Quick Reference Guide
49
Appendix C: PSC Falcon
®
Windows
®
CE
Product Series Warranty
Warranty
Falcon products are guaranteed against defects in materials and workmanship for the period specified at the time of sale. This
warranty shall apply to Falcon Portable Data Terminals (PDT's), Base Stations for the Falcon and Chargers for the Falcon.
Cables, mounts and other accessory items are specifically warranted for a period of 90-days from product purchase. Customer
must notify PSC of the claimed defect before the expiration of the Warranty period and obtain from PSC a return authorization
number for return of the product to designated PSC service center. If PSC determines Customer’s claim is valid, PSC will repair
or replace product without additional charge for parts and labor. Customer shall be responsible for packaging and shipping the
product to the designated PSC service center, with shipping charges prepaid. PSC shall pay for the return of the product to Cus-
tomer if the shipment is to a location within the country in which the PSC service center is located. Customer shall be responsible
for paying all shipping charges, duties, taxes, and any other charges for products returned to any other locations.
Warranty is subject to the limitations and exclusions set forth in the paragraphs that follow.
WARRANTY SET FORTH ABOVE IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MER-
CHANTABILITY AND FITNESS.
Exclusions
Warranty coverage shall not apply to any claimed defect, failure or damage which PSC determines was caused by: abuse,
neglect, improper use of product; failure to provide product maintenance, including but not limited to cleaning of the display in
accordance with product reference guide; installation or service of product by other than PSC representatives; use of product
with any other instrument, equipment or apparatus; modification or alteration of product or units with Warranty Void labels that
have been tampered with. External cables and replacement of upper window/cartridge due to scratching, stains or other degra-
dation will not be covered under the Warranty. External power supplies returned for service must be accompanied by the original
product for performance of service.
Returned products that PSC inc. has determined are not covered by Warranty, will be charged PSC Inc. standard repair rates
then in effect for repair of product. Replacement of display due to scratching, stains or other degradation will not be covered
under Warranty. If a product is determined to be not repairable customer will be notified and product may be returned to cus-
tomer at their request. A minimum repair fee may be charged.
Limitation of Liability
PSC's REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCT AS SET FORTH ABOVE IS THE CUSTOMER’S SOLE AND
EXCLUSIVE REMEDY ON ACCOUNT OF CLAIMS OF BREACH OF WARRANTY OR PRODUCT DEFECT. UNDER NO CIR-
CUMSTANCES WILL PSC BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY LOST PROFITS, OR ANY INCI-
DENTAL, CONSEQUENTIAL IN-DIRECT, SPECIAL OR CONTINGENT DAMAGES REGARDLESS OF WHETHER PSC HAD
ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
Assignment
Customer may not assign or otherwise transfer its rights or obligations under Warranty except to a purchaser or transferee of
product. No attempted assignment or transfer in violation of this provision shall be valid or binding upon PSC.
Risk of Loss
Customer shall bear risk of loss or damage for product in transit to PSC. PSC shall assume risk of loss or damage for product in
PSC's possession or product being returned to Customer by PSC, except such loss or damage as may be caused by the negli-
gence of Customer, its agents or employees. In the absence of specific written instructions for the return of product to Customer,
PSC will select the carrier, but PSC shall not thereby assume any liability in connection with the return shipment.
