FREQUENTLY ASKED QUESTIONS
•
Question: “The ladder step is damaged,
what should I do?”
•
Answer: If you are still within your
warranty period (90 Days from initial
purchase) you should contact customer
service. You can also purchase
replacement parts at: PureFun.net
•
Question: “I had a part missing from my
box” or “something was damaged in
shipping, can you send it to me?”
•
Answer: If it has been 30 days or less
from the date of your initial purchase,
you can contact customer service for a
replacement part to be issued.
•
Before each use of this product, inspect the entire assembly and
replace any worn, defective or missing parts.
•
The following conditions could represent potential hazards:
•
Missing, improperly positioned, or insecurely attached seats;
•
A bent or broken frame; Cracked or broken steps.. Cease using
ladder immediately and secure it against unauthorized use if any
of these conditions are present.
•
Regularly check to see if the steel tubes, steps and other parts
are tightened and completely secure.
•
Replace worn & damaged parts if found and if necessary, secure
from use until replacement parts can be obtained.
•
Do not leave the ladder outdoor when not in use.
•
The ladder should be stored in a dry covered area when not in
use.
CARE & MAINTENANCE
Cleaning your Ladder
•
High touch surfaces made of plastic or metal, such as
grab bars and railings should be cleaned routinely.
•
Do NOT use bleach as it may cause the plastic to fade.
•
Use wet towel or cloth with mild soap and water solution
to wipe down metal parts and steps. Dry Immediately and
do not allow children to use until completely dry.
•
To disinfect surfaces - use a 70% / 30% Rubbing Alcohol
to Water mix to clean seat and handlebar surfaces. The
surface must remain visibly wet for at least 4 minutes,
allowing it to dry on its own. After 4 minutes, the surface
may be rinsed thoroughly and wiped dry to eliminate
water marks. This solution will lose its effectiveness in
about 24 hours, so a new batch must be made each day.
Thank You Coupon!
As a way of saying thank you for purchasing one of our products, here is a 10% OFF coupon for
your next purchase at
www.PureFun.net
Use Code: GQBRANDS10 at Checkout
7
Model# 9302TL
