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QUICK REFERENCE GUIDE - USB CEC ADAPTER (P8-USBCECv1)
WARRANTY TERMS & CONDITIONS
IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY
TO YOU. YOUR RIGHTS AND THIS LIMITED WARRANTY
This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province, or jurisdiction. The
disclaimers, exclusions, and limitations of liability under this Limited Warranty will not apply to the extent prohibited by applicable law. For
a full description of your legal rights, you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant
consumer advisory service.
1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE
Pulse-Eight Limited (“Pulse-Eight”), 8-12 Alder Hills, Poole, BH12 4AL, UK, warrants to the owner of the enclosed product that the product
contained in this box (“Product”) will be free from defects in materials and workmanship for a period of three years from the date of delivery
following the original purchase (the “Warranty Period”), or if this product has been professionally installed, the warranty start date is from
the date your installer purchased the item, not your system commissioning date. Please check with your installer for their purchase date. If
the Product fails to conform to this Limited Warranty during the Warranty Period, Pulse-Eight will, at its sole discretion, either (a) repair or
replace any defective Product or component; or (b) accept the return of the Product and refund within 45 days of return the money actually
paid by the original purchaser for the Product. Repair or replacement may be made with a new or refurbished product or components, at
Pulse-Eight’s sole discretion.
If the Product or a component incorporated within it is no longer available, Pulse-Eight may replace the Product with a similar product of
similar function, at Pulse-Eight’s sole discretion. This is your sole and exclusive remedy for breach of this Limited Warranty. Any Product
that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Limited Warranty for the longer
of ninety (90) days from the date of delivery or the remaining Warranty Period. This Limited Warranty is transferable from the original
purchaser to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser
of the Product and you are not satisfied with this product for any reason, you may return it in its original
condition within thirty (30) days of the original purchase and receive a full refund. If this is a professionally installed product, you must check
with your installer regarding their own returns policy.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY
Before being able to claim under this Limited Warranty, the owner of the Product must (a) notify Pulse-Eight of the intention to claim by
emailing support@pulse-eight.com during the Warranty Period and providing a description of the alleged failure, and (b) comply with Pulse-
Eight’s return shipping instructions, and (c) ship the Product at owner’s cost (except where prohibited by applicable law) to Pulse-Eight for
repair or replacement. Pulse-Eight will have no warranty obligations with respect to a returned Product if it determines, in its reasonable
discretion after examination of the returned Product that the Product is an Ineligible Product (defined below). Pulse-Eight will bear all costs
of return shipping to the owner, except with respect to any Ineligible Product, for which the owner will bear all shipping costs.
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This warranty does not cover the following (collectively “Ineligible Products”): Products marked as “sample” or sold “AS IS”; or Products
that have been subject to: (a) modifications, alterations, tampering, or improper maintenance or repairs; (b) handling, storage, installation,
testing, or use not in accordance with the Installation Guide or other instructions provided by Pulse-Eight; (c) abuse or misuse of the Product;
(d) breakdowns, fluctuations, or interruptions in electric power or the telecommunications network; or (e) Acts of God, including lightning,
fire, flood, tornado, earthquake, or hurricane. This warranty does not cover consumable parts, including batteries unless damage is due to
defects in materials or workmanship of the Product, or software (even if packaged or sold with the product). Pulse-Eight recommends that
you use only authorized service providers for maintenance or repair. Unauthorized use of the Product or software can impair the Product’s
performance and may invalidate this Limited Warranty. Pulse-Eight does not warrant that operation of the Product will be error-free or
uninterrupted or that the Product will in every case process all data correctly.
