Proxim Tsunami QuickBridge 2454-R, Installation Manual

Page 1: ...Tsunami QuickBridge 11 Installation and Management Guide Model 2454 R Model 4954 R Model 5054 R Model 5054 R LR Version 4 0 0 ...

Page 2: ...duced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the written permission of Proxim Wireless Corporation Trademarks Tsunami Proxim and the Proxim logo are trademarks of Proxim Wireless Corporation All other trademarks mentioned herein are the property of their respective owners Tsunami QuickBridge 11 R Installation and Manage...

Page 3: ...cation 22 Step 3 Gather Required Tools 22 Step 4 Unpack Shipping Box 22 Step 5 Determine Proper Mounting Orientation 23 Step 6 Assemble Mounting Hardware 24 Step 7 Perform Confidence Test Optional 25 Step 8 Mount the Unit 26 Step 9 Plug in the Cables 27 Step 10 Power on the Unit 28 Step 11 View LEDs 28 Step 12 Align the Antenna 29 Step 13 Tighten the Cables 31 Step 14 Weatherproof the Connectors 3...

Page 4: ...lt 49 General Configuration Settings 51 Monitoring Settings 52 Security Settings 53 Encryption 53 Passwords 53 Default Settings 54 Upgrading the Unit 56 5 System Status 57 Status 57 System Status 57 Systems Traps 57 Event Log 58 6 Configuration 59 System Parameters 59 Bridge and Routing Modes 61 Network Parameters 63 IP Configuration 63 Roaming 64 DHCP Server 64 Spanning Tree Bridge Mode Only 66 I...

Page 5: ...g BSU Only Bridge Mode Only 96 VLAN Parameters BSU Only Bridge Mode Only 97 Overview 97 BSU VLAN Configuration 102 SU VLAN Configuration 103 QoS Quality of Service Parameters BSU only 106 QoS PIR Configuration 106 QoS SFC Configuration 107 QoS Class Configuration 109 QoS SU Configuration 113 QoS Configuration for a Management Station 114 RIP Parameters Routing Mode Only 119 NAT SU Only Routing Mod...

Page 6: ...up 145 Configuration Restore 146 Soft Reset to Factory Default 147 Hard Reset to Factory Default 148 Forced Reload 149 Image File Download with the Bootloader 150 Download with ScanTool 150 Download with CLI 150 10 Troubleshooting 152 Connectivity Issues 152 Unit Does Not Boot 152 Serial Link Does Not Work 152 HyperTerminal Connection Problems 153 Ethernet Link Does Not Work 153 Cannot Use the Web...

Page 7: ...encies 182 B Technical Specifications 183 Part Numbers 184 Radio Units 184 Accessories 185 Regulatory Approvals and Frequency Ranges 186 Model 2454 R Regulatory Approval and Frequency Ranges 186 Model 4954 R Regulatory Approval and Frequency Ranges 187 Model 5054 R Regulatory Approval and Frequency Ranges 188 Model 5054 R LR Regulatory Approval and Frequency Ranges 189 Integrated Antenna Specifica...

Page 8: ... 197 Power Requirements 197 Physical and Environmental Specifications 197 MTBF and Warranty 197 C Lightning Protection 198 D Technical Services and Support 199 Obtaining Technical Services and Support 199 Support Options 200 Proxim eService Web Site Support 200 Telephone Support 200 ServPak Support 200 E Statement of Warranty 201 Warranty Coverage 201 Repair or Replacement 201 Limitations of Warra...

Page 9: ... Management through a Web Interface a Command Line Interface CLI or Simple Network Management Protocol SNMP Software and configuration upgrade through file transfer TFTP Outdoor placement for significantly improved range and ease of installation Integrated antenna VLAN Support Products Covered in this Guide This User Guide details functionality of the following products Collectively these products...

Page 10: ...archical manner so you can easily find details about each item Chapter 8 Commands Depicts the Web Interface s Commands options in a hierarchical manner so you can easily find details about each item Chapter 9 Procedures Provides a set of procedures including TFTP Server Setup Configuration Backup Restore and Download Forced Reload and Reset to Factory Defaults Chapter 10 Troubleshooting Helps you ...

Page 11: ...ommands and parameters Event Log Error Messages Documents the error messages that you may see in your Event Log System Alarm Traps Documents the alarm traps that you can be set for alarm notification Microsoft Windows IAS Radius Server Configuration Provides information to assist you in setting up the IAS Radius Server Addition of Units to a Routed Network Describes how to add more units to your r...

Page 12: ...ss the Web interface over your network over the Internet or with a crossover Ethernet cable connected directly to your computer s Ethernet port See Logging in to the Web Interface Command Line Interface The Command Line Interface CLI is a text based configuration utility that supports a set of keyboard commands and parameters to configure and manage the units You enter command statements composed ...

Page 13: ...can view or configure using SNMP These objects correspond to most of the settings and statistics that are available with the other management interfaces See the enterprise MIB for more information the MIB can be opened with any text editor such as Microsoft Word Notepad and WordPad See SNMP Parameters IMPORTANT Using a serial connection you can access the CLI of the unit through a terminal emulati...

Page 14: ...Product Package Installation Procedure Step 1 Plan for Installation Step 2 Choose a Location Step 3 Gather Required Tools Step 4 Unpack Shipping Box Step 5 Determine Proper Mounting Orientation Step 6 Assemble Mounting Hardware Step 7 Perform Confidence Test Optional Step 9 Plug in the Cables Step 10 Power on the Unit Step 11 View LEDs Step 12 Align the Antenna Step 13 Tighten the Cables Step 14 W...

Page 15: ...iguration for midspan power injection see the IEEE 802 3af standard Between 0 and 55 55 Celsius internal temperature the unit does not need to regulate its temperature so the power draw is generally lower in this temperature range When the internal temperature gets close to the limits the unit starts to heat cool itself and the power draw increases Powering while cold triggers a special self heat ...

Page 16: ...Installation and Initialization QB 11 R Installation and Management Hardware Overview 16 The connections are as follows D Shell RJ11 1 NC 2 2 3 4 4 NC 5 1 3 5 6 6 7 NC 8 NC 9 NC ...

Page 17: ...ny shipping damage or missing parts There are two sets of equipment in the box Each QuickBridge 11 shipment contains the following Unit with integrated antennas 2 ea Installation CD and Quick Installation Guide Power Injector and Cord 2 ea 50 meter outdoor rated CAT 5 cables Non UL with connectors 2 ea Mounting Kits 2 ea Kit includes the following a Mounting clamp for wall pole b Extension arm c M...

Page 18: ...ounting hardware included with each mounting kit Rubber Tape Strip 2 ea Quantity Description 12 ea Plain washer 5 16 4 ea Hex Cap Screw NC 5 16 18 x 35 4 ea Nut NC 5 16 18 8 ea Helical Spring Lock Washer 1 4 8 ea Helical Spring Lock Washer 1 16 4 ea Hex Cap Screw NC 5 16 18 x 80 8 ea 68764 Screw Machine Pan Philips 1 4 20 5 8 L ...

Page 19: ... Approved for Power over Ethernet Rated output 48 Vdc 0 42 A Wired according to the 802 3af standard for mid span devices See the following steps Step 1 Plan for Installation Step 2 Choose a Location Step 3 Gather Required Tools Step 4 Unpack Shipping Box Step 5 Determine Proper Mounting Orientation Step 6 Assemble Mounting Hardware Step 7 Perform Confidence Test Optional Step 8 Mount the Unit Ste...

Page 20: ... 11 R Installation and Management Installation Procedure 20 Step 10 Power on the Unit Step 11 View LEDs Step 12 Align the Antenna Step 13 Tighten the Cables Step 14 Weatherproof the Connectors Step 15 Install Documentation and Software ...

Page 21: ...lculate Required RSL and fade margin to achieve availability objectives Required path availability Anticipated Multi Path Reflection Points Determine System Frequency Plan Required Antenna Mounting Height to obtain proper Path Clearance Required Transmission Line Types and Lengths Plan for The unit s continuous power consumption needs Lightning protection and system grounding Hardware mounting Cab...

Page 22: ...im Lightning Protector see the documentation that comes with the Lighting Protector for more information and installation instructions Step 3 Gather Required Tools You should have the following tools available before installing the QuickBridge 11 units Phillips cross tip screwdrivers Small blade standard screwdriver Large blade standard screwdriver Wire crimpers if using connectors that are not pr...

Page 23: ...e arrow on the back of the unit and determine your desired mounting orientation For vertical polarization using the integrated antenna the arrow should be pointing up perpendicular to the ground For horizontal polarization using the integrated antenna the arrow should be horizontal parallel to the ground Vertical Polarization Horizontal Polarization ...

Page 24: ...rtically or horizontally polarized when mounted 2 Attach the extension arm B to mounting piece A with the screw nut and washers provided as shown below The extension arm gives the unit more possible tilt letting you adjust for azimuth or elevation over a larger angle 3 Attach the mounting bracket C to extension arm B with the screw nut and washers provided 4 Tighten assembly Torque 15 N m 130 in l...

Page 25: ...ee end of the CAT5 cable to the Data and Power Out port on the power injector 4 To connect the BSU through a hub or a switch to a PC connect a straight through Ethernet cable between the network interface card in the PC and the hub and between the hub and the RJ45 Data In port on the PoE adapter To connect the BSU directly to a PC connect a cross over Ethernet cable between the network interface c...

Page 26: ...ocedure 26 Step 8 Mount the Unit 1 To pole mount insert screws through bracket F and fasten around the pole to bracket E and secure Torque 11 N m 100 in lbs 2 To wall mount the unit mount bracket E to a wall using 4 screws not provided as shown Torque 11 N m 100 in lbs 2 screws F F E ...

Page 27: ... Data and Power Out port on the power injector 3 To connect the unit through a hub or a switch to a PC connect a straight through Ethernet cable between the network interface card in the PC and the hub and between the hub and the RJ45 Data In port on the PoE adapter To connect the unit directly to a PC connect a cross over Ethernet cable between the network interface card in the PC and the RJ45 Da...

Page 28: ...45 connector from the Data and Power Out port on the power injector Step 11 View LEDs When the unit is powered on it performs startup diagnostics When startup is complete the LEDs show the unit s operational state The LEDs are present at the unit s Ethernet connector LEDs exhibit the following behavior LED State Wireless LED Power Ethernet LED Red Power is on unit is self heating Flashing Green Wi...

Page 29: ... results in beeps longer apart To allow for precise antenna alignment small changes in SNR result in large changes in the beep period The alignment process averages the SNR which is represented by an average length beep When a higher SNR is received the beep period is made shorter dependent upon the difference to the average A lower SNR results in a longer period between beeps The first five steps...

Page 30: ...r than 1800 seconds This restriction is for telnet connections only and not for the serial interface The serial interface never times out however the AAD command does still time out Antenna Alignment Commands set aad enable local Enables display of the local SNR Local SNR is the SNR measured by the receiver at the near end set aad enable remote Enables display of the remote SNR Remote SNR is the S...

Page 31: ...e RJ45 jack A and thread onto enclosure Hand tighten first then use a pipe wrench or similar tool to tighten one more quarter turn CAUTION Do not over tighten 4 Tighten the lock nut C Torque 4 N m 35 in lbs 5 Thread the sealing nut D onto the sealing cap lock nut assembly B and tighten Torque 3 N m 25 in lbs CAUTION The lock nut C on the sealing cap lock nut assembly B must be fully tightened over...

Page 32: ...st the unit and wrapping in a clockwise direction Wrap the tape once around the base of the connector cap A Continue to wrap the tape spirally around the connector in a clockwise direction maintaining a 50 width overlap B Continue wrapping the tape spirally upward C until the tape extends onto the cable and you have used the entire length of tape Seal the tape tightly against the connector and the...

Page 33: ...s The following documentation and software products are installed Available from Start All Programs Tsunami QuickBridge 11 Model Name Documentation in Docs subdirectory Installation and Management Guide Quick Installation Guide Reference Manual Safety and Regulatory Guide Online Help Scan Tool in Scan Tool subdirectory TFTP Server in TFTP Server subdirectory NOTE All of these items are also availa...

Page 34: ...e it so that is appropriate for your network The QuickBridge 11 units are shipped with the static IP addresses of 10 0 0 1 BSU and 10 0 0 2 SU configured ScanTool lets you find the IP address of a Tsunami QuickBridge 11 by referencing the MAC address in a Scan List or to assign an IP address if the correct one has not been assigned The tool automatically detects the units installed on your network...

Page 35: ...dress and Subnet Mask suitable for the LAN subnet to which the unit is connected To set the IP address dynamically ensure that Dynamic is selected as the IP Address Type The unit will request its IP address from a DHCP server on your network 4 Enter the Read Write Password the default value is public and click OK to confirm your changes The respective unit reboots to make the changes effective ...

Page 36: ...ternet Explorer Tools option to ensure you are not using a proxy server for the connection with your Web browser To access the unit with a Web browser start your Web browser and enter the IP address of the unit The Web address must appear as http ip address for example http 10 0 0 1 A window such as the following is displayed Do not fill in the User Name enter only the password and click OK The de...

Page 37: ...itions Changing Basic Configuration Information To view or change basic system information click the Configure button on the left side of the Web interface window then click the System tab See System Parameters for detailed information about the fields and selections in this window NOTE System Name by default contains the actual model number The following screenshot is for information only Country...

Page 38: ...t the channel is not busy or occupied by radar and then commences normal operation In Canada if the channel was previously blacklisted the unit scans for 600 seconds before commencing normal operation if the selected channel frequency is in the 5600 5650 MHz range If you are using the unit in a country and band that require DFS keep in mind the following DFS is not a configurable parameter it is a...

Page 39: ...lso are in compliance with country regulations so this should not happen 3 Uniform Channel Spreading To meet this requirement the MP 11 R randomly selects operating channel from the available channels with least interference If the DFS Preferred Channel is configured the unit begins by scanning that channel If no interference is detected the unit makes this channel operational If the channel is bu...

Page 40: ...om 10 dB to 18 dB are not usable NOTE You can see your unit s current output power for the selected frequency in the event log The event log shows the selected power for all data rates so you must look up the relevant data rate to determine the actual power level NOTE This feature only lets you decrease your output power you cannot increase your output power beyond the maximum the radio allows for...

Page 41: ...se leave blank Network Secret Encryption when used Frequency Channel when available See System Parameters to see the description of these fields and to configure them NOTES The frequency channel must be the same for the BSU and the SU in order to register the SU when roaming is not enabled and DFS is not required Channel Bandwidth and Turbo mode when available must be the same for the BSU and SU i...

Page 42: ... rates to different SUs optimizing the data rate based on the link quality of each SU independently Both the BSU and the SUs monitor the remote SNR and number of retransmissions The BSU monitors these values for each SU that is registered An SU monitors these values for the BSU When necessary based on this information the data rate is dynamically adjusted Note that DDRS is enabled or disabled on t...

Page 43: ...ble dependent upon the type of configuration VLANs are used to conveniently efficiently and easily manage your network in the following ways Manage VLAN configuration from a single window Define groups Reduce broadcast and multicast traffic to unnecessary destinations Improve network performance and reduce latency Increase security Secure network restricts members to resources on their own VLAN VL...

Page 44: ...asses including 4 predefined classes up to 4 SFCs may be associated per QoS class Packet Identification Rule PIR A Packet Identification Rule is a combination of parameters that specifies what type of traffic is allowed or disallowed The software allows to create up to 64 different PIRs including 17 predefined PIRs It provides the ability to create edit and delete PIRs that contain none one or mor...

Page 45: ...0000 mask 0x80000000 Note that two different VoIP rule names have been defined for each direction of traffic Uplink UL and Downlink DL index numbers 2 to 5 This has been done to distinguish the proprietary nature of the Cisco VoIP implementation as opposed to the more standard Session Initiation Protocol SIP signaling found for example in the Vonage type VoIP service Service Flow Class SFC A Servi...

Page 46: ...t of the wireless link For example when the packets arrive in bursts on the Ethernet interface and the wireless interface is momentarily maxed out then the packets at the end of the burst may be timed out before they can be sent Users are able to set up their own traffic characteristics MIR CIR latency jitter etc per service flow class to meet their unique requirements A good example is provided b...

Page 47: ...lowing parameters QoS class name Service Flow SF class name list per QoS class up to four SF classes can be associated to each QoS class Packet Identification Rule PIR list per SF class up to eight PIRs can be associated to each SF class Priority per rule which defines the order of execution of PIRs during packet identification process The PIR priority is a number in the range 0 63 with priority 6...

Page 48: ... Web Interface for configuration and management you must access the unit With ScanTool you can determine the unit s current IP address Then enter http ip address in your Web browser for example http 10 0 0 1 See Setting the IP Address with ScanTool for details NOTE If you have your Security Internet Options set to High you may not be able to access the Web interface successfully a high security se...

Page 49: ...ately when you finish making changes Rebooting When you reboot the changes you have made become effective and the unit is restarted The changes are saved automatically in non volatile memory before the actual reboot takes place To reboot click Commands Reboot Reboot The unit restarts the embedded software During reboot you are redirected to a page showing a countdown timer and you are redirected t...

Page 50: ...asic Management QB 11 R Installation and Management Rebooting and Resetting 50 If you do not have access to the unit you can use the procedure described in Hard Reset to Factory Default as an alternative ...

Page 51: ...ion pages let you change the Ethernet and Wireless parameters The Wireless tab is displayed by default when you click the Interfaces tab Ethernet To configure the Ethernet interface click Configure Interfaces Ethernet You can set the Configuration parameter from this tab for the type of Ethernet transmission The recommended setting is auto speed auto duplex See Ethernet for more information Wirele...

Page 52: ...rmance of the radio and the performance of the WORP Base or WORP Satellite interfaces Interfaces To monitor transmission details click Monitor Interfaces The Interfaces tab provides detailed information about the MAC layer performance of the wireless network and Ethernet interfaces Per Station Click Monitor Per Station to view Station Statistics On the SU the Per Station page shows statistics of t...

Page 53: ...characters in length Both ends of the wireless data link must use the same parameter values In addition to Wired Equivalent Privacy WEP the unit supports Advanced Encryption Standard AES 128 bit encryption To set the encryption parameters click Configure Security Encryption See Encryption NOTE The default QuickBridge 11 encryption key is printed on a sticker on the SU Both QuickBridge 11 units mus...

Page 54: ...wer Control 0 dB Data Rate 36 Mbps Registration Timeout 5 Network Secret public Turbo Mode Disabled 5054 R LR only Channel Bandwidth 20 MHz Input bandwidth limit in Kbps 108064 Output bandwidth limit in Kbps 108064 Ethernet Configuration Auto Speed Auto Duplex Serial port Baud Rate 9600 SNMP Management Interface Enabled Telnet Management Interface Enabled HTTP Management Interface Enabled HTTP Por...

Page 55: ... Relay Disabled Spanning Tree Protocol Disabled Antenna Gain For DFS Threshold compensation 0 at installation or first configuration must be set to 23 dBi Not applicable on 4954 R Satellite Density Large Temperature Logging Enabled Temperature Logging Interval 60 minutes VLAN Mode BSU Transparent Mode SU Transparent mode when BSU in transparent mode Trunk mode when BSU in Trunk mode Access VLAN ID...

Page 56: ...ded software is described in Web Interface Image File Download A TFTP server is provided on the product CD the server is required to transfer the downloaded file to the unit See TFTP Server Setup To access all resolved problems in our solution database or to search by product category keywords or phrases go to http support proxim com You can also find links to drivers documentation and downloads a...

Page 57: ...ng the system status is displayed automatically when you log into the Web Interface It also is the default window displayed when you click the Status button on the left side of the window The Status tab shows the System Status and the System Traps System Status The basic system status is shown in this section including the version number of the embedded software Systems Traps The status of system ...

Page 58: ...Log The Event Log keeps track of events that occur during the operation of the unit The Event Log displays messages that may not be captured by System Traps such as the Transmit Power for the Frequency Channel selected See Event Log Error Messages in the Tsunami MP 11 QB 11 Reference Manual for an explanation of messages that can appear in the Event Log ...

Page 59: ...Bridge Mode Only QoS Quality of Service Parameters BSU only RIP Parameters Routing Mode Only NAT SU Only Routing Mode Only Help and Exit buttons also appear on each page of the Web interface click the Help button to access online help click the Exit button to exit the application For an introduction to the basics of management see Basic Management System Parameters The System configuration page le...

Page 60: ... 5 GHz range are displayed for manual selection NOTE The Country field is not configurable for model 4954 R NOTE Units sold only in the United States are pre configured to scan and display only the outdoor frequencies permitted by the FCC No other Country selections channels or frequencies can be configured Units sold outside of the United States support the selection of a Country by the professio...

Page 61: ...ossible destination would flood a larger network with unnecessary traffic For this reason router networks such as the Internet use a scheme that assigns addresses to nodes so that a message or packet can be forwarded only in one general direction rather than forwarded in all directions A bridge works at the data link physical layer of a network copying a data packet from one network to the next ne...

Page 62: ...idge mode or vice versa When using Routing mode pay close attention to the configuration of the default gateway both on your unit and on your PCs and servers The default gateway controls where packets with unknown destinations Internet should be sent Be sure that each device is configured with the correct default gateway for the next hop router Usually this is the next router on the way to your co...

Page 63: ...ddress to the unit Use this setting if you do not have a DHCP server or if you want to manually configure the IP settings Select Dynamic to have the device run in DHCP client mode which gets an IP address automatically from a DHCP server over the network When the unit is in Bridge mode only one IP address is required This IP address also can be changed with ScanTool see Setting the IP Address with...

Page 64: ...Status on this screen is not necessary Further the Auto Scanning Table found on this screen is relevant only when roaming is enabled However on this screen you may enable or disable the Multi Frame Bursting default value is enabled Use the drop down menu to enable disable Multi Frame Bursting DHCP Server When enabled the DHCP server allows allocation of IP addresses to hosts on the Ethernet side o...

Page 65: ...ress The unit supplies this gateway IP address in the DHCP response Indicates the IP address of a router assigned as the default gateway for hosts on the Ethernet side Primary DNS IP Address The unit supplies this primary DNS IP address in the DHCP response Indicates the IP address of the primary DNS server that hosts on the Ethernet side uses to resolve Internet host names to IP addresses Seconda...

Page 66: ... in the DHCP Server IP Pool Table 1 Click Edit Delete Table Entries to make changes 2 Enter your changes and click OK Spanning Tree Bridge Mode Only NOTE The unit must be in Bridge mode to configure Spanning Tree This protocol is executed between the bridges to detect and logically remove redundant paths from the network Spanning Tree can be used to prevent link layer loops broadcast is forwarded ...

Page 67: ...protocol Click the Spanning Tree tab to change Spanning Tree values Edit Disable Entries in the Priority and Path Cost Table 1 Click Edit Table Entries to make changes 2 Enter your changes and click OK IP Routes Routing Mode Only NOTE This tab is visible only when the unit is in Routing mode Because the QuickBridge 11 is a point to point system IP Routes are not meaningful for QuickBridge 11 units...

Page 68: ...68 DHCP Relay Agent Routing Mode Only NOTE The tab is visible only when the unit is in Routing mode Because the QuickBridge 11 is a point to point system DHCP Relay Agent is not meaningful for QuickBridge 11 units Configuring the parameters on this page is not necessary ...

Page 69: ... is Base or Satellite The Wireless Outdoor Router Protocol WORP is a polling algorithm designed for wireless outdoor networks WORP takes care of the performance degradation incurred by the so called hidden node problem which can occur when wireless LAN technology is used for outdoor building to building connectivity In this situation when multiple radios send an RTS if another radio is transmittin...

Page 70: ... be sent in the clear Further security is provided by mutual authentication of the BSU and SU using the Network Secret The Network Name can be 2 to 30 characters in length Operational Mode This field indicates the operational mode of the unit depending upon the specific Tsunami QuickBridge 11 This operational mode cannot be changed as it is based upon a license file Transmit Power Control TPC By d...

Page 71: ...tates when DFS is not required and only for the 5054 R Enabling turbo mode in its current implementation allows the unit to use two adjacent frequency channels to transmit and receive a signal By enabling turbo mode the receive sensitivity improves by 4 dB for the 36 Mbps data rate and by 2 dB for the 24 Mbps data rate NOTE The additional sensitivity is provided with the impact of using twice as m...

Page 72: ...s unwanted noise to be filtered out it disappears under the threshold You can configure the Satellite Density to be Large Medium Small Mini or Micro The default value for this setting is Large The smaller settings are appropriate for high noise environments a setting of Large would be for a low noise environment A long distance link may have difficulty maintaining a connection with a small density...

Page 73: ...lower priority SFCs with Multi Frame burst disabled If there are multiple SFCs having the same highest priority all of them will have Multi Frame burst enabled The maximum number of data messages sent in a burst is defined by the parameter Number of data messages in a burst and it can be different for each SFC see Service Flow Class SFC This scenario is set by clicking Configure Network Roaming an...

Page 74: ... least this threshold in dB in order the DDRS to increase the TX data rate DDRS Req SNR Threshold for Data Rate Increase The average remote SNR value must be bigger than or equal to the minimum required SNR value for the higher TX data rate by at least this threshold in dB in order for DDRS to increase the TX data rate to the higher TX data rate DDRS Avg SNR Threshold for Data Rate Decrease The av...

Page 75: ...the DFS preferred channel from those channels in the DFS channel blacklist list indicated as Enable Channel Blacklist Table The DFS channel blacklist table shows all the channels in the current bandwidth and specifies the blacklist status of each channel as one of the following Enable Channels that are made unavailable either for a certain period of time upon detection of a radar signal or permane...

Page 76: ... blacklist status of the channel will change to Disable If an operator knows in advance on which channels interference is likely to exist those channels can be blacklisted and hence they will be skipped during DFS Similarly if the operator knows of channels where interference is unlikely to be detected those channels can be defined as active and hence they will be scanned during DFS This makes the...

Page 77: ...ems An SU can only register to its base if it has the same Network Name The QuickBridge 11 BSU and SU have a preconfigured Network Name If you change the Network Name of one unit you must change the Network Name of the other unit as well for the two units to communicate The Network Name is displayed on a sticker on the unit The Base Station System Name and Frequency Channel also are parameters to ...

Page 78: ...power for all data rates except where the maximum TX power is limited Actual Transmit Power Control The configured Transmit Power Control setting Enable Turbo Mode US Non DFS Only 5054 R Only Check this box to enable Turbo Mode Turbo Mode is supported only on the 5054 R when DFS is not required and only in the United States Enabling turbo mode in its current implementation allows the unit to use t...

Page 79: ...l can disappear under the threshold Consider both noise level and distance between the peers in a link when configuring this setting The threshold should be chosen higher than the noise level but sufficiently below the signal level A safe value is 10 dB below the present signal strength If the Signal to Noise Ratio SNR is not sufficient you may need to set a lower data rate or use antennas with hi...

Page 80: ...th Limit These parameters limit the data traffic received on the wireless interface and transmitted to the wireless interface respectively Selections are in steps of 64 Kbps from 64 Kbps to 108 064 Kbps Ethernet To set the Ethernet speed duplex mode and input and output bandwidth limits click Configure Interfaces Ethernet You can set the desired speed and transmission mode by clicking on Configura...

Page 81: ...a list of the system traps Trap Groups You can enable or disable different types of traps in the system By default all traps are enabled Trap Host Table This table shows the SNMP management stations to which the unit sends system traps Trap Host Table Add Entries to the Trap Host Table Click the Add Table Entries button to add entries to the Trap Host Table Edit Delete Entries in the Trap Host Tab...

Page 82: ...Configuration QB 11 R Installation and Management SNMP Parameters 82 ...

Page 83: ...ld and the Confirm field The default password is public SNMP Read Write Community Password The password for read and write access using SNMP Enter a password in both the Password field and the Confirm field The default password is public Telnet CLI Password The password for the CLI interface via serial or Telnet Enter a password in both the Password field and the Confirm field The default password...

Page 84: ...make sure to check Send line ends with line feeds in the ASCII Setup window in the HyperTerminal window click Properties then select Setup ASCII Setup See HyperTerminal Connection Properties in the Tsunami MP 11 QB 11 Reference Manual for more information Telnet Interface Bitmask Select the interface Ethernet Wireless All Interfaces from which you can manage the unit through telnet This parameter ...

Page 85: ...ntrol Select either None default or Xon Xoff software controlled data flow control To avoid potential problems when communicating with the unit through the serial port Proxim recommends that you leave the Flow Control setting at None the default value Serial Data Bits This is a read only field and displays the number of data bits used in serial communication 8 data bits by default Serial Parity Th...

Page 86: ...on the AES CCM Protocol is also supported Encryption keys can be 5 64 bit 13 WEP 128 bit or 16 AES 128 bit characters in length Both ends of the wireless data link must use the same parameter values Click Configure Security Encryption to set encryption keys for the data transmitted and received by the unit Note that all devices in one network must use the same encryption parameters to communicate ...

Page 87: ...ou must specify at least the primary RADIUS server The backup RADIUS server is optional Click Configure Security Radius Auth to set the IP address of the RADIUS server containing the central list of MAC addresses that are allowed to access the network The RADIUS parameters let you enable HTTP or Telnet RADIUS management access to configure a RADIUS Profile for management access control to enable o...

Page 88: ...ndows file sharing across the bridge The file should not allow sharing the packets are discarded by the bridge Setting the ARP Filter There may be times when you need to set the ARP or Multicast Usually this is required when there are many nodes on the wired network that are sending ARP broadcast messages or multicast packets that unnecessarily consume the wireless bandwidth The goal of these filt...

Page 89: ...rotocol to enable or disable certain protocols in the table Entries can be selected from a drop down box Follow these steps to configure the Ethernet Protocol Filter 1 Select the interfaces that will implement the filter from the Ethernet Protocol Filtering drop down menu Ethernet Packets are examined at the Ethernet interface Wireless Slot A Packets are examined at the Wireless interface All Inte...

Page 90: ...f MAC addresses that the unit looks for when examining packets The unit uses Boolean logic to perform an and operation between the MAC address and the mask at the bit level However for most users you do not need to think in terms of bits It should be sufficient to create a filter using only the hexadecimal digits 0 and F in the mask where 0 is any value and F is the value specified in the MAC addr...

Page 91: ...ure the following settings to prevent Wireless Client 3 from communicating with any device on the Ethernet Wired MAC Address 00 00 00 00 00 00 Wired Mask 00 00 00 00 00 00 Wireless MAC Address 00 02 2D 51 94 E4 Wireless Mask FF FF FF FF FF FF Result The unit blocks all traffic between Wireless Client 3 and the Ethernet network Prevent Messages Destined for a Specific Multicast Group from Being For...

Page 92: ... Wired MAC Address field enter 00 00 00 00 00 00 all zeroes Wireless MAC Address Enter the MAC address of the wireless device on the wireless interface that you want to prevent from communicating with a device on the wired network Wireless Mask Enter the appropriate bit mask to specify the range of MAC addresses to which this filter is to apply To specify only the single MAC address you entered in...

Page 93: ...each port of the unit identifying separate values for the number of broadcast messages per second and multicast messages per second When the number of frames for a port or identified station exceeds the maximum value per second the unit ignores all subsequent messages issued by the particular network device or ignores all messages of that type The following parameters are configurable Per Address ...

Page 94: ...ss wireless to Ethernet or both IP Access Table Filtering Click Configure Filtering IP Access Table to limit in band management access to the IP addresses or range of IP addresses specified in the table For example 172 17 23 0 255 255 255 0 allows access from all wireless stations with an IP address in the 172 17 23 xxx range This feature applies to all management services SNMP HTTP and CLI except...

Page 95: ...IP address of the management PC you use to manage the unit is within the first entry in the table as this filter takes effect immediately Otherwise you will have locked yourself out If you do lock yourself out you may try to give the PC the correct IP address for management otherwise you must reset the unit via the CLI over the serial port Edit Delete Entries in the IP Access Table To edit or dele...

Page 96: ... Intra Cell Blocking BSU Only Bridge Mode Only The Intra Cell Blocking feature lets traffic be blocked between two SUs registered to the same BSU This feature does not apply in a point to point network Configuring the parameters on the Group Table MAC Table and Security Gateway tabs is not necessary ...

Page 97: ...to the WORP interface Both tagged and untagged management frames can access the device from the WORP interface However only untagged management frames can access the device from the Ethernet Interface Mixed Mode Mixed mode is available on both the SU and the BSU It is used when the devices behind the SU send both tagged and untagged data Frames to and from the Ethernet interface behind the SU can ...

Page 98: ...her Trunk mode or Access mode When an SU associates to a BSU that is in Trunk mode it gets the VLAN mode from the BSU How the BSU and SU function in Trunk mode and the SU in Access mode is described in the following table BSU Function Transparent Mode SU Function Transparent Mode BSU forwards both tagged and untagged frames received from the Ethernet interface or from any of the associated SUs If ...

Page 99: ...interface or from the BSU that are tagged with the configured VLAN IDs it discards all other tagged frames If a valid management VLAN ID is configured SU allows only management frames tagged with the configured management VLAN ID to access it If a valid management VLAN ID is configured SU tags all management frames generated by the SU with the configured management VLAN ID and priority If the mana...

Page 100: ...uration QB 11 R Installation and Management VLAN Parameters BSU Only Bridge Mode Only 100 How the BSU and SU function in Trunk mode and the SU in Access mode and Mixed mode is described in the following table ...

Page 101: ...d as 1 untagged SU allows only untagged management frames to access it Up to 16 VLAN IDs can be configured on an SU SU discards all untagged frames received from the Ethernet interface or from the BSU unexpected If a valid VLAN ID is configured SU forwards only VLAN tagged frames received from the Ethernet interface or from the BSU that are tagged with the configured VLAN IDs it discards all other...

Page 102: ...e of 1 to 4095 Management VLAN Priority The Management VLAN priority values range from 0 to 7 and the default priority is 0 zero Relaying Flag When this flag is enabled the BSU relays frames between SUs on the same BSU BSU VLAN Table The BSU VLAN Table is configurable in both Transparent and Trunk mode but applies only when the BSU is in Trunk mode The VLAN ID values for the BSU VLAN Table range f...

Page 103: ...ID is configured management access to the unit is restricted to hosts that are members of the same VLAN Ensure your management platform or host is a member of the same VLAN before attempting to manage the unit or you will lose access to the unit Providing Access to Hosts in the Same VLAN The VLAN feature lets hosts manage the unit If the Management VLAN ID matches a VLAN User ID those hosts who ar...

Page 104: ...e configurable MAC Enter the MAC address of the SU to be configured SU VLAN Mode The SU VLAN mode can be either Transparent Trunk Access or Mixed by default the SU is in Transparent mode When the BSU is in Transparent mode the SU must be in Transparent mode When the BSU is in Trunk mode the SU must be in either Access mode or Trunk mode When the BSU is in Mixed mode the SU can be in Mixed Access o...

Page 105: ... Outer VLAN Priority is configurable only in Trunk mode and applies only when the SU is in Trunk mode and the Outer VLAN ID is configured to a value between 1 and 4095 The Outer VLAN Priority values range from 0 to 7 the default priority is 0 For voice frames the priority field is set to the VoIP configured value regardless of the priority value configured VLAN 1 16 The VLAN IDs are configurable i...

Page 106: ...n a single station used for managing an entire TMP network see QoS Configuration for a Management Station There are already several pre defined QoS classes SFCs and PIRs available that you may choose from which cover the most common types of traffic If you want to configure something else build the hierarchy of a QoS class as follows 1 Define PIRs 2 Associate some of those PIRs to specific Service...

Page 107: ...e Add Table Entries button Enter the Rule Name and select Enable or Disable from the Entry Status drop down box then click Add to add the entry Once the new entry appears on the screen as shown below click its Details button to view edit its parameters QoS SFC Configuration Click Configure QoS QoS SF Class The 7 predefined SFCs are shown ...

Page 108: ...bps up to the maximum rate of 108000 Kbps per SU CIR Committed Information Rate The minimum reserved traffic rate specified in units of 1 Kbps from 0 Kbps up to the maximum rate of 10000 Kbps per SU Latency The maximum allowed latency specified in increments of 5 ms steps from a minimum of 5 ms up to a maximum of 100 ms Jitter The maximum tolerable jitter specified in increments of 5 ms steps from...

Page 109: ...e SFC Table click the Edit Delete Table Entries button Enter your changes and click OK To delete an entry click the Status drop down box and select Delete then click OK QoS Class Configuration Click Configure QoS QoS Class The 4 predefined QoS classes are shown From this screen you may either Create a New QoS Class View Edit an Existing QoS Class Create a New QoS Class On the QoS Class screen clic...

Page 110: ...ority is a number in the range 0 63 with priority 63 being executed first and priority 0 being executed last The PIR priority is defined within a QoS class and can be different for the same PIR in some other QoS class If all PIRs within one QoS class have the same priority the order of execution of PIR rules will be defined by the order of definition of SFCs and by the order of definition of PIRs ...

Page 111: ...lso edit an existing SFC associated to this QoS class or associate a new SFC to this QoS class See the following sections Edit an Existing SFC Associated with the QoS Class To edit an existing SFC associated to this QoS Class click its Details button You may enable disable or delete this SFC entry by clicking on the Status drop down box and then clicking OK To add more PIRs to this SFC click the A...

Page 112: ...me PIR in some other QoS class If all PIRs within one QoS class have the same priority the order of execution of PIR rules will be defined by the order of definition of SFCs and by the order of definition of PIRs in each SFC within that QoS class Entry Status This field is always set to Enable Click Add to add the entry The new entry will be added to the PIR list taking up the next sequential inde...

Page 113: ...The PIR priority is defined within a QoS class and can be different for the same PIR in some other QoS class If all PIRs within one QoS class have the same priority the order of execution of PIR rules will be defined by the order of definition of SFCs and by the order of definition of PIRs in each SFC within that QoS class Entry Status This field is always set to Enable Click Add to add the entry ...

Page 114: ...OK QoS Configuration for a Management Station Introduction As stated previously the QoS feature enables prioritization of traffic and allocation of the available bandwidth based on that prioritization The system is designed in such a way that higher priority traffic preempts lower priority traffic keeping lower priority traffic on hold until higher priority traffic finishes This mechanism ensures ...

Page 115: ...guration contains the PIR called ARP which recognizes ARP requests responses by the protocol number 0x806 in the Ethernet Type field of the Ethernet packet Confirm that the ARP PIR parameters are correct as follows 1 Click Configure QoS QoS PIR 2 Click the Details button next to the ARP PIR 3 Confirm the following attributes Rule Name ARP Status Enable Enable Ether Type Rule Yes box is checked Eth...

Page 116: ... Add Table Entries 16 Enter the following information IP Address or MAC Address IP address or MAC Address of management station IP Mask or MAC Mask 255 255 255 255 for IP Mask or FF FF FF FF FF FF for MAC mask 17 Click Add Step 2 Add Service Flow Classes To handle management traffic the system needs two Service Flow Classes one for uplink traffic and one for downlink traffic A Configure the Downli...

Page 117: ...Click Add The DL Management SF will be added to the Qos Class SF Index Entry list at the bottom of the page 6 Remaining on this page configure the parameters for the other UL Management SF SF Table Reference Index UL Management PIR Table Reference Index ARP PIR Priority 63 Entry Status Enable 7 Click Add The UL Management SF will be added to the Qos Class SF Index Entry list at the bottom of the p...

Page 118: ...Quality of Service Parameters BSU only 118 Entry Status Enable 8 Return to the QoS Class screen and repeat steps 2 6 for the UL Management SF in this class 9 Return to the QoS Class screen and repeat steps 1 8 for any other QoS Classes used in the network ...

Page 119: ...ting Internet Protocol RIP is a dynamic routing protocol you can use to help automatically propagate routing table information between routers Because QuickBridge 11 units operate in Bridge mode in a point to point network this window has no significance for QuickBridge 11 units Configuring these parameters is not necessary ...

Page 120: ...lation feature lets hosts on the Ethernet side of the SU transparently access the public network through the BSU All hosts in the private network can have simultaneous access to the public network This feature is available for SUs in Routing mode only and does not apply in a point to point network Configuring these parameters is not necessary ...

Page 121: ...formation The following tabs appear in the Monitor section Wireless ICMP Per Station Features Link Test Interfaces IP ARP Table IP Routes Learn Table RIP RADIUS BSU Only QoS BSU Only Temperature Help and Exit buttons also appear on each page of the Web interface click the Help button to access online help click the Exit button to exit the application For an introduction to the basics of management...

Page 122: ... Click Monitor Wireless WORP tab to monitor the performance of the WORP Base or WORP SU interfaces The Registration Last Reason field indicates either a successful registration a value of 1 or it indicates the reason why the last registration failed Possible values for the Registration Last Reason field are as follows None successful registration Maximum number of SUs reached Authentication failur...

Page 123: ...Monitoring QB 11 R Installation and Management Wireless 123 No response from SU within the Registration Timeout Period Low Signal Quality ...

Page 124: ...Monitoring QB 11 R Installation and Management ICMP 124 ICMP Click Monitor ICMP to view the number of ICMP messages sent and received by the unit It includes ping route and host unreachable messages ...

Page 125: ... the SU is registered On the BSU it shows statistics of all the SU s connected to the BSU The page s statistics refresh every 4 seconds Site Survey The SU Per Station page contains a Site Survey function When Site Survey is activated the SU scans all the available channels and channel bandwidths and collects information about all the BSUs on those channels bandwidths The SU page is shown below ...

Page 126: ...ment Features 126 Features Click Monitor Features to view the following information NOTE A BSU shows how many WORP SUs it can support the SU shows how many Ethernet hosts it supports on its Ethernet port as the Max Users on Satellite parameter ...

Page 127: ...are approximations of the level at which the unit receives the signal of the peer unit and the background noise Clicking Explore from a BSU displays all its registered SUs Clicking Explore from an SU displays only the BSU with which it is registered All stations displayed after Explore come up Disabled Select a station by changing Disabled to Start and click the Link Test button You can change mul...

Page 128: ...d Management Interfaces 128 Interfaces Click Monitor Interfaces to view detailed information about the IP layer performance of the unit s interfaces There are two sub tabs Wireless and Ethernet The following figures show both interfaces ...

Page 129: ...ation and Management IP ARP Table 129 IP ARP Table Click Monitor IP ARP Table to view the mapping of the IP and MAC addresses of all radios registered at the BSU This information is based upon the Address Resolution Protocol ARP ...

Page 130: ...ment IP Routes 130 IP Routes Click Monitor IP Routes to view all active IP routes of the unit These can be either static or dynamic obtained through RIP This tab is available only in Routing mode and you can add routes only when in Routing mode ...

Page 131: ... unit has detected on an interface The Learn Table displays information relating to network bridging It reports the MAC address for each node that the device has learned is on the network and the interface on which the node was detected There can be up to 10 000 entries in the Learn Table This tab is only available in Bridge mode ...

Page 132: ...Monitoring QB 11 R Installation and Management RIP 132 RIP Click Monitor RIP to view Routing Internet Protocol data for the Ethernet and Wireless interfaces ...

Page 133: ...Monitoring QB 11 R Installation and Management RADIUS BSU Only 133 RADIUS BSU Only Click Monitor Radius to view information about the traffic exchanged with a RADIUS server ...

Page 134: ... QB 11 R Installation and Management QoS BSU Only 134 QoS BSU Only Click the Monitor button and the QoS tab to view summary information about the Quality of Service per BSU and for the SU registered with that BSU ...

Page 135: ...rements on the Configure System tab A log file holds the recorded data The log can hold at least 576 entries two days with the refresh time of 5 minutes For further analysis the log can be exported to a text file with a new line feed as a line separator The Temperature Log contains two sub tabs Current Temperature and Log Current Temperature The Current Temperature tab indicates the unit s current...

Page 136: ...ent Download Click Commands Download tab to download configuration image and license files to the unit via a TFTP server see TFTP Server Setup for information about the SolarWinds TFTP server software located on your product installation CD Enter the following information Server IP address Enter the TFTP Server IP address File Name Enter the name of the file to be downloaded If you are using the S...

Page 137: ...server software located on your product installation CD Enter the following information Server IP address Enter the TFTP Server IP address File Name Enter the name of the file to be uploaded If you are using the SolarWinds TFTP server software located on your product installation CD the default directory for uploading files is C TFTP Root File Type Choose either Config Templog or Eventlog Click OK...

Page 138: ...ds Reboot to reboot the unit s embedded software Configuration changes are saved and the unit is reset CAUTION Rebooting the unit causes all users currently connected to lose their connection to the network until the unit has completed the reboot process and resumed operation ...

Page 139: ...ult values You can also reset the unit by pressing the RELOAD button located on the side of the power brick See Hard Reset to Factory Default for more information CAUTION Resetting the unit to its factory default configuration permanently overwrites all changes made to the unit The unit reboots automatically after this command has been issued ...

Page 140: ... the location of the help files of the Web Interface Upon installation the help files are installed in the C Program Files Tsunami QuickBridge 11 Model Help folder If you want to place these files on a shared drive copy the Help folder to the new location and specify the new path in the Help Link box ...

Page 141: ...ted only to release 2 0 1 and later Once you enter this command the unit is downgraded to the specified release and is automatically rebooted The filename specified and the filename of the image selected for downgrade must be the same version The unit will download the file re format the configuration to match the version and reboot to put the image into effect ...

Page 142: ...ings through the Web or Command Line Interface Hard Reset to Factory Default In some cases it may be necessary to revert to the factory default settings for example if you cannot access the unit or you lost the password for the Web Interface Forced Reload Completely resets the unit and erases the embedded software Use this procedure only as a last resort if the unit does not boot and the Hard Rese...

Page 143: ...r operations using the HTTP interface To download or upload a file you must connect to the computer with the TFTP server through the unit s Ethernet port This can be any computer in the network or a computer connected to the unit with a cross over Ethernet cable For information about installing the TFTP server see Step 15 Install Documentation and Software Ensure that 1 The upload or download dire...

Page 144: ...as described in TFTP Server Setup 2 Access the unit as described in Logging in to the Web Interface 3 Click Commands Download tab 4 Fill in the following details Server IP Address IP address TFTP server File Name image file name File Type Image File Operation Download 5 Click OK to start the file transfer The unit downloads the image file The TFTP server program should show download activity after...

Page 145: ...e Web Interface 1 Set up the TFTP server as described in TFTP Server Setup 2 Access the unit as described in Logging in to the Web Interface 3 Click Commands Upload 4 Fill in the following details Server IP Address IP address TFTP server File Name configuration file name File Type Config File Operation Upload 5 Click OK to start the file transfer The unit uploads the configuration file The TFTP se...

Page 146: ...TP server as described in TFTP Server Setup 2 Access the unit as described in Logging in to the Web Interface 3 Click Commands Download tab 4 Fill in the following details Server IP Address IP address TFTP server File Name configuration file name File Type Config File Operation Download 5 Click OK to start the file transfer The unit downloads the configuration file The TFTP server program should s...

Page 147: ...s button and the Reset tab 2 Click the Reset to Factory Default button The device configuration parameter values are reset to their factory default values If you do not have access to the unit you can use the procedure described in Hard Reset to Factory Default below as an alternative NOTE Each QuickBridge 11 pair BSU SU is configured with an encryption key randomly generated during production For...

Page 148: ...efault configuration CAUTION It you hold the RELOAD button for longer than 20 seconds you may go into Forced Reload mode which erases the unit s embedded software This software image must be reloaded through an Ethernet connection with a TFTP server The image filename to be downloaded can be configured with either ScanTool through the Ethernet interface or with the Boot Loader CLI through the seri...

Page 149: ...e erases the embedded software of the unit This software image must be reloaded through an Ethernet connection with a TFTP server The image filename to be downloaded can be configured with ScanTool through the Ethernet interface to make the unit functional again To do a forced reload 1 Disconnect and reconnect power to the unit the unit resets and the LEDs flash 2 Immediately press and hold the RE...

Page 150: ...in the following details Password IP Address and Subnet Mask of the unit TFTP Server IP Address and if necessary the Gateway IP Address of the TFTP server Image File Name of the file with the new image 5 Click OK to start the file transfer The unit downloads the image file The TFTP server program should show download activity after a few seconds When the download is complete the LED pattern should...

Page 151: ...server set tftpfilename image file name set ipgw gateway IP address reboot For example set ipaddr 10 0 0 12 set ipsubmask 255 255 255 0 set ipaddrtype static set tftpipaddr 10 0 0 20 set tftpfilename image bin set ipgw 10 0 0 30 reboot The unit reboots and downloads the image file The TFTP server program should show download activity after a few seconds When the download is complete the unit is re...

Page 152: ...connections of the unit Unit Does Not Boot The unit shows no activity the power LED is off 1 Ensure that the power supply is properly working and correctly connected 2 Ensure that all cables are correctly connected 3 Check the power source 4 If you are using an Active Ethernet splitter ensure that the voltage is correct Serial Link Does Not Work The unit cannot be reached through the serial port 1...

Page 153: ... link is also up Blinking Green Power is on the radio is coming up and the Ethernet is down 2 Verify pass through versus cross over cable Cannot Use the Web Interface 1 Open a command prompt window and enter ping ip address unit for example ping 10 0 0 1 If the unit does not respond make sure that you have the correct IP address If the unit responds the Ethernet connection is working properly cont...

Page 154: ...ding the interfering signal To know in advance how much interference is present in a given environment a Spectrum Analyzer can be attached to a temporary antenna for measuring the signal levels on all available Channels NOTE The antennas are usually not the problem unless mounted upside down causing the drain hole to be quickly filled with radome If a wireless link is not possible after testing tw...

Page 155: ... Manual 2 Open a command prompt window and enter ping ip address unit for example ping 10 0 0 1 If the unit does not respond ensure that you have the correct IP address If the unit responds the Ethernet connection is working properly continue with this procedure 3 Ensure that you are using one of the following Web browsers Microsoft Internet Explorer version 5 0 or later Version 6 0 or later recom...

Page 156: ... directory is not correctly set The file name is not correct Online Help Is Not Available Online help is not available 1 Make sure that the Help files are installed on your computer or server Also see Step 15 Install Documentation and Software 2 Verify whether the path of the help files in the Web Interface refers to the correct directory See Help Link Changes Do Not Take Effect Changes made in th...

Page 157: ... unit in Trunk mode The correct VLAN assignment can be verified by pinging The unit to ensure connectivity The switch to ensure VLAN properties Hosts past the switch to confirm the switch is functional Ultimately traffic can be sniffed on the Ethernet interface using third party packages Most problems can be avoided by ensuring that 802 1Q compliant VLAN tags containing the proper VLAN ID have bee...

Page 158: ...ent Log Statistics Check Interference and other negative environment factors always have an impact on the number of correctly received frames The Tsunami QuickBridge 11 models give detailed information about transmission errors in the Web interface under Monitor The windows that are important for validating the health of the link are Monitor Wireless General Lowest level of the wireless network Ch...

Page 159: ...rection the interference is coming The analyzer will also display the frequencies and the level of signal is detected Proxim recommends performing the test at various locations to find the most ideal location for the equipment Avoiding Interference When a source of interference is identified and when the level and frequencies are known the next step is to avoid the interference Some of the followi...

Page 160: ...tralia AU 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 Austria AT 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 Azerbaijan AZ 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 Bahrain BH 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 ...

Page 161: ...447 9 2452 10 2457 11 2462 12 2467 13 2472 France FR 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 Georgia GE 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 Germany DE 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 Greece GR 2 4 GH...

Page 162: ...432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 Macau MO 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 Macedonia MK 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 Malaysia MY 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 1...

Page 163: ...0 2457 11 2462 12 2467 13 2472 Slovenia SI 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 South Africa ZA 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 Spain ES 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 Sweden SE 2 4 GHz 1 241...

Page 164: ... 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 Uzbekistan UZ 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 Vietnam VN 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 Yemen YE 2 4 GHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 11 2462 12 2467 13 2472 Zimbabwe ZW ...

Page 165: ... 5640 130 5650 132 5660 134 5670 136 5680 138 5690 140 5700 142 5710 97 5485 98 5490 99 5495 100 5500 101 5505 102 5510 103 5515 104 5520 105 5525 106 5530 107 5535 108 5540 109 5545 110 5550 111 5555 112 5560 113 5565 114 5570 115 5575 116 5580 117 5585 118 5590 119 5595 120 5600 121 5605 122 5610 123 5615 124 5620 125 5625 126 5630 127 5635 128 5640 129 5645 130 5650 131 5655 132 5660 133 5665 1...

Page 166: ...7 5785 158 5790 159 5795 160 5800 161 5805 162 5810 163 5815 164 5820 165 5825 166 5830 167 5835 Brunei Darussalam BN 5 725 5 85 GHz No 149 5745 153 5765 157 5785 161 5805 165 5825 149 5745 151 5755 153 5765 155 5775 157 5785 159 5795 161 5805 163 5815 165 5825 167 5835 149 5745 150 5750 151 5755 152 5760 153 5765 154 5770 155 5775 156 5780 157 5785 158 5790 159 5795 160 5800 161 5805 162 5810 163...

Page 167: ... 157 5785 158 5790 159 5795 160 5800 161 5805 162 5810 163 5815 164 5820 165 5825 166 5830 167 5835 Colombia CO 5 25 5 35 GHz and 5 725 5 85 GHz No 56 5280 60 5300 64 5320 149 5745 153 5765 157 5785 161 5805 165 5825 54 5270 56 5280 58 5290 60 5300 62 5310 64 5320 66 5330 147 5735 149 5745 151 5755 153 5765 155 5775 157 5785 159 5795 161 5805 163 5815 165 5825 167 5835 53 5265 54 5270 55 5275 56 5...

Page 168: ...05 122 5610 123 5615 124 5620 125 5625 126 5630 127 5635 128 5640 129 5645 130 5650 131 5655 132 5660 133 5665 134 5670 135 5675 136 5680 137 5685 138 5690 139 5695 140 5700 141 5705 142 5710 Dominican Republic DO 5 25 5 35 GHz and 5 725 5 85 GHz No 56 5280 60 5300 64 5320 149 5745 153 5765 157 5785 161 5805 165 5825 54 5270 56 5280 58 5290 60 5300 62 5310 64 5320 66 5330 147 5735 149 5745 151 575...

Page 169: ...5650 131 5655 132 5660 133 5665 134 5670 135 5675 136 5680 137 5685 138 5690 139 5695 140 5700 141 5705 142 5710 Germany DE 5 47 5 725 GHz Yes 100 5500 104 5520 108 5540 112 5560 116 5580 120 5600 124 5620 128 5640 132 5660 136 5680 140 5700 98 5490 100 5500 102 5510 104 5520 106 5530 108 5540 110 5550 112 5560 114 5570 116 5580 118 5590 120 5600 122 5610 124 5620 126 5630 128 5640 130 5650 132 56...

Page 170: ...520 106 5530 108 5540 110 5550 112 5560 114 5570 116 5580 118 5590 120 5600 122 5610 124 5620 126 5630 128 5640 130 5650 132 5660 134 5670 136 5680 138 5690 140 5700 142 5710 97 5485 98 5490 99 5495 100 5500 101 5505 102 5510 103 5515 104 5520 105 5525 106 5530 107 5535 108 5540 109 5545 110 5550 111 5555 112 5560 113 5565 114 5570 115 5575 116 5580 117 5585 118 5590 119 5595 120 5600 121 5605 122...

Page 171: ...25 167 5835 149 5745 150 5750 151 5755 152 5760 153 5765 154 5770 155 5775 156 5780 157 5785 158 5790 159 5795 160 5800 161 5805 162 5810 163 5815 164 5820 165 5825 166 5830 167 5835 Ireland IE 5 47 5 725 GHz Yes 100 5500 104 5520 108 5540 112 5560 116 5580 120 5600 124 5620 128 5640 132 5660 136 5680 140 5700 98 5490 100 5500 102 5510 104 5520 106 5530 108 5540 110 5550 112 5560 114 5570 116 5580...

Page 172: ...5210 43 5215 44 5220 45 5225 46 5230 Korea Republic KR 5 725 5 825 GHz No 149 5745 153 5765 157 5785 161 5805 147 5735 149 5745 151 5755 153 5765 155 5775 157 5785 159 5795 161 5805 163 5815 147 5735 148 5740 149 5745 150 5750 151 5755 152 5760 153 5765 154 5770 155 5775 156 5780 157 5785 158 5790 159 5795 160 5800 161 5805 162 5810 163 5815 Korea Republic2 K2 5 725 5 825 GHz No 149 5745 153 5765 ...

Page 173: ...0 109 5545 110 5550 111 5555 112 5560 113 5565 114 5570 115 5575 116 5580 117 5585 118 5590 119 5595 120 5600 121 5605 122 5610 123 5615 124 5620 125 5625 126 5630 127 5635 128 5640 129 5645 130 5650 131 5655 132 5660 133 5665 134 5670 135 5675 136 5680 137 5685 138 5690 139 5695 140 5700 141 5705 142 5710 Luxembourg LU 5 47 5 725 GHz Yes 100 5500 104 5520 108 5540 112 5560 116 5580 120 5600 124 5...

Page 174: ... 139 5695 140 5700 141 5705 142 5710 Mexico MX 5 725 5 85 GHz No 149 5745 153 5765 157 5785 161 5805 165 5825 147 5735 149 5745 151 5755 153 5765 155 5775 157 5785 159 5795 161 5805 163 5815 165 5825 167 5835 147 5735 148 5740 149 5745 150 5750 151 5755 152 5760 153 5765 154 5770 155 5775 156 5780 157 5785 158 5790 159 5795 160 5800 161 5805 162 5810 163 5815 164 5820 165 5825 166 5830 167 5835 Ne...

Page 175: ... 59 5295 60 5300 61 5305 62 5310 63 5315 64 5320 65 5325 66 5330 67 5335 147 5735 148 5740 149 5745 150 5750 151 5755 152 5760 153 5765 154 5770 155 5775 156 5780 157 5785 158 5790 159 5795 160 5800 161 5805 162 5810 163 5815 164 5820 165 5825 166 5830 167 5835 Philippines PH 5 25 5 35 GHz and 5 725 5 85 GHz No 56 5280 60 5300 64 5320 149 5745 153 5765 157 5785 161 5805 165 5825 54 5270 56 5280 58...

Page 176: ...5605 122 5610 123 5615 124 5620 125 5625 126 5630 127 5635 128 5640 129 5645 130 5650 131 5655 132 5660 133 5665 134 5670 135 5675 136 5680 137 5685 138 5690 139 5695 140 5700 141 5705 142 5710 Puerto Rico PR 5 25 5 35 GHz and 5 725 5 85 GHz No 56 5280 60 5300 64 5320 149 5745 153 5765 157 5785 161 5805 165 5825 54 5270 56 5280 58 5290 60 5300 62 5310 64 5320 66 5330 147 5735 149 5745 151 5755 153...

Page 177: ...43 5215 44 5220 45 5225 46 5230 47 5235 48 5240 49 5245 50 5250 51 5255 52 5260 53 5265 54 5270 55 5275 56 5280 57 5285 58 5290 59 5295 60 5300 61 5305 62 5310 63 5315 64 5320 65 5325 66 5330 67 5335 68 5340 69 5345 70 5350 71 5355 72 5360 73 5365 74 5370 75 5375 76 5380 77 5385 78 5390 79 5395 80 5400 81 5405 82 5410 83 5415 84 5420 85 5425 86 5430 87 5435 88 5440 89 5445 90 5450 91 5455 92 5460 ...

Page 178: ...64 5820 165 5825 166 5830 167 5835 Slovak Republic SK 5 47 5 725 GHz Yes 100 5500 104 5520 108 5540 112 5560 116 5580 120 5600 124 5620 128 5640 132 5660 136 5680 140 5700 98 5490 100 5500 102 5510 104 5520 106 5530 108 5540 110 5550 112 5560 114 5570 116 5580 118 5590 120 5600 122 5610 124 5620 126 5630 128 5640 130 5650 132 5660 134 5670 136 5680 138 5690 140 5700 142 5710 97 5485 98 5490 99 549...

Page 179: ...5650 131 5655 132 5660 133 5665 134 5670 135 5675 136 5680 137 5685 138 5690 139 5695 140 5700 141 5705 142 5710 Sweden SE 5 47 5 725 GHz Yes 100 5500 104 5520 108 5540 112 5560 116 5580 120 5600 124 5620 128 5640 132 5660 136 5680 140 5700 98 5490 100 5500 102 5510 104 5520 106 5530 108 5540 110 5550 112 5560 114 5570 116 5580 118 5590 120 5600 122 5610 124 5620 126 5630 128 5640 130 5650 132 566...

Page 180: ...0 120 5600 122 5610 124 5620 126 5630 128 5640 130 5650 132 5660 134 5670 136 5680 138 5690 140 5700 142 5710 97 5485 98 5490 99 5495 100 5500 101 5505 102 5510 103 5515 104 5520 105 5525 106 5530 107 5535 108 5540 109 5545 110 5550 111 5555 112 5560 113 5565 114 5570 115 5575 116 5580 117 5585 118 5590 119 5595 120 5600 121 5605 122 5610 123 5615 124 5620 125 5625 126 5630 127 5635 128 5640 129 5...

Page 181: ...5680 138 5690 140 5700 142 5710 NA Uruguay UY 5 725 5 825 GHz No 149 5745 153 5765 157 5785 161 5805 147 5735 149 5745 151 5755 153 5765 155 5775 157 5785 159 5795 161 5805 163 5815 147 5735 148 5740 149 5745 150 5750 151 5755 152 5760 153 5765 154 5770 155 5775 156 5780 157 5785 158 5790 159 5795 160 5800 161 5805 162 5810 163 5815 Venezuela VE 5 725 5 825 GHz No 149 5745 153 5765 157 5785 161 58...

Page 182: ...uencies Frequency Bands Allowed Channels Center Frequency 5 MHz 10 MHz 20 MHz 4 940 4 990 GHz 5 4942 5 15 4947 5 25 4952 5 35 4957 5 45 4962 55 4967 5 65 4972 5 75 4977 5 85 4982 5 95 4987 5 10 4945 20 4950 30 4955 40 4960 50 4965 60 4970 70 4975 80 4980 90 4985 20 4950 30 4955 40 4960 50 4965 60 4970 70 4975 80 4980 ...

Page 183: ...ls and Frequency Ranges Integrated Antenna Specifications OFDM Modulation Rates Wireless Protocol Interfaces Receive Sensitivity Maximum Throughput Latency Transmit Power Settings Range Information Hardware Specifications Software Features Management LEDs Power Requirements Physical and Environmental Specifications MTBF and Warranty ...

Page 184: ... R LR US CAN PSU WORLD available in FCC only Part Number Description 4954 QB US Tsunami QuickBridge 11 Model 4954 R US Only Part Number Description 2454 QB EU Tsunami QuickBridge 11 Model 2454 R Europe PSU 2454 QB UK Tsunami QuickBridge 11 Model 2454 R UK PSU Part Number Description 5054 QB EU Tsunami QuickBridge 11 Model 5054 R Europe PSU 5054 QB UK Tsunami QuickBridge 11 Model 5054 R UK PSU Part...

Page 185: ...US Tsunami QuickBridge 11 Model 5054 R LR US CAN PSU WORLD available in FCC only Part Number Description 848 274 163 Surge Arrestor 0 3 GHz Standard N Female to Female 5054 SURGE Surge Arrestor 0 6 GHz Standard N Female to Female 70251 PoE Power over Ethernet Surge Arrestor for Tsunami MP 11 or QuickBridge 11 Part Number Description 69823 Spare Power DC Injector for Tsunami MP 11 or QuickBridge 11...

Page 186: ... 4835 13 Up to 13 Up to 13 Yes Germany 2 40 2 4835 13 Up to 13 Up to 13 Yes Greece 2 40 2 4835 13 Up to 13 Up to 13 Yes Hungary 2 40 2 4835 13 Up to 13 Up to 13 Yes Ireland 2 40 2 4835 13 Up to 13 Up to 13 Yes Italy 2 40 2 4835 13 Up to 13 Up to 13 Yes Latvia 2 40 2 4835 13 Up to 13 Up to 13 Yes Luxemburg 2 40 2 4835 13 Up to 13 Up to 13 Yes Lithuania 2 40 2 4835 13 Up to 13 Up to 13 Yes Malta 2 4...

Page 187: ...2 40 2 4835 13 Up to 13 Up to 13 Yes China 2 40 2 4835 13 Up to 13 Up to 13 Yes Taiwan 2 40 2 4835 13 Up to 13 Up to 13 Yes Model 4954 R Regulatory Approval and Frequency Ranges Region Country Country GHz Number of Channels Certification 5 MHz 10 MHz 20 MHz North America USA 4 940 4 990 Up to 10 Up to 9 Up to 7 Yes Model 2454 R Regulatory Approval and Frequency Ranges continued Region Country Coun...

Page 188: ...0 Up to 46 Up to 23 Up to 11 Yes Greece 5 47 5 70 Up to 46 Up to 23 Up to 11 Yes Hungary 5 47 5 70 Up to 46 Up to 23 Up to 11 Yes Ireland 5 47 5 70 Up to 46 Up to 23 Up to 11 Yes 5 725 5 85 Up to 23 Up to 11 Up to 4 Italy 5 47 5 70 Up to 46 Up to 23 Up to 11 Yes Latvia 5 47 5 70 Up to 46 Up to 23 Up to 11 Yes Lithuania 5 47 5 70 Up to 46 Up to 23 Up to 11 Yes Luxemburg 5 47 5 70 Up to 46 Up to 23 ...

Page 189: ... 5 35 Up to 32 Up to 16 Up to 8 Yes 5 725 5 85 Up to 28 Up to 14 Up to 7 New Zealand 5 725 5 85 Up to 21 Up to 11 Up to 5 Yes S Korea 5 725 5 85 Up to 17 Up to 9 Up to 5 Yes Singapore 5 15 5 25 Up to 13 Up to 7 Up to 4 Yes 5 725 5 85 Up to 17 Up to 9 Up to 5 Taiwan 5 25 5 35 Up to 15 Up to 7 Up to 3 Yes 5 725 5 85 Up to 17 Up to 9 Up to 5 Model 5054 R LR Regulatory Approval and Frequency Ranges Re...

Page 190: ... Cross Polarization 20 dB Power handling 1 W VSWR 1 5 1 Max Feature Specification Part Number 4954 QB xx Frequency range 4900 4990 MHz Nominal Impedance 50 Ohms Gain 21 dBi Front to Back Ratio 35 dB HPBW vertical 9 degrees HPBW horizontal 9 degrees Cross Polarization 23 dB Power handling 1 W VSWR 2 0 1 Max Feature Specification Part Number 5054 QB xx or 5054 QB LR US Frequency range 5250 5875 MHz ...

Page 191: ...hernet Auto sensing 10 100BASE TX Ethernet Serial Connector RJ11 port built into the unit DB9 Female via a converter included Modulation 20 MHz Channels 10 MHz Channels 5 MHz Channels 64QAM 71 dBm 54 Mbps 74 dBm 27 Mbps 77 dBm 18 Mbps 64QAM 74 dBm 48 Mbps 77 dBm 24 Mbps 80 dBm 12 Mbps 16QAM 79 dBm 36 Mbps 82 dBm 18 Mbps 85 dBm 9 Mbps 16QAM 84 dBm 24 Mbps 87 dBm 12 Mbps 90 dBm 6 Mbps QPSK 87 dBm 18...

Page 192: ...m 24 Mbps 86 dBm 12 Mbps 89 dBm 6 Mbps 92 dBm 3 Mbps BPSK 84 dBm 18 Mbps 87 dBm 9 Mbps 90 dBm 4 5 Mbps 93 dBm 2 25 Mbps BPSK 85 dBm 12 Mbps 88 dBm 6 Mbps 91 dBm 3 Mbps 94 dBm 1 5 Mbps Modulation 40 MHz Channels Turbo Mode US only 20 MHz Channels Standard Mode 10 MHz Channels Standard Mode 5 MHz Channels Standard Mode 64QAM 70 dBm 108 Mbps 73 dBm 54 Mbps 73 dBm 36 Mbps 76 dBm 18 Mbps 64QAM 72 dBm 9...

Page 193: ...5 Mbps 5 Mbps 5 Mbps 4 5 Mbps 4 Mbps 3 Mbps 3 Mbps 2 Mbps 2 Mbps Data Rate 40 MHz Channels Turbo Mode US Non DFS Only 20 MHz Channels Standard Mode 10 MHz Channels Standard Mode 5 MHz Channels Standard Mode 108 Mbps Turbo 54 35 Mbps 96 Mbps Turbo 48 35 Mbps 72 Mbps Turbo 36 35 Mbps 48 Mbps Turbo 24 27 Mbps 36 Mbps Turbo 18 22 Mbps 24 Mbps Turbo 12 16 Mbps 54 Mbps 33 Mbps 48 Mbps 32 Mbps 36 Mbps 27...

Page 194: ...Mbps 20 MHz 64QAM 54 Mbps 20 MHz 64QAM 2 400 2 483 GHz 16 dBm 16 dBm 14 dBm 13 dBm Frequency 6 24 Mbps 20 MHz 16QAM QPSK QPSK BPSK BPSK 36 Mbps 20 MHz 16QAM 48 Mbps 20 MHz 64QAM 54 Mbps 20 MHz 64QAM 4 945 4 990 GHz 16 dBm 15 dBm 14 dBm 13 dBm Frequency 6 24 Mbps 20 MHz 16QAM QPSK QPSK BPSK BPSK 36 Mbps 20 MHz 16QAM 48 Mbps 20 MHz 64QAM 54 Mbps 20 MHz 64QAM 5 25 5 35 GHz 15 dBm 13 dBm 12 dBm 11 dBm...

Page 195: ...margin with a 20 MHz bandwidth Assumes the integrated 23 dBi antenna is used at each end the link has clear line of site proper path clearance 0 6F1 average terrain climate and no unusual multipath US values presume transmit power is reduced to 3 dBm to comply with FCC EIRP limitations ETSI values presume transmit power is set to maximum which complies with regulations Frequency 54 Mbps 36 Mbps 6 ...

Page 196: ...FC 1388 CIDR RFC 1519 ICMP RFC 792 IP RFC 791 ARP RFC 826 Filtering Ethernet protocol Ethertype Static MAC Storm threshold IP address Broadcast protocol Intra Cell Blocking Configured on BSU Services DHCP Server RFC 2131 DHCP Client RFC 2131 Bi Directional Bandwidth Control NAT RFC 3022 Configured on SU DHCP Relay RFC 2131 Configured on SU VLAN 802 1Q Configured on BSU Security Features Critical f...

Page 197: ...ation Types Two indicators on RJ45 connector to indicate Power Wireless Activity Ethernet Activity Category Specification Power over Ethernet Custom Power over Ethernet 802 3af compatible Input Voltage 110 to 250 VAC 47 63Hz Output 48V 420mA MAX injected into the Cat 5 Cable Outdoor Radio Unit Power Consumption 7 5W typical Up to 20 Watts across full operating temperature range Input Voltage 42 to...

Page 198: ...grounding system prior to installing any communications equipment is critical to minimize the possibility of equipment damage void warranties and cause serious injury The surge arrestor sometimes referred to as a lightning protector can protect your sensitive electronic equipment from high voltage surges caused by discharges and transients at the PoE Proxim Wireless offers superior lightning and s...

Page 199: ...spected faulty unit Serial number of suspected faulty unit Trouble error information Trouble symptom being experienced Activities completed to confirm fault Network information what kind of network are you using Circumstances that preceded or led up to the error Message or alarms viewed Steps taken to reproduce the problem Servpak information if a Servpak customer Servpak account number Registrati...

Page 200: ...onday through Friday ServPak Support Proxim understands that service and support requirements vary from customer to customer It is our mission to offer service and support options that go above and beyond normal warranties to allow you the flexibility to provide the quality of service that your networks demand In recognition of these varying requirements we have developed a support program called ...

Page 201: ...ration of the Product in an application or environment other than that intended or recommended by Proxim Wireless iv by modifications alterations or repairs made to the Product by any party other than Proxim Wireless or Proxim Wireless s authorized repair partners v by the Product being subjected to unusual physical or electrical stress or vii by failure of Buyer to comply with any of the return p...

Page 202: ...im Wireless reasonably determines that a returned Product is not defective or is not covered by the terms of this Warranty Buyer shall be charged a service charge and return shipping charges Other Information Search Knowledgebase Proxim Wireless stores all resolved problems in a solution database at the following URL http support proxim com Ask a Question or Open an Issue Submit a question or open...