14
STUDY
BEDROOM 3
KITCHEN
SOURCE 1
SOURCE 2
SOURCE 3
SOURCE 4
SOURCE 5
SOURCE 6
SOURCE 7
SOURCE 8
BATHROOM
15
WARRANTY INFORMATION
IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
YOUR RIGHTS AND THIS LIMITED WARRANTY
This Limited Warranty gives you specific legal rights. You may also have other
legal rights that vary by state, province or jurisdiction.
The disclaimers, exclusions, and limitations of liability under this Limited
Warranty will not apply to the extent prohibited by applicable law. For a full
description of your legal rights you should refer to the laws applicable in
your jurisdiction and you may wish to contact a relevant consumer advisory
service.
1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE
Pulse-Eight Limited (“Pulse-Eight”), 8-12 Alder Hills, Poole, BH12 4AL, UK,
warrants to the owner of the enclosed product that the product contained in
this box (“Product”) will be free from defects in materials and workmanship
for a period of three years from the date of delivery following the original
purchase (the “Warranty Period”), or if this product has been professionally
installed, the warranty start date is from the date your installer purchased
the item, not your system commissioning date. Please check with your
installer for their purchase date. If the Product fails to conform to this Limited
Warranty during the Warranty Period, Pulse-Eight will, at its sole discretion,
either (a) repair or replace any defective Product or component; or (b) accept
the return of the Product and refund the money actually paid by the original
purchaser for the Product. Repair or replacement may be made with a new or
refurbished product or components, at Pulse-Eight’s sole discretion.
If the Product or a component incorporated within it is no longer available,
Pulse-Eight may replace the Product with a similar product of similar function,
at Pulse-Eight’s sole discretion. This is your sole and exclusive remedy for
breach of this Limited Warranty. Any Product that has either been repaired
or replaced under this Limited Warranty will be covered by the terms of this
Limited Warranty for the longer of ninety (90) days from the date of delivery
or the remaining Warranty Period. This Limited Warranty is transferable from
the original purchaser to subsequent owners, but the Warranty Period will
not be extended in duration or expanded in coverage for any such transfer.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and you are not satisfied
with this Product for any reason, you may return it in its original condition
within thirty (30) days of the original purchase and receive a full refund. If
this a professionally installed product, your must check with your installer
regarding their own returns policy.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO
CLAIM UNDER THIS LIMITED WARRANTY
Before being able to claim under this Limited Warranty, the owner of the
Product must (a) notify Pulse-Eight of the intention to claim by emailing
support@pulse-eight.com during the Warranty Period and providing a
description of the alleged failure, and (b) comply with Pulse-Eight’s return
shipping instructions, and (c) ship the Product at owner’s cost (except where
prohibited by applicable law) to Pulse-Eight for repair or replacement. Pulse-
Eight will have no warranty obligations with respect to a returned Product if
it determines, in its reasonable discretion after examination of the returned
Product that the Product is an Ineligible Product (defined below). Pulse-Eight
will bear all costs of return shipping to owner, except with respect to any
Ineligible Product, for which owner will bear all shipping costs.
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This warranty does not cover the following (collectively “Ineligible Products”):
Products marked as “sample” or sold “AS IS”; or Products that have
been subject to: (a) modifications, alterations, tampering, or improper
maintenance or repairs; (b) handling, storage, installation, testing, or use not
in accordance with the Installation Guide or other instructions provided by
Pulse-Eight; (c) abuse or misuse of the Product; (d) breakdowns, fluctuations,
or interruptions in electric power or the telecommunications network; or (e)
Acts of God, including lightning, fire, flood, tornado, earthquake, or hurricane.
This warranty does not cover consumable parts, including batteries, unless
damage is due to defects in materials or workmanship of the Product,
or software (even if packaged or sold with the product). Pulse-Eight
recommends that you use only authorized service providers for maintenance
or repair. Unauthorized use of the Product or software can impair the
Product’s performance and may invalidate this Limited Warranty. Pulse-
Eight does not warrant that operation of the Product will be error-free or
uninterrupted or that the Product will in every case process all data correctly.
5. DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PULSE-EIGHT
DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND
CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE. TP THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
NEST LABS ALSO LIMITS THE DURATION OF ANY IMPLIED WARRANTIES
OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY.
6. LIMITATION OF DAMAGES
IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT
WILL PULSE-EIGHT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL,
EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR
LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THIS
LIMITED WARRANTY OR THE PRODUCT, AND PULSE-EIGHT’S TOTAL
CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED
WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT
ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER.
7. LIMITATION OF LIABILITY
PULSE-EIGHT DISCLAIMS ALL LIABILITY OF ANY KIND OF PULSE-EIGHT’S
SUPPLIERS. THE PULSE-EIGHT ONLINE SERVICES (“SERVICES”) MAY
PROVIDE YOU INFORMATION (“PRODUCT INFORMATION”) REGARDING
YOUR PRODUCTS PERFORMANCE AND/OR PERIPHERALS CONNECTED
TO YOUR PRODUCT (“PRODUCT PERIPHERALS”). THE TYPE OF PRODUCT
PERIPHERALS THAT MAY BE CONNECTED TO YOUR PRODUCT MAY
CHANGE FROM TIME TO TIME. WITHOUT LIMITING THE GENERALITY OF
THE DISCLAIMERS ABOVE, ALL PRODUCT INFORMATION IS PROVIDED
FOR YOUR CONVENIENCE, “AS IS”, AND “AS AVAILABLE”. PULSE-EIGHT
DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT PRODUCT
INFORMATION WILL BE AVAILABLE, ACCURATE, OR RELIABLE. YOU USE
ALL PRODUCT INFORMATION, THE SERVICES, AND THE PRODUCT AT
YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE
FOR (AND PULSE-EIGHT DISCLAIMS) ANY AND ALL LOSS, LIABILITY,
OR DAMAGES, INCLUDING TO YOUR HVAC SYSTEM, PLUMBING, HOME,
PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND
ALL OTHER ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR
USE OF THE PRODUCT INFORMATION, SERVICES, OR PRODUCT.
PRODUCT INFORMATION PROVIDED BY THE SERVICES IS NOT INTENDED
AS A SUBSTITUTE FOR DIRECT MEANS OF OBTAINING THE INFORMATION.
8. VARIATIONS THAT MIGHT APPLY TO THIS LIMITED WARRANTY
Some jurisdictions do not allow limitations on how long an implied warranty
lasts or exclusions/limitations on incidental or consequential damages, so
some of the limitations set out above may not apply to you
