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Proxess C-Series Service Manual
TROUBLESHOOTING
TROUBLESHOOTING HARDWARE
The following table illustrates possible causes and solutions for common problems after installing the lock
hardware.
Problem
Possible Reason
Solution
LED does not blink on exterior
Batteries were replaced and the
Synchronize the lock with the
when presenting a credential
lock was not synchronized with
MPD and try the credential
the MPD
again
Batteries are dead and need to
Replace the batteries,
Be replaced
synchronize the lock with the
MPD and try the credential
again
The 10 pin connector FFC cable
Remove the interior trim and
was not connected properly
ensure that cable is seated
correctly
MPD does not connect to the lock
Bluetooth is not enabled on the
Enable Bluetooth in Settings
MPD
Batteries are at low voltage
Replace the batteries and try the
MPD again.
Lock does not go into Lock Down
When configuring the door with
Close the door, connect the MPD,
when programmed for Privacy
the MPD “Set Door Closed” was
select “Set Door Closed”, try Lock
not selected.
Down again.
The 4 pin connector FFC cable
Remove the interior trim and
was not connected completely
ensure that cable is seated correctly
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Summary of Contents for PX10100001
Page 1: ...C Series Service manual...
