PureLink by Dtrovision
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Chapter 4. Additional Information
4.1 Manufacturer’s Warranty (2-Year)
Dtrovision warrants this HEX01 to be free from defects in workmanship and materials,
under normal use and service, for a period of two (2) year from the date of purchase
from Dtrovision or its authorized resellers.
If the product does not operate as warranted during the applicable warranty period,
Dtrovision shall, at its option and expense, execute one of the following as necessary:
1. Repair the defective product or part
2. Deliver to customer and equivalent product or part to replace the defective item
3. Refund to customer the purchase price paid for the defective product
All products that are replaced become the property of Dtrovision, LLC. Replacement
products may be new or reconditioned. Repaired or replacement products or parts
come with a 90-day warranty or the remainder of the warranty period. Dtrovision shall
not be responsible for any software, firmware, information, or memory data loss of
contained in, stored on, or integrated with any products returned to Dtrovision for repair
under warranty.
Customer Service
Any customer service inquiries can be submitted electronically through the Q&A form on
our website at www.purelinkav.com. For immediate assistance please contact us at (201)
488-3232 to reach our customer care or tech support team.
