PSG MINI-CADDY PF01301, Installation And Operating Instructions Manual

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LIMITED LIFETIME WARRANTY 

The warranty of the manufacturer extends only to the original consumer purchaser and is not transferable. This warranty 
covers brand new products only, which have not been altered, modified nor repaired since shipment from factory. Proof 
of purchase (dated bill of sale), model name and serial number must be supplied when making any warranty claim to 
your PSG dealer.   

This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, 
lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, or 
venting problems are not covered by this warranty. 

This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused by the 
use of unauthorized parts or others than original parts void this warranty. An authorized qualified technician must 
perform the installation in accordance with the instructions supplied with this product and all local and national building 
codes. Any service call related to an improper installation is not covered by this warranty. 

The manufacturer may require that defective products be returned or that digital pictures be provided to support the 
claim. Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be 
defective, the manufacturer will repair or replace such defect. Transportation fees to ship the product back to the 
purchaser will be paid by the manufacturer. Repair work covered by the warranty, executed at the purchaser’s domicile 
by an authorized qualified technician requires the prior approval of the manufacturer. Labour cost and repair work to the 
account of the manufacturer are based on predetermined rate schedule and must not exceed the wholesale price of the 
replacement part. All parts and labour costs covered by this warranty are limited according to the table below.   

The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and investigation of 
the defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by 
refunding the wholesale price of any warranted but defective parts. The manufacturer shall in no event be responsible 
for any special, indirect, consequential damages of any nature, which are in excess of the original purchase price of the 
product. A one-time replacement limit applies to all parts benefiting from a lifetime coverage. This warranty applies to 
products purchased after October 1

st

, 2011. 

DESCRIPTION 

WARRANTY APPLICATION 

PARTS LABOUR 

Castings, combustion chamber (welds only), castings, and heat exchanger 
(welds only). 

Lifetime 

3 years 

Stainless steel firebox components, secondary air tubes*, surrounds and heat 
shields, ash drawer, and plating* (defective manufacture). 

5 years 

3 years 

Carbon steel firebox components, glass retainers, handle assembly, C-Cast 
baffle*, and vermiculite baffle*. 

3 years 

1 year 

Oil burner, electrical elements, blowers, heat sensors, switches, rheostat, 
relays, damper motor, fan limit control, PC board, wiring, and other controls. 

2 years 

1 year 

Ceramic glass (thermal breakage only*), paint (peeling), gaskets, insulation, 
and ceramic fibre blankets. 

1 year 

n/a 

Firebrick 

n/a 

n/a 

*

Pictures required 

Shall your unit or a components be defective, contact immediately your 

PSG 

dealer. Prior to your call make sure you 

have the following information necessary to your warranty claim treatment: 



Your name, address and telephone number;  



Bill of sale and dealer’s name; 



Serial number and model name as indicated on the nam
fixed to the back of your unit; 



Nature of the defect and any relevant information

Before shipping your unit or defective component to our plant, you must obtain from your PSG dealer an 
Authorization Number. Any merchandise shipped to our plant without authorization will be refused 
automatically and returned to sender.