Troubleshooting
34
Unclear or
noisy picture
on external
display
Signal cable(s)
not securely
connected
Make sure the signal cable(s) are firmly
connected.
Radio
interference
Check for any electronic devices nearby that
might be interfering with the video signal
or the player’s operation.
Incorrect video
format
selected
Select the correct
TV Format
in the Setup
menu under
Video
. See “Video” on
page 25.
No sound
Audio cable(s)
not securely
connected
Make sure the audio signal cable(s) are
firmly connected.
Headphones
plugged in
Unplug the headphones.
Audio muted
Unmute the audio by pressing the
MUTE
button on the remote.
Audio/video
direction
switch is set
improperly
Make sure the
AV
switch on the back of the
player is set correctly:
If playing a disc inserted into the player, set
the switch to
OUT
.
If playing video from an external source, set
the switch to
IN
.
No sound on
external
audio system
Audio output
format set
incorrectly
Select the correct audio output format in
the Setup menu under
Audio
. See “Audio”
on page 26.
Remote
control not
functioning
Battery
inserted
improperly
Make sure the battery is inserted and
oriented properly.
Battery low on
energy
Replace the battery.
A button is
stuck
Jog any stuck buttons on the remote to
unstick them.
Obstacle
between
remote and
display
Remove the obstacle.
The remote is
too far from
the display
Move closer to the display.
Symptom
Possible
Cause
Resolution
OMPDS758LP.book Page 34 Tuesday, June 14, 2005 8:49 AM