4826 Sterling Drive, Boulder, CO 80301
PH: 720.406.8946 service@psaudio.com www.psaudio.com
Service 6
®
Service
©2008 PS Audio International Inc. All rights reserved.
Owner’s Reference
Juice Bar II
In the unlikely event there is a problem with your PS Audio component, please contact your dealer,
distributor, or the PS Audio corporate research center to discuss the problem before you return the
component to our California manufacturing facilities for repair. Products shipped to either the factory
or the corporate research facilities will be refused and returned freight collect if not accompanied by
a PS Audio Service Department issued return authorization number (RA Number).
Return authorization numbers must be prominently displayed on the outside of the box and an
accompanying letter describing the problem and re-listing the RA number must be inside the box to
qualify for service.
If you are transferring your warranty, you must fi rst contact PS Audio or your dealer or distributor for
details.
To contact the PS Audio Service Department:
TELEPHONE 720-406-8946
HOURS Monday-Friday, 9:00 am to 5:00 pm MST
FAX
720-406-8967
service@psaudio.com
WEBSITE
http://www.psaudio.com
If you are in the United States or Canada use the following procedure:
1. Obtain a Return Authorization Number (R/A number) and shipping address from the PS Audio
Service Department.
2. Insure and accept all liability for loss or damage to the product during shipment to the PS Audio
factory and ensure all freight (shipping) charges are prepaid.
The product may also be hand delivered to the California or Colorado facilities if arrangements with
the Service Department have been made in advance. Proof of purchase will be required for warranty
validation at the time of hand delivery.
Use the original packaging to ensure the safe transit of the product to the factory, dealer, or
distributor. PS Audio may, at its discretion, return a product in new packaging and bill the owner for
such packaging if the product received by PS Audio was boxed in nonstandard packaging or if the
original packaging was so damaged to the point it was unusable. If PS Audio determines that new
packaging is required, the owner will be notifi ed before the product is returned.
To purchase additional packaging, please contact your authorized PS Audio dealer, distributor, or the
PS Audio Service Department for assistance.
If you are outside the United States or Canada and require service you must contact your country’s
dealer or distributor for instructions. PS Audio warranties its products (see warranty section)
If you require
service in North
America
Obtain an RA
number
Contact
information
If you are in the
United States or
Canada
Use original
packing
If you are outside
the US or Canada
