice to confirm If you want to turn off a period then in the temperature setting for the period press DOWN until OFF is displayed in the temperature screen then press Menu to confirm To quickly return to the original display press ON OFF twice The system default is 5 2 and the default settings are as the following table For example when the system time is Fr...

Page 3: ...ault set to 1 C then at higher than 21 C the heater turns off and at lower than 20 C the heater turns on 1 C External sensor hysteresis dt1 0 5 C to 5 C 3 C Backlight status bL ON Always on OFF Auto turn off after 5 seconds OFF Status at re power Sat ON The same as previous OFF Off status every time Keep this setting as default OFF OFF Restore factory settings deF Restore to factory settings ADVAN...

Page 4: ...deformed correct it Large deviation of measured temperature and the actual temperature a The thermostat should be installed in a ventilated room and never in direct contact with sunlight or localised heaters b Check terminal connections including the sensor INSTALLATION A Hook B Central fixing lug 1 Remove the bezel to start the installation by pushing the bezel away from the main body of the ther...

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