PTZ Optics PT20X-ZCAM, User Manual

Page 1: ...Please check PTZOPTICS com for the most up to date version of this document Rev 1 7 10 20 PTZOptics 20x ZCAM User Manual Model No PT20X ZCAM V1 7 English ...

Page 2: ...ed with the camera Please use a soft dry cloth to clean the camera If the camera is very dirty clean it with diluted neutral detergent do not use any type of solvents which may damage the surface Note This is an FCC Class A Digital device As such unintentional electromagnetic radiation may affect the image quality of TV in a home environment Warranty PTZOptics includes a limited parts labor warran...

Page 3: ...re 21 Color 22 Image 22 Focus 22 Noise Reduction 23 Setting 23 Information 24 Restore Default 24 Network Connection 25 Setting up a Network Video Stream 26 Additional Network Info 28 Camera Web Information 29 Live 29 Directional Arrows 29 Video 30 Image 31 Audio 31 System 31 Network 32 Information 33 Language 34 Network Camera Control Protocol 34 Photobooth Functionality 37 Maintenance and Trouble...

Page 4: ... with this camera Polarity of power supply The power supply output for this product is 12VDC with a maximum current supply of 1A Polarity of the power supply plug is critical and is detailed in the image below Handling Avoid any stress vibration or moisture during transportation storage installation and operation Do not expose camera to any corrosive solid liquid or gas to avoid damage to the casi...

Page 5: ... network stream Uses AAC audio encoding for better sound quality and lower bandwidth usage Control and Settings o PTZOptics VISCA over IP o RS485 remote camera control interface o Web based IP remote control interface o Button controls on back of camera Press in the Menu Navigation button to open the On Screen Display OSD menu Press in the Menu Navigation button to select an option within the OSD ...

Page 6: ... 7 Vertical Angle of View 1 89 34 1 Image Flip Support Image Mirror Support Number of Presets 255 Preset Accuracy 0 1 Video coding standards H 264 H 265 MJPEG Image Freeze Support Face Detection Not Supported Input Output Interface HD Output 1 x 3G SDI BNC type 800mVp p 75Ω Along to SMPTE 424M standard 1 x RJ45 NDI HX IP Network streaming 10 100 Ethernet Port Network Interface and Output 1 x RJ45 ...

Page 7: ...s 256Kbps Support Protocols TCP IP HTTP RTSP RTMP DHCP Multicast etc General Specifications Input Voltage 12VDC 10 8 13 0V DC PoE 802 3af Current Consumption 0 5A Max Operating Temperature 14 F 104 F 10 c 40 c Storage Temperature 40 F 140 F 40 c 60 c Operating Humidity 10 80 Power Consumption 6W Max MTBF 300000h Dimensions W x D x H 2 4in W x 5 7in D x 3 0in H 60 9mm W x 144 7mm D x 76 2mm H Weigh...

Page 8: ...t 2 RJ 46 Network Connection 6 Menu Navigation Buttons 3 Phoenix Connector RS485 7 DC12V Power Jack 4 Audio Line Output Not active 8 Power LED Indicator Note For a high quality and reliable SDI signal we recommend utilizing the included PoE Splitter when powering via PoE 1 2 3 4 6 5 7 8 ...

Page 9: ...ation Control The camera can be controlled via RS485 Half duplex mode with support for VISCA Pelco D or Pelco P protocol The parameters of RS485 are as follows Baud rate 2400 4800 or 9600 bps Start bit 1 bit Data bit 8 bits Stop bit 1 bit Parity bit none Note As this camera does not have pan or tilt functionality not all of the commands in the following command list will apply ...

Page 10: ...dicates that two sockets are already being used executing two commands and the command could not be accepted when received Command Canceled z0 6y 04 FF y Socket No Returned when a command which is being executed in a socket specified by the cancel command is canceled The completion message for the command is not returned No Socket z0 6y 05 FF y Socket No Returned when no command is executed in a s...

Page 11: ...8x 01 04 38 10 FF Focus Lock 8x 0a 04 68 02 FF Prevents any other operation or command from adjusting the current focus state Focus Unlock 8x 0a 04 68 03 FF CAM_WB Auto 8x 01 04 35 00 FF Normal Auto Indoor mode 8x 01 04 35 01 FF Indoor mode Outdoor mode 8x 01 04 35 02 FF Outdoor mode OnePush mode 8x 01 04 35 03 FF One Push WB mode Manual 8x 01 04 35 05 FF Manual Control mode Color Temperature 8x 0...

Page 12: ...ht Position CAM_ExpComp On 8x 01 04 3E 02 FF Exposure Compensation On Off Off 8x 01 04 3E 03 FF Reset 8x 01 04 0E 00 FF Exposure Compensation Amount Setting Up 8x 01 04 0E 02 FF Down 8x 01 04 0E 03 FF Direct 8x 01 04 4E 00 00 0p 0q FF pq ExpComp Position CAM_BackLight On 8x 01 04 33 02 FF Back Light Compensation On Off Off 8x 01 04 33 03 FF CAM_Flicker 8x 01 04 23 0p FF p Flicker Settings 0 Off 1 ...

Page 13: ... 0F 0F 0F FF CAM_Brightness Direct 8x 01 04 A1 00 00 0p 0q FF pq Brightness Position CAM_Contrast Direct 8x 01 04 A2 00 00 0p 0q FF pq Contrast Position CAM_Flip Off 8x 01 04 A4 00 FF Single Command For Video Flip Flip H 8x 01 04 A4 01 FF Flip V 8x 01 04 A4 02 FF Flip HV 8x 01 04 A4 03 FF CAM_SettingSave Save 8x 01 04 A5 10 FF Save Current Setting CAM_AWBSensitivity High 8x 01 04 A9 00 FF High Nor...

Page 14: ...Mode Inq 8x 09 04 38 FF y0 50 02 FF Auto Focus y0 50 03 FF Manual Focus CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs Focus Position CAM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto y0 50 01 FF Indoor mode y0 50 02 FF Outdoor mode y0 50 03 FF OnePush mode y0 50 05 FF Manual y0 50 20 FF ColorTemperature Mode CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq R Gain CAM_BGainInq 8x 09 04 44...

Page 15: ...FF y0 50 02 FF On y0 50 03 FF Off CAM_PictureEffectM odeInq 8x 09 04 63 FF y0 50 02 FF Off y0 50 04 FF B W CAM_LR_ReverseInq 8x 09 04 61 FF y0 50 02 FF On y0 50 03 FF Off CAM_PictureFlipInq 8x 09 04 66 FF y0 50 02 FF On y0 50 03 FF Off CAM_ColorGainInq 8x 09 04 49 FF y0 50 00 00 00 0p FF p Color Gain setting 0h 60 to Eh 200 Pan tiltPosInq 8x 09 06 12 FF y0 50 0w 0w 0w 0w 0z 0z 0z 0z FF wwww Pan Po...

Page 16: ...aBlockIn q 8x 09 7E 7E 01 FF y0 50 0p 0p 0q 0q 0r 0s tt 0u vv ww 00 xx 0z FF pp R_Gain qq B_Gain r WB Mode s Aperture tt AE Mode u bit2 Back Light u bit1 Exposure Comp vv Shutter Position ww Iris Position xx Bright Position z Exposure Comp Position CAM_OtherBlockInq 8x 09 7E 7E 02 FF y0 50 0p 0q 00 0r 00 00 00 00 00 00 00 00 00 FF p bit0 Power 1 On 0 Off q bit2 LR Reverse 1 On 0 Off r bit3 0 Pictu...

Page 17: ...nual 81 01 04 38 10 FF Focus Lock 81 0a 04 68 02 FF Prevents any other operation or command from adjusting the current focus state Focus Unlock 81 0a 04 68 03 FF CAM_WB Auto 81 01 04 35 00 FF Normal Auto Indoor mode 81 01 04 35 01 FF Indoor mode Outdoor mode 81 01 04 35 02 FF Outdoor mode OnePush mode 81 01 04 35 03 FF One Push WB mode Manual 81 01 04 35 05 FF Manual Control mode Color Temperature...

Page 18: ...F Direct 81 01 04 0D 00 00 0p 0q FF pq Bright Position CAM_ExpComp On 81 01 04 3E 02 FF Exposure Compensation On Off Off 81 01 04 3E 03 FF Reset 81 01 04 0E 00 FF Exposure Compensation Amount Setting Up 81 01 04 0E 02 FF Down 81 01 04 0E 03 FF Direct 81 01 04 4E 00 00 0p 0q FF pq ExpComp Position CAM_BackLight On 81 01 04 33 02 FF Back Light Compensation On Off Off 81 01 04 33 03 FF CAM_Flicker 81...

Page 19: ... Tilt Position LimitClear 81 01 06 07 01 0W 07 0F 0F 0F 07 0F 0F 0F FF CAM_Brightness Direct 81 01 04 A1 00 00 0p 0q FF pq Brightness Position CAM_Contrast Direct 81 01 04 A2 00 00 0p 0q FF pq Contrast Position CAM_Flip Off 81 01 04 A4 00 FF Single Command For Video Flip Flip H 81 01 04 A4 01 FF Flip V 81 01 04 A4 02 FF Flip HV 81 01 04 A4 03 FF CAM_SettingSave Save 81 01 04 A5 10 FF Save Current ...

Page 20: ...Position CAM_FocusAFMode Inq 81 09 04 38 FF 90 50 02 FF Auto Focus 90 50 03 FF Manual Focus CAM_FocusPosInq 81 09 04 48 FF 90 50 0p 0q 0r 0s FF pqrs Focus Position CAM_WBModeInq 81 09 04 35 FF 90 50 00 FF Auto 90 50 01 FF Indoor mode 90 50 02 FF Outdoor mode 90 50 03 FF OnePush mode 90 50 05 FF Manual 90 50 20 FF ColorTemperature Mode CAM_RGainInq 81 09 04 43 FF 90 50 00 00 0p 0q FF pq R Gain CAM_...

Page 21: ...FF 90 50 02 FF On 90 50 03 FF Off CAM_PictureEffectM odeInq 81 09 04 63 FF 90 50 02 FF Off 90 50 04 FF B W CAM_LR_ReverseInq 81 09 04 61 FF 90 50 02 FF On 90 50 03 FF Off CAM_PictureFlipInq 81 09 04 66 FF 90 50 02 FF On 90 50 03 FF Off CAM_ColorGainInq 81 09 04 49 FF 90 50 00 00 00 0p FF p Color Gain setting 0h 60 to Eh 200 Pan tiltPosInq 81 09 06 12 FF 90 50 0w 0w 0w 0w 0z 0z 0z 0z FF wwww Pan Po...

Page 22: ...om Out 0xFF Address 0x00 0x40 0x00 0x00 SUM Focus Far 0xFF Address 0x00 0x80 0x00 0x00 SUM Focus Near 0xFF Address 0x01 0x00 0x00 0x00 SUM Set Preset 0xFF Address 0x00 0x03 0x00 Preset ID SUM Clear Preset 0xFF Address 0x00 0x05 0x00 Preset ID SUM Call Preset 0xFF Address 0x00 0x07 0x00 Preset ID SUM Auto Focus 0xFF Address 0x00 0x2B 0x00 0x01 SUM Manual Focus 0xFF Address 0x00 0x2B 0x00 0x02 SUM Q...

Page 23: ...xAF XOR Set Preset 0xA0 Address 0x00 0x03 0x00 Preset ID 0xAF XOR Clear Preset 0xA0 Address 0x00 0x05 0x00 Preset ID 0xAF XOR Call Preset 0xA0 Address 0x00 0x07 0x00 Preset ID 0xAF XOR Auto Focus 0xA0 Address 0x00 0x2B 0x00 0x01 0xAF XOR Manual Focus 0xA0 Address 0x00 0x2B 0x00 0x02 0xAF XOR Query Pan Position 0xA0 Address 0x00 0x51 0x00 0x00 0xAF XOR Query Pan Position Response 0xA0 Address 0x00 ...

Page 24: ...ion optional items On Off Effective only in Auto mode Bright Intensity control optional items 00 17 Effective only in Bright mode Gain Limit Maximum gain limit optional items 0 15 Effective only in Auto WDR Bright mode Anti Flicker Anti flicker optional items Off 50Hz 60Hz Effective only in Auto Bright mode Shutter Shutter value optional items 1 30 1 60 1 90 1 100 1 125 1 180 1 250 1 350 1 500 1 7...

Page 25: ... Push mode 4 IMAGE Move the main menu cursor to IMAGE and press the HOME key to enter the image page as shown in the following figure Luminance Brightness adjustment optional items 0 14 Contrast Contrast adjustment optional items 0 14 Sharpness Sharpness adjustment optional items 0 14 Flip H Image flipped horizontally optional items On Off Flip V Image Flip Vertical optional items On Off Gamma Opt...

Page 26: ...e setup page as shown in the following figure Language Optional items EN Chinese Protocol Optional items VISCA PELCO D PELCO P V_AddrFix Fixed VISCA address Options include Off On Visca Addr Optional items 1 7 Baudrate Optional items 2400 4800 9600 19200 38400 Video Format Optional Items 720p60 1080i60 1080p60 1080p30 EPTZ Optional Items On Off Currently not functioning Zoom Limit Optional Items 1...

Page 27: ...HOME key to enter the restore default page as shown in the following figure Restore Confirm restore factory settings optional items Yes No Note Press HOME button to confirm all parameter restore default include IR Remote address and VISCA address INFORMATION Version 7 2 72 Model 09 HI Date 2018 06 30 IP 192 168 111 31 Gateway 192 168 111 1 Netmask 255 255 255 0 Select Item Change Value Menu Back R...

Page 28: ...able or directly to your PC via a CAT5 or CAT6 cross over cable 2 Turn on camera power 3 If successful the orange network light will illuminate and the green light will start flashing If unsuccessful the cable is bad you are using the wrong cable or you have connected to an inactive network jack 3 Network Connection Connection method between network camera and computer as in pictures 1 1 and 1 2 b...

Page 29: ...click Search 4 The next thing you would want to do is change your cameras IP address to be in the same range as your network The camera comes with a default IP address of 192 168 100 99 a See the Additional Network Info section to identify your network scheme 5 Right click on the camera you wish to change the IP address of and select Config a You have two 2 options for assigning the IP address of ...

Page 30: ...se Internet Explorder i For more detail go to help ptzoptics com 7 From the Web Interface you can control the camera using the arrows on the left side You can also adjust many of your camera s settings via this IP interface 8 You can now receive an RTSP stream from your camera To view the RTSP stream type in rtsp Camera IP address 554 1 for the first HD stream and rtsp Camera IP address 554 2 for ...

Page 31: ... 2 Type in ipconfig and press Enter on your keyboard 3 Scroll down to IPv4 Address This is your computer s local IP address 4 In the example above the PC s local address is 192 168 111 219 making the IP range 192 168 111 Mac 1 Open a new finder window and go to Applications then Utilities and select the Terminal program 2 Type in IP config get if addr en0 and press Enter on your keyboard 3 In the ...

Page 32: ...e the Up Down Left Right buttons to traverse the OSD Menu Home Button Use the Home Button to send the video to the home position fully zoomed out open the OSD menu and make selections within the OSD Menu Zoom In Use the Zoom Out button for narrow tele views of the scene Zoom Out Use the Zoom In button for wide views of the scene Focus In Out Use the Focus In and Focus Out buttons to make manual fo...

Page 33: ...rk video The higher the bit rate the clearer the image will be Bit rates set too high can congest the network and cause the video to not transmit properly causing the video to appear worse Range 32 20480 kbps Frame Rate Adjust the frame rate of the network video The higher the frame rate the smoother the video will appear I Key Frame Interval Adjust how frequently a keyframe is produced Bit Rate C...

Page 34: ...C Sample Rate Options include 44 1K 48K Bit Rate Options include 96K 128K 256K Input Type Line in Input Vol L Volume of left channel 0 30 db Input Vol R Volume of right channel 0 30 db ADTS Options Enable Disable ADTS System Work Mode Options include RTSP SDK Multicast Reboot Used to power cycle the camera Username Username to login to device Username admin Password Password to login to device Def...

Page 35: ...192 168 100 99 You cannot change the MAC address IP Configuration Type Fixed IPAddress Static Dynamic IPAddress DHCP IPAddress Camera s IP address Subnet Mask Network Subnet Mask Gateway Network Gateway DNS Address Network Domain Name Server address MAC Address The camera s MAC address Apply Cancel Buttons Apply or cancel the changes made to the LAN Settings section ...

Page 36: ...L RTSP Settings The RTSP Settings section allows you to enable or disable RTSP Authorization RTSPAuth Enable Disable RTSP authorization ONVIF Settings The ONVIF Settings section allows you to adjust the ONVIF settings of the camera ONVIF Enable Disable ONVIF protocol control ONVIFAuth Enable Disable ONVIF authorization Multicast Settings The Multicast Settings section allows you to adjust the Mult...

Page 37: ...r is 1259 When client and server set up a UDP connection the client sends PTZ commands to the internal server and the server will then parse and execute the PTZ commands The command format based on VISCA is shown above in the Serial Communication Control Section HTTP CGI Control Pan and Tilt Control http Camera IP cgi bin ptzctrl cgi ptzcmd Action Pan Speed Tilt Speed Action UP DOWN LEFT RIGHT LEF...

Page 38: ...tion 0001 First step pan right 0990 Last step pan right FFFE First step pan left F670 Last step pan left Tilt Position 0001 First step tilt up 0510 Last step tilt up FFFE First step tilt down FE51 Last step tilt down Direct Zoom Recall Control http Camera IP cgi bin ptzctrl cgi ptzcmd zoomto Zoom Speed Zoom Position Zoom Speed 1 Slowest 7 Fastest Zoom Position 0000 Full wide 4000 Full tele HTTP CG...

Page 39: ...ult Default Image Settings http Camera IP cgi bin param cgi get_image_default_conf HTTP CGI Inquiries Video http Camera IP cgi bin param cgi get_media_video Network Video Configuration Audio http Camera IP cgi bin param cgi get_media_audio Network Audio Configuration Network http Camera IP cgi bin param cgi get_network_conf Network Configuration Information http Camera IP cgi bin param cgi get_dev...

Page 40: ...eing captured To retrieve your series of four 4 still images you will need to open a standard web browser with network access to the camera and use the following HTTP strings to retrieve the still image files as desired Image 1 http Camera IP photo1 jpg Image 2 http Camera IP photo2 jpg Image 3 http Camera IP photo3 jpg Image 4 http Camera IP photo4 jpg Videos You have two 2 options to initiate a ...

Page 41: ...era and use the following HTTP strings to retrieve the still image files as desired Video 1 http Camera IP video1 mp4 Video 2 http Camera IP video2 mp4 Video 3 http Camera IP video3 mp4 Video 4 http Camera IP video4 mp4 Video note It can take the camera time for the video files to be fully captured and processed If they are not retrievable please wait an additional 30 60 seconds for the process to...

Page 42: ...nstable lighting conditions otherwise the image may flicker Do not operate close to powerful electromagnetic radiation such as TV or radio transmitters etc Troubleshooting No image 1 Check whether the power cord is connected voltage is OK POWER lamp is lit 2 Check that the SDI cable is connected correctly 1 If SDI make sure that the destination device is accessing the SDI port that you plugged int...

Page 43: ...communication port on the controlling device is activated e g Com port on PC 5 Verify that all communication settings in the OSD Setup Menu correlate to the commands being used e g VISCA address Copyright Notice The entire contents of this manual whose copyright belongs to PTZOptics may not be cloned copied or translated in any way without the explicit permission of the company Product specificati...