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THIRD PARTY CONTROL DRIVERS

You can control neo via IR, Serial or our recommended method, TCP/IP. We supply drivers for common control 
systems, including Control 4, AMX, Crestron, RTI and Elan. We are constantly improving our native integration 
with other platforms, more information and driver downloads are available at http://monitoring.pulse-eight.com/

API REFERENCE

We provide a fully documented API for neo, this is available in your monitoring portal 
(http://monitoring.pulse-eight.com/). You must be logged in to access it. 
If you have questions, please speak with your distributor, we are not able to provide programming support directly.

ACCESSING THE MATRIX WITHOUT 

AN INTERNET CONNECTION

While neo works best with an active internet connection it is possible to still configure and operate the system 
without one. However to configure the system from its defaults a local network connection is required. Normal 
operation of the CEC and IR control systems does not require any network connection, but IP based API control or 
Web based controlled does require a persistent network connection.

DISCOVERY TOOL

You can download a discovery tool from your monitoring portal at http://monitoring.pulse-eight.com/ this 
program will run on Windows 7 or newer only, when run it will scan your network and detect the IP address of your 
matrix. If you have multiple neo systems on the same network, the discovery tool will only display the last found. If 
you do have more than one system, it is advised that you disconnect other systems first.
The discovery tool will display the IP address of the matrix, you can then access the matrix by typing that IP address 
into your web browsers address bar.

It is recommended in this mode that you configure the networking to use a static IP address, this allows for you to 
bookmark the page easily and return to the web interface easily without needing to run the discovery tool again.

SETTING UP CEC

Consumer Electronics Control (CEC) is a built in technology within HDMI, widely supported in modern TVs, AVRs, 
Blu-Ray players and Media Centres.

INTRODUCTION

neo has built in support for all CEC implementations from different vendors, where possible we have included 
additional vendor specific support to maximise compatibility. That said implementation varies between different 
brands and continues to improve, certain features described in this manual may not be available on all makes and 
models in your setup. If we can detect that a feature is not supported, this incompatibility will be displayed in the 
web interface.

DIFFERENT BRANDS

Common brand names for CEC are,  (Samsung), BraviaLink or BraviaSync (Sony), EasyLink (Philips), 
SimpLink (LG), VieraLink (Panasonic) Kuro Link (Pioneer) CE-Link and Regza Link (Toshiba), RIHD (Onkyo)
More and more devices are using the common name “HDMI-CEC”, often it is disabled by default, and you may need 
to enable it in the settings menu before continuing. (Consult the manual for your source or sink device on how to 
do this)

HOW IT WORKS AND SWITCHING SOURCES

Depending on the TV you are using will depend on exactly which button you press, for example, on a Sony TV you 
press the “Sync Menu” button, this brings up a menu, from here select HDMI Device selection and your source 
devices are listed, if you have customised their names, these names will be listed. 
The order in which they are displayed may change from time to time, there is no ability to specify the sort order of 
devices in these lists. In other brands, simply pressing the “Source” button will list all of the devices alongside other 
inputs (such as Network or USB media)

Summary of Contents for neo:Modular

Page 1: ...INSTALLATION GUIDE MODULAR...

Page 2: ...s heavily reduced The use of pre made leads is not recommended unless you can be absolutely sure of their construction credentials i e solid core 568B Please note that CCA Copper Clad Aluminium cable...

Page 3: ...al features not covered in this guide If you are unsure about your configuration of your system please contact your distributor for more information Sink devices are connected via category cable see c...

Page 4: ...PUTS INPUT MODULES OUTPUT MODULES CLCD SCREEN TECHNICAL SPECIFICATION MATRIX HDMI 1 4 with 3D 4K 2K Ultra HD support and HDMI 2 0a with HDCP 2 2 Complies with HDBaseT Class A and B specifications Supp...

Page 5: ...INTERFACE To setup neo you need to use the built in web interface This can be accessed from any locally connected device via Wi Fi or a fixed wire connection You can access the neo web interface from...

Page 6: ...commended in this mode that you configure the networking to use a static IP address this allows for you to bookmark the page easily and return to the web interface easily without needing to run the di...

Page 7: ...R CONTROL Are the IR emitters and receivers correctly positioned to allow infrared signals to be transmitted and received Emitters should be fixed firmly over infrared sensors of sources Receivers sho...

Page 8: ...Pulse Eight will bear all costs of return shipping to owner except with respect to any Ineligible Product for which owner will bear all shipping costs 4 WHAT THIS LIMITED WARRANTY DOES NOT COVER This...

Page 9: ...8 12 Alder Hills Poole Dorset BH12 4AL UK support pulse eight com pulse eight com...

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