c
Then fill out your details in the various configuration screens. Use the
buttons to move around and confirm with the
button.
The line number, this is your telephone number or identification number as
detailed in the letter confirming the activation of Proximus TV.
The default parental PIN code is 1234, unless you have already changed it.
Have you entered a wrong number? Use the
buttons to move around and
then enter the correct code.
Natural resources were used to manufacture this equipment. The equipment may nevertheless contain substances that can be harmful to your health and the environment. Therefore, when the time comes, please dispose of it responsibly, via a recovery and recycling system. This will ensure that
most of the components of your disused products will be reused or recycled in an eco-friendly way. The crossed-out dustbin symbol on these products urges you to dispose of them in this manner. For more information, please contact your local or regional waste disposal authorities. Responsible
Publisher: Ariane Marchant, Belgacom SA under public law, Bd du Roi Albert II, B-1030 Brussels (trade name Proximus) - BE 0202.239.951 - 28276 - 11/2014.
If the decoder does not react, restart it by turning
the decoder switch or by unplugging the
power cord.
Restarting the decoder after installation
When the decoder has restarted, you will be able to
watch the channels and browse the menus after
approximately 2 minutes, depending on the type of
decoder.
2-5 min
The Proximus TV screen does not appear?
Use the
button to select an external source
for your TV set which connects to your Proximus
TV decoder. You can also do this using the AV, Aux,
EXT, or HDMI button on your TV remote control.
You have now configured your Proximus TV!
a
Remove the protective film from the remote
control batteries.
b
Familiarize yourself with the remote control's buttons
while the software is downloading (see the summary
in the “Remote control basic functions” section) or read
the Proximus TV pocket guide available in this box.
2
Configure Proximus TV
Replace the batteries when
their charge level indicator
comes on.
Max.
10 min
3
Basic functions
of the remote control
Basic principles
1. Switch your TV set on/off. This is only possible if your remote control is configured to control
the TV set and the decoder.
2. Switch your Proximus TV decoder on/off.
3. Browse the menus (left/right/up/down): your choice will be highlighted. Sometimes, there are
more headings than can be displayed on the screen. To access them, use these same buttons.
4. Confirm your selection.
5. Changing channels/swiftly browsing the menus (page by page).
6. Return to the previous action.
For a detailed explanation of how to use of the remote control, read the Proximus TV pocket guide
available in this box.
4
Tips
• No wiring between the modem and the decoder?
Use an ethernet adapter (PLC) via the mains network or the
Wi-Fi Bridge for a wireless solution. These devices are available at
all Proximus outlets. You can also order them by calling freephone
number
0800 33 800
or on our website
www.proximus.be/tv
• If you want to connect an additional TV, you must also connect an additional
decoder. Go to
www.proximus.be/tvavailability
to check if this is possible at your
address. Connecting an additional decoder will affect both viewing and recording,
whether in HD quality or not. You can change the order in which the HD is tuned to
your decoders by deactivating and then reactivating them in the desired order. For
deactivation, call
0800 99 696
. You can subsequently reactivate the decoders
yourself (see point 2
c
). First activate the decoder on which you want HD.
• Do you want to hide your decoder in a closed cupboard? Infrared Extenders are
now on the market. Place the receiver opposite the remote control. The emitter is
placed in the cupboard and is connected to the decoder. Communication can then be
established, even if the cupboard door is closed. Various models are available. You
can purchase the device in an electronics store.
• Do you want to connect a video recorder or DVD reader?
Go to our website:
www.proximus.be/helptv
Link Quality Access Point
Wireless
Power
WPS
Wi-Fi
Bridge
PLC
5
Technical support
• Go to the website
www.proximus.be/helptv
• Prior to calling our technical department, restart your TV equipment in the following order:
first the modem, then the adapter (if available), and finally, the decoder. You can contact our
technical support free of charge from Mondays to Fridays from 07:00 to 22:00 and during
weekends from 08:00 to 22:00 on
0800 33 800
.
• Ideally please call us from the place where you are experiencing the problem so that we can
resolve it together. Better still, call from your mobile phone so that we can test your fixed line
straight away, so you don't need to call back.
• Make sure you have your last bill at hand - you will need your line number(s) ("subscriptions"
heading). New customers will find this information in their confirmation letter.
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