08
09
PureAiro
WMDH 25
TROUBLESHOOTING
SYMPTOM
CAUSE
SOLUTION
that the plug is properly installed
in outlet.
Power Supply
Machine Won'
Run
Clean the after mesh according to
Instructions listed in manual.
Air Filter is Clogged
Water is
Leaking
Clear the blockage from inlet or outlet.
Loud Noise
E1
Warning Light
E2
Warning Light
Room Temperature Over 35
℃
or
Below 10
℃
The unit is outside the operating
temperature range. Modify the room
conditions so the temperature is between
10-35
℃
and operation will commence.
Air Inlet or Outlet is Jammed
Machine Is Not Level
Filter Mesh is Jammed
Unit not installed with 4 screws or
poor quality screws
Machine not supported by blocking
Machine is touching or rubbing an
unrelated item
Low spots, dips, or kinks are present
inside or outside machine.
Sensor or Sensor
Communication Issue
Remote Alarm
Sensor believes temperature is
below 10
℃
Sensor believes temperature is
above 35
℃
LOW
Warning Light
HIGH
Warning Light
Water is
Leaking
Reposition unit so it is level
Clean the filter mesh according to
instructions listed in manual.
Unit MUST be installed with 4 screws
provided.
Blocking is required
solate items to eliminate noise/vibration
Check sensor cable connection is secure
at both ends
If room temperature is low., raise the
temperature and unit will function normally.
If not, replace the sensor.
If room temperature is high, lower the
properly. If not, replace the sensor.
Ensure end of drain hose Is not submerged
in water from property's drain source.
Re-route tubing to eliminate all low spots,
kinks, valleys, and dips
Replace Sensor
Alarm is designed to indicate that the
remote condensate pump has an issue.
If pump is installed, clean or replace
as necessary.
If no pump is installed,ensure the safety
wires are not connected to each other.
WARRANTY
Pureairo warrants the equipment to be free from defects in workman-ship and materials for
a period of 24 months after shipment. This warranty is limited, however, to the re-pair or
replacement of defective equipment. If it is necessary to return unit for service, customer is
solely responsible for proper packaging, transportation costs. Customer must initiate
warranty process by contacting Pureairo. Do not send any component or product back to
Pureairo without Return Material Authorization.
This limited warranty does not apply to any part or component that is damaged in transit or
when handling, has been subject to misuse, corrosion, chemicals, acts of God, has not
been installed, operated or serviced according to the Seller's instructions, or has been
operated beyond the factory-rated capacity or has been altered in any way. Routine
maintenance is not covered by this warranty.
Seller's liability is limited to replacement of defective parts or components and does not
include any cost of labor (including, but not limited to, labor to remove and/or re-install any
defective part), refrigerant or piping. Customer may elect to have unit fixed locally in which
case required replacement parts will be sent to customer at customer's expense.
Pureairo shall not be responsible for loss of use of any product, loss of time, inconvenience,
or damage to other equipment, or any other indirect or consequential damage with respect
to property whether as a result of breach of warranty, neglect, or otherwise.
THE WARRANTIES AND LIABILITIES SET FORTH ARE IN LIEU OF ALL OTHER
WARRANTIES EX-PRESSED OR IMPLIED, IN L AW OR IN FACT, INCL UDING IMPLIED
WARRANTIES OF MERCHANT-ABILITY AND FITNESS FOR PARTICUL AR PURPOSE.
Pureairo total liability, regardless of nature of claim shall not exceed original purchase price
of the product. If a product or component is replaced while under warranty, the applicable
warranty period shall not be extended beyond the original warranty time period.
The foregoing shall constitute the total liability of seller in the case of defective performance
of all or any of the equipment or services provided to Buyer. Buyer agrees to accept and
hereby accepts the foregoing as the sole and exclusive remedy for any breach or alleged
breach of warranty by Seller.
