Prowise ProLine Plus, Manual

Page 1: ...Luchthavenweg 1B 6021 PX Budel The Netherlands 31 0 495 49 71 10 info prowise com www prowise com KvK 52893766 BTW NL850652443B01 IBAN NL73 INGB 0006113198 BIC INGBNL2A...

Page 2: ...n control 15 4 5 Control Panel Buttons 16 4 6 Microphone 17 4 7 The ProLine logo 17 4 8 Install the PC module 18 4 9 Cleaning 20 5 ProWrite Ink technology 21 5 1 De ProWrite Ink pen 22 5 2 ProWrite In...

Page 3: ...onnect peripherals 44 11 1 Connect the ProLine Multi touchscreen to an external PC 44 11 1 1 Connect using a HDMI cable 44 11 1 2 Connect using a DP cable 45 11 2 Connecting the ProLine Multi touchscr...

Page 4: ...igh sound volume for an extended period of time this can cause hearing damage to the listener Only use components and accessories supplied by Prowise Always turn off the touchscreen and unplug it from...

Page 5: ...en You can get an electric shock cause a short circuit or even a fire This can cause injuries or damage to yourself and or the touchscreen Always contact Prowise or a certified partner in case of a de...

Page 6: ...s of resources that can be reused or recycled Device Do not dispose of the device with household waste at the end of its lifespan Ask about the possibilities for an environmental friendly and responsi...

Page 7: ...d responsible for any damage or injury caused by the incorrect installation of the touchscreen done by third parties Damage to the touchscreen caused by incorrect installation by third parties will no...

Page 8: ...ower supply The touchscreen must be placed close to the electrical outlet and the electrical outlet should be easy to reach Cables should not be laid in the walkway to avoid anyone stepping on them or...

Page 9: ...al problems that could result from an incorrect work posture Avoid physical complaints caused by a poor posture DANGER Risk of injury Do not stand on a chair stool or other object to operate the touch...

Page 10: ...Yes Hand palm rejection Yes Power supply ProWrite Ink pen charging station through induction PC module slot Yes OPS WiFi Yes Connectivity Intel AC 8265 802 11ac Dual Band 2 4 GHz 5 GHz WiFi band a b g...

Page 11: ...4 2 Package contents Manual ProLine 11...

Page 12: ...moval tool 13 Cardboard box 14 Power cable EU UK US and or AUS WARNING Keep the packaging material such as plastic foil out of reach from children Improper use of packaging materials can result in a s...

Page 13: ...A USB 3 0 for webcam B OPS slot C External inputs D AC IN and Power switch E Control panel and charging station F IR sensor For remote control led status light NFC card reader G External inputs outpu...

Page 14: ...2 0 input ports 4K 60 Hz 5 HDMI with ARC input 4K 60 Hz 6 Displayport 1 2 4K 60 Hz 7 Power switch 8 AC IN 9 USB 2 0 lift connection and service 10 Analogue output headphones audio 11 Analogue audio ou...

Page 15: ...with 20 points multi touch The screen recognises up to 20 simultaneous touchpoints This allows you to use the touchscreen with multiple people at once Click To click on a part of the screen gently tap...

Page 16: ...y using a computer mouse or with the supplied remote control Furthermore you can use the buttons of the control panel located on the right hand side of the touchscreen to turn off the touchscreen or t...

Page 17: ...ronment 4 7 The ProLine logo The ProLine logo on the right hand side of the touchscreen has various functions Hold the NFC card in front of the logo to log in using NFC technology The LED next to the...

Page 18: ...e Follow the steps below to install the PC module CAUTION Please ensure the power cable is not connected to the main power supply when installing the PC module 1 Unscrew the screws 2 Remove the cover...

Page 19: ...3 Insert the PC module into the slot 4 Tighten the lock screw of the PC module 5 Secure the WiFI antennas on the PC module Manual ProLine 19...

Page 20: ...aggressive cleansers as these can cause damage to the screen Never spray a cleanser directly onto the screen apply it to a cloth first The cloth may be slightly damp but not wet as this can cause dama...

Page 21: ...ht hand side of the touchscreen Once charged the pen can be used immediately It does not have to be connected to the screen The ProWrite Ink pen gives the user a natural writing experience This is bec...

Page 22: ...ation for the ProWrite Ink pen The ProWrite Ink pen will charge when placed in the charging station even when the touchscreen is in standby mode PLEASE NOTE To ensure that palm rejection works correct...

Page 23: ...reen continuously the pen is fully charged A fully charged pen can be used for approximately 10 hours It takes 2 3 hours to fully charge the ProWrite Ink pen PLEASE NOTE The ProWrite Ink pen protrudes...

Page 24: ...versions of Windows do not fully support the ProWrite Ink pen 6 Getting started 6 1 Turn the touchscreen on and off Turn on 1 Ensure the touchscreen is connected to the mains power supply 2 Turn on th...

Page 25: ...ystem will shut down in 15 seconds will appear 3 Select Shut down if you wish to turn off the touchscreen or wait 15 seconds to abort your touchscreen from closing down select the Cancel button 4 Turn...

Page 26: ...use damage to the PC module Shut down automatically When no active input source has been detected in a specific input channel a notification will appear after 30 seconds to shut down the touchscreen T...

Page 27: ...screen will automatically check for updates 7 The welcome screen will appear and the Prowise Central environment will open right after that 8 Open the Prowise Central menu to get started with your tou...

Page 28: ...and connect to it as soon as Ethernet has been activated in the settings menu Follow the steps below to view the specifications of the network 1 Place five fingers on the screen for at least 2 second...

Page 29: ...network Select the eye icon if you wish to display the characters of the password 7 Press the Connect button to connect to the wireless network 6 4 Adjust volume The volume of the touchscreen can be a...

Page 30: ...e installed on the touchscreen via OTA More information about OTA can be found in OTA Over The Air updates 7 1 Prowise Central home Prowise Central is the new clever and intuitive operating system of...

Page 31: ...ropping it at your preferred position The position of the sidebar can also be changed by selecting the arrows at the side of the screen The sidebar will be displayed when opening the Prowise Central m...

Page 32: ...remote control The sidebar will close down as well 8 Adjust settings The settings menu of Central is located in the sidebar Here you can adjust multiple settings of your ProLine Multi touchscreen suc...

Page 33: ...SE NOTE The audio outputs the analogue line output and the digital Coax port are always active If you connect an external audio device to the touchscreen and only wish to use this audio device press t...

Page 34: ...s LAN port 2 and activate Ethernet in the settings menu The Ethernet submenu contains more information about the network specifications TCP IP This submenu contains the network specifications of the n...

Page 35: ...reen functions optimally PLEASE NOTE A WiFi Internet connection with Prowise Central is required for automatic updates PLEASE NOTE Make sure the date and time in Prowise Central are set correctly to m...

Page 36: ...The codes can be found in the appendix of the User manual Menu gesture There are various ways of displaying the menu The standard method for displaying the menu is to touch the touchscreen with five...

Page 37: ...home PC the PC module HDMI 1 input HDMI 2 0 4K 60 Hz HDMI 2 input HDMI 2 0 4K 60 Hz HDMI 3 input HDMI ARC 2 0 4K 60 Hz DP input Displayport 1 2 4K 60 Hz The touchscreen displays a message if there is...

Page 38: ...rams will be closed when the touchscreen gets turned off It is therefore important to save all your files before turning off the touchscreen PLEASE NOTE Save your files before turning off the touchscr...

Page 39: ...e Central which can be either a Wi Fi connection or an ethernet connection Automatic OTA updates are activated by default The updates are installed the when the touchscreen gets turned off This functi...

Page 40: ...10 Remote control 10 1 Schematic view and explanation of the buttons Manual ProLine 40...

Page 41: ...freeze function can also be disabled by touching the screen 9 Display This button has been reserved for future updates 10 Input Opens the Prowise Central input settings 11 If an input other than Prowi...

Page 42: ...4 These buttons are reserved for future updates 25 These buttons are reserved for future updates 26 VOL VOL Adjust the volume 27 F1 F12 Function keys PC module 10 2 Angle at which remote control is us...

Page 43: ...nge the batteries You can do this as follows 1 Carefully remove the cover plate on the reverse side of the remote control 2 Insert the two batteries 1 5V AAA into the remote control 3 Place them with...

Page 44: ...touch connection is also available on the right hand side of the touchscreen This can be used to connect an external PC with touch functionality 1 Connect an HDMI cable to the HDMI port of the extern...

Page 45: ...right hand side of the touchscreen This can be used to connect an external PC with touch functionality 1 Connect a DP cable to the DP port of the external PC and to the DP input port 6 of the touchsc...

Page 46: ...Multi touchscreen to audio equipment 11 2 1 Connecting headphones Connect headphones by plugging them into the analogue output headphones 10 Use the touchscreen s volume control to adjust the headphon...

Page 47: ...to adjust the amplifier s volume PLEASE NOTE The audio outputs the analogue line output and the digital Coax port are always active If you connect an external audio device to the touchscreen and only...

Page 48: ...C Audio Return Channel connection This allows the external audio device to be controlled via the touchscreen To connect an audio device via ARC insert one end of an HDMI cable into the touchscreen s H...

Page 49: ...nality that works via HDMI The devices that are connected to each other in this way communicate via CEC This allows these devices to be controlled via the touchscreen s remote control Connect a device...

Page 50: ...S232 interface communication between the touchscreen and the connected PC or other control unit with RS232 protocol Pin2 is TXD Pin3 is RXD Pin to Pin connection as below Serial Port Settings Items Va...

Page 51: ...08 04 00 0C DD EE FF Aspect Ratio 4 3 AA BB CC 08 01 00 09 DD EE FF Aspect Ratio 16 9 AA BB CC 08 00 00 08 DD EE FF Aspect Ratio PTP AA BB CC 08 07 00 0F DD EE FF Brightness AA BB CC 08 09 xx DD EE F...

Page 52: ...Home AA BB CC 07 48 00 4F DD EE FF Menu AA BB CC 07 0D 00 14 DD EE FF Backspace AA BB CC 07 40 00 47 DD EE FF Blank screen AA BB CC 07 4E 00 55 DD EE FF Up AA BB CC 07 47 00 4E DD EE FF Down AA BB CC...

Page 53: ...F Standard AA BB CC 40 06 01 47 DD EE FF Bright AA BB CC 40 06 02 48 DD EE FF Colorful AA BB CC 40 06 03 49 DD EE FF Soft AA BB CC 40 06 04 4A DD EE FF Custom Settings Obtain Freeze AA BB CC 34 02 00...