Procedures
QB.11-R Installation and Management
Hard Reset to Factory Default
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Hard Reset to Factory Default
If you cannot access the unit or you have lost its password, you can reset the unit to the factory default settings. Resetting
to default settings means you must configure the unit anew.
To reset to factory default settings, press and hold the RELOAD button on the side of the unit’s power supply for a
minimum of 5 seconds but no more than 10 seconds. The configuration is deleted from the unit and the unit reboots,
writing and using a default configuration.
CAUTION:
It you hold the RELOAD button for longer than 20 seconds, you may go into
mode, which
erases the unit’s embedded software. This software image must be reloaded through an Ethernet
connection with a TFTP server. The image filename to be downloaded can be configured with either
ScanTool through the Ethernet interface or with the Boot Loader CLI through the serial port to make the unit
functional again.
IMPORTANT! Each QuickBridge.11 pair (BSU/SU) is configured with an encryption key (randomly generated)
during production. For the QuickBridge to work after “reset to factory default.,” you must re-
configure the encryption key for the BSU and the SU to be the same. The encryption key is printed
on a label on the SU.
