®
Service
©2010 PS Audio Inc. All rights reserved.
Owner’s Reference
PerfectWave Power Plant 5
(<+06
7:
Service
4826
Sterling
Drive,
Boulder,
CO
80301
15-059-01-1
PH: 720.406.8946 support@psaudio.com www.psaudio.com
Rev B
How Do I Get Warranty Service?
For service assistance, or for help with the operation of a product or just for information, please
contact PS Audio customer support.
Warranty Service Within the US
•
You must fi rst obtain a Return Merchandise Authorization Number (RMA#) to receive
warranty service and prior to returning any item. Contact PS Audio to receive an RMA#.
•
You must put the RMA# on all returns. If it is not clearly marked, PS Audio will return the
package back to you, freight collect.
•
You should include a description of the problem, along with the RMA# inside the packaging.
•
Original packaging should be used for the safe transit of your PS Audio unit. If you do not
have the original packing, PS Audio can sell and ship to you replacement packaging.
•
You are responsible for the cost of shipping the product to PS Audio. You should insure the
product for its full retail cost in the event it gets lost or damaged in transit. PS Audio is not
responsible for damage incurred in products sent to us.
•
Shipping your product in non-PS Audio packaging may void this warranty. PS Audio
reserves the right to charge you for new factory packaging to return your product after a
repair.
How State Law Applies
This warranty gives you specifi c legal rights, and you may also have other rights which vary from
state to state.
Warranty Service Outside of the US
PS Audio has authorized distribution in many countries of the world. In each country, the authorized
importing distributor has accepted the responsibility for warranty of products sold by that distributor.
Warranty service should be obtained where the product was purchased.
Changes to Our Products
PS Audio reserves the right to modify the design of any product without obligation to purchasers
of previously manufactured products and to change the prices or specifi cations of any products
without notice or obligation to any person.
If you require
service in North
America
Obtain an RMA
number
State law
Use original
packing
If you are outside
the US
13
